Our Reviews
Billy P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/22/2025
My service writer was awesome. Got my truck in and back out in record time
2/22/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Keating Chevrolet and we hope to see you again soon!
MONTOGMERY, TX
Paul D|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
2/22/2025
the best
TRAVIS REED
2/23/2025
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
DAYTON, TX
Frank Z|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/22/2025
Employees were awesome, also got me in and out as quick as possible
2/23/2025
Thank you for the kind words, Frank. We are so happy to hear that you had a wonderful experience with Andrew and our service team. We look forward to seeing you again for your next visit.
THE WOODLANDS, TX
Linda G|2021 Chevrolet Malibu
Confirmed Service Customer
2/23/2025
Work done on time. Friendly service
2/23/2025
Thank you for the kind words, Linda. Thank you for choosing Keating Chevrolet. Andrew and our service team look forward to serving you on your next visit.
LA PORTE, TX
David N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/23/2025
Billy Comstock took great care of me!! He was professional, not pushy, and very respectful. I felt like I was the only customer there and got exactly what I needed
WILLIAM COMSTOCK
2/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CONROE, TX
James T|2024 Chevrolet Tahoe
Confirmed Service Customer
2/23/2025
I had issues scheduling through the GM App. No problem I just called my sales consultant and he set me up.
2/23/2025
We are so happy to hear that you had a wonderful experience with Andrew and the rest of our service team. We enjoyed having you, and look forward to seeing you again.
MONTGOMERY, TX
Fraser M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/24/2025
Luis and Carlos were the two salesman and they were great. Wasn’t happy with the discounts that was to be given, then disappear only for me to highlight they weren’t there (twice). Educator discount and loyalty discount . $2000. I’m going to assume it was errors and not mischievous
CARLOS RIVERA
2/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SPRING, TX
Ruth M|2025 Chevrolet Trax
Confirmed Sales Customer
2/24/2025
Very friendly, they go over a bunch of options and explain everything.
LARRICK FRENCH
2/25/2025
Hello, we are glad we could help! We sincerely thank you for the positive review and look forward to seeing you again soon!
CONROE, TX
Curtis W|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
2/25/2025
I am pleased with the service and the staff regarding the service of my truck
2/26/2025
Thank you for sharing, Curtis. Thank you for choosing Keating Chevrolet, and we look forward to serving you again.
SHENANDOAH, TX
James P|2024 Chevrolet Traverse
Confirmed Service Customer
2/25/2025
Michel my service advisor is excellant ! Very helpful !
2/26/2025
Thank you for the compliment, James. We are so happy that you had a great experience with our team! We will be sure to pass your message to Michael. We look forward to seeing you for your next visit, and thank you for your business.
CONROE, TX
Jorge R|2021 Chevrolet Equinox
Confirmed Service Customer
2/26/2025
Very happy and satisfactory for service received.
2/26/2025
Thank you for sharing, Jorge. Michael and our service team look forward to seeing you for your next service visit.
WILLIS, TX
Leonard S|2025 Chevrolet Corvette
Confirmed Sales Customer
2/24/2025
People were nice but couldn’t find salesperson to help me when first got there and then couldn’t get car for several days because it was Friday and it needed the computer to be updated so had to wait till Monday and today is Monday so hopefully I will get it today
LEROY ELKINS
2/27/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONROE, TX
Lynn V|2024 Chevrolet Equinox
Confirmed Service Customer
2/24/2025
SERVICE WAS FINE
2/25/2025
We were happy to have you here, Lynn. Thank you for choosing Keating Chevrolet, and we look forward to serving you next time.
CONROE, TX
Eric V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/24/2025
Service was done professionally and fast and also a recall was fixed promptly staff is very friendly they make you feel like your family. The cashier was also very professional and friendly even though the customer that checked out before me was extremely rude to her and called a thief. She never lost composure and remained professional. Props to her and the rest of the staff there! The people here truly make this establishment a great place!
2/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SPRING, TX
Genesa D|2025 Chevrolet Equinox
Confirmed Sales Customer
2/25/2025
Billy was amazing from start to finish he made me feel at ease and was all around great to help me through the process. I couldn’t have asked for a better sales person he was top tier!!
WILLIAM COMSTOCK
2/26/2025
Hi there, thank you for taking the time to leave a review for us at Keating Chevrolet. Our staff is committed to providing each of our clients with the best automotive experience! We're happy we could meet your expectations! Thank you again for leaving us this response!
CONROE, TX
Darrell E|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/26/2025
Professional service
2/27/2025
Thank you for the kind words, Darrell. Michael and the rest of the service team enjoyed having you visit. Thank you for choosing Keating Chevrolet.
WILLIS, TX
Kelan G|2025 Chevrolet Tahoe
Confirmed Service Customer
2/27/2025
Randall was great and so easy to work with! They resolved my problem quickly!
2/28/2025
Thank you for the compliment, Kelan. We will be sure to pass your message to Randall and the service team. We look forward to seeing you for your next visit, and thank you for your business.
TOMBALL, TX
Andrea R|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
3/3/2025
We took this pic when we got it back home. It is. 2025 dually with only 4,000 miles on it. It should not be doing this. When we dropped it off we were told it would take 7 - 10 days. After 10 days we called the service department because no one had reached out to us. We left 3 voicemails in a span of 2 days just to check on the status of the truck because no one ever called about the status of the repairs. including one VM with the service manager. NO ONE ever called us back. The only way we got a response from the service dept was by asking our regular salesman to check on the status of the truck. We have been a customer of Buckalews for over 20 years and in that span of time have purchased over 15+ autos. We are personal friends of the Buckalews and know that they would never have allowed this to happen. This is poor customer service and we will not be back! You have lost a great customer but we will be taking our business elsewhere. Now we have taken the truck to another chevrolet dealership to get it fixed.
3/5/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HUNTSVILLE, TX
Joy S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/26/2025
Went for courtesy oil change and tire rotation. Had an appointment and everything! If i had not moved , misplaced, or Almost lost the lug lock it would have been perfect! A friend and employee thier Joey Yost offered to look as a second (4th) set of eyes! He found it rt away! Bless him saving me a huge expense ! Everyone was Wonderful! I loved Buckalew and i am certain i will love Keating!
2/26/2025
We are glad to hear that our team was able to help during your service visit. Thank you for choosing Keating Chevrolet, and we look forward to serving you again.
MONTGOMERY, TX
Jodie T|2024 Chevrolet Tahoe
Confirmed Sales Customer
2/26/2025
Mona and the dealership provided excellent service! Everything went exactly as promised!
MONA HAMBY
2/27/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
HUNTSVILLE, TX
Anthony P|2025 Chevrolet Blazer
Confirmed Sales Customer
3/3/2025
Great process!
TRAVIS REED
3/4/2025
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
DICKINSON, TX
Louis P|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/3/2025
Always a great experience with Mona.
MONA HAMBY
3/4/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
COLDSPRING, TX
James M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/3/2025
Took my car in and one day later it was fixed.
3/4/2025
Thank you for your feedback! We appreciate your trust in us and look forward to assisting you again in the future!
SPRING, TX
Steven L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/3/2025
Easy purchase at a fair price. Polite and professional salesman, Logan Chavana.
LOGAN CHAVANA
3/4/2025
Thank you for your feedback! Our staff is committed to providing each of our clients with the best automotive experience. We sincerely value your business and look forward to your next visit!
CYPRESS, TX
Nancy R|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/5/2025
My experience was great! Brian Wolfe, my sales consultation was very knowledgeable and patient. He went above and beyond to help me find just what I was looking for. I highly recommend Brian.
BRIAN WOLFE
3/6/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
NEW WAVERLY, TX
Jesse J|2023 Chevrolet Colorado
Confirmed Service Customer
3/6/2025
It took exactly 2 days to fix my radio after waiting 4 months from the previous owners about the same thing i thank you so much for your timely repair i had xm radio costing me 22.00 dollars a month no big deal but to just give that money away is nonscience when the problem was solved in one day so thanks again for a speedy conclusion
3/7/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CONROE, TX
Ricky C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/3/2025
stopped by for an oil change and a safty recall. had me in and out within 2hrs..
3/4/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MONTGOMERY, TX
Myron R|2025 Chevrolet Traverse
Confirmed Service Customer
3/3/2025
great service and finished early
3/4/2025
Thank you for sharing, Myron. Randall and our service team look forward to serving you for your next service visit.
MONTGOMERY, TX
Precious K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/5/2025
Carlos was very helpful and made the purchase process seamless. Also thanks to Jason McKeever for being personable and making the signing process quick.
CARLOS RIVERA
3/6/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
NEW WAVERLY, TX
Donald B|2012 Chevrolet Silverado
Confirmed Service Customer
3/5/2025
Jeff did an outstanding job and it did not take to long
3/6/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONROE, TX
Eric C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/5/2025
This is the 3rd car we buy from Eric Thomsen. Each time he has made the experience easy and as smooth as the car purchasing process can be.
ERIC THOMSEN
3/6/2025
Hi there, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!
THE WOODLANDS, TX
Jeramiah H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/5/2025
Andrew Peterson always does a great job on our truck. He’s professional, understanding and patient
3/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CONROE, TX
Jennifer P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/6/2025
I am extremely impressed with everyone from sales to management at this dealership. They always go above and beyond. I just bought my 6th Chevy and this dealership is Highly highly recommended.
NANCY JUDGE
3/7/2025
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CONROE, TX
Randy S|2025 Chevrolet Equinox
Confirmed Service Customer
3/7/2025
Jeff was very knowledgeable and gave us updates and said he would notify us when the parts come in.
3/8/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CONROE, TX
Shaney C|2024 Chevrolet Colorado
Confirmed Sales Customer
3/7/2025
Billy is a great Salesman, he got me everything I wanted and was patient with me every step of the way.
WILLIAM COMSTOCK
3/8/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
MONTGOMERY, TX
Gregg C|2021 Chevrolet Tahoe
Confirmed Service Customer
3/7/2025
Oil change, tire rotation and state inspection, in and out in an hour. Great job.
3/8/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
MONTGOMERY, TX
Guadalupe B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/7/2025
Fast and efficient
3/8/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
WILLIS, TX
Virgil C|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/10/2025
TRAVIS WAS SO HELPFUL & JOHNNY WAS A DELIGHT TO VISIT WITH WHILE OUR PAPERWORK WAS BEING PROCESSED. WE WALKED AWAY VERY HAPPY WITH THE OVERALL EXPREIENCE..
TRAVIS REED
3/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
COLDSPRING, TX
Aubree R|2025 Chevrolet Trax
Confirmed Sales Customer
3/10/2025
Brian Wolfe was excellent!! He was very knowledgeable on the cars and got exactly what we needed for our family in a car. Did not like the finance department they tried to keep financing warranty into monthly when just wanting to pay it off, but Brian was excellent.
BRIAN WOLFE
3/12/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CONROE, TX
Christopher B|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
3/10/2025
Billy Comstock was amazing and helped me through the whole process
WILLIAM COMSTOCK
3/12/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
KINGWOOD, TX
Audrey C|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/10/2025
Dropped my vehicle off and said it would be all day and ended up only taking a few hours… Thank you
3/12/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WILLIS, TX
Coleman P|2025 Chevrolet Corvette
Confirmed Sales Customer
3/10/2025
Travis was great and made the trade-in a smooth process
TRAVIS REED
3/12/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
TOMBALL, TX
Sierra O|2025 Chevrolet Traverse
Confirmed Sales Customer
3/12/2025
I had a great experience with everyone at Keating Chevy in Conroe, TX. From Keeley in sales to Johnny in financing, everyone was incredibly kind, laid back and low pressure which made my experience so much more enjoyable than my experience with other dealerships I visited. When visiting the dealership, I was not planning an purchasing a car at the moment however, Keeley provided upmost customer care and found me a deal I couldnt turn down. I would definitely recommend this dealership to my friends and family.
KEELEY CURRY
3/13/2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with Keeley, Johnny, and the rest of our team at Keating Chevrolet. It's fantastic that we were able to make your visit enjoyable and help you find a deal you couldn't refuse! Your recommendation means the world to us, and we look forward to serving you and your friends and family in the future. If you have any questions or need assistance, please don't hesitate to reach out. Safe driving!
HUNTSVILLE, TX
William W|2023 Chevrolet Colorado
Confirmed Service Customer
3/12/2025
Jeff Dial service writer did a good job. Thanks
3/13/2025
Thank you for taking the time to share your positive feedback about Jeff Dial. We’re thrilled to hear that he provided excellent service and met your expectations. Jeff is dedicated to ensuring our customers have a great experience, and it’s always rewarding to know that his efforts are appreciated. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. Thanks again for your feedback, William!
THE WOODLANDS, TX
Richard F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/12/2025
Great service.
TRAVIS REED
3/13/2025
Hi Richard, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
KENEDY, TX
Justin L|2020 Chevrolet Equinox
Confirmed Service Customer
3/13/2025
You guys changed out my brake vacuum pump and I asked you to save my old part from O'Riellys. The reason was because it had a life time warrenty. And I could have got a new part or a refund. When I asked for it, you did not have it and you found a random vacuum pump in the dumpster and gave it to my son. It was from a different model car or truck. I was not very happy with that.
3/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Porter, TX
Trey W|2023 Chevrolet Tahoe
Confirmed Service Customer
3/17/2025
Service was completed quick
3/18/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
CONROE, TX
Joseph S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/17/2025
Billy Com stock reached out to follow up on an internet inquiry. He set a convenient appointment time and had everything ready when I got there.
WILLIAM COMSTOCK
3/18/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
KINGWOOD, TX
Brooke M|2025 Chevrolet Blazer
Confirmed Sales Customer
3/12/2025
John was amazing and helped find me the perfect car
JOHN DUPLICHAN
3/13/2025
We're glad to hear you found our staff so helpful! Our commitment is always to deliver such a great experience. If there's anything further we can do for you, we are happy to help!
WILLIS, TX
Tim J|2019 Chevrolet Corvette
Confirmed Service Customer
3/12/2025
It was good
3/13/2025
Hi Tim, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
CONROE, TX
Jose C|2014 Chevrolet Equinox
Confirmed Service Customer
3/12/2025
Thank you for an easy transaction throughout the whole process.
3/13/2025
We're thrilled to hear you had such a fantastic experience with us! We look forward to helping you again in the future. Take care, Jose!
CONROE, TX
Mary S|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
3/12/2025
Car salesman was distant and did not provide updates; I had to make calls for updates. For a car that cost 141k, I expect different. It was a lazy experience.
JOHN PRINCE
3/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SEABROOK, TX
Jennifer E|2023 Chevrolet Trailblazer
Confirmed Service Customer
3/12/2025
Great and quick service
3/13/2025
We're glad everything was completed quickly and to your satisfaction, Jennifer! We sincerely value your business and look forward to your next visit!
CONROE, TX
John C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/16/2025
Billy immediately reached out to me after my online request. He was easy to work with over the phone and had everything ready for my wife when she arrived to trade in an older vehicle and take our new truck home. Really fantastic experience.
WILLIAM COMSTOCK
3/17/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
FAIR OAKS RANCH, TX
Alvin T|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
3/17/2025
The salesman was outstanding, Brian Wolfe. The process took a little longer than I would have liked but Brian really never left us alone and kept us in the loop. We had good conversation about a lot of things during the wait. He has excellent customer service skills and I would recommend Brian to everyone. Very helpful.
WILLIAM COMSTOCK
3/18/2025
Thank you for the great feedback! We're so glad to hear that our staff provided outstanding service throughout your purchase process. We truly appreciate your patience and are happy that you had a positive experience. We’ll be sure to pass along your kind words and we’re grateful for your recommendation!
CONROE, TX
Louis W|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/17/2025
I appreciated the people and the quickness of the deal - thanks
WILLIAM COMSTOCK
3/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SPRING, TX
Daniel L|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/21/2025
Great experience…..
LOGAN CHAVANA
3/22/2025
Hi, thank you for the high star rating and for the positive review! We do hope we can be of assistance in the future. Take care!
THE WOODLANDS, TX
David W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/21/2025
I had a scheduled appointment. Pulled into the bay on time. No one came out of the office to check me in for several minutes. The person who came out (after being told to) had just been sitting at his station the entire time I was in the bay. When I scheduled my appointment, I requested an oil change, tire rotation and an alignment. Over the phone I was told it would be a 45 minute appointment. After being checked in, I was informed I would have to leave my truck for 24 hours in order to get an alignment. Crazy. I told the service advisor that there was a screw in my right rear tire. I asked him to remove it to make sure it didn't leak. He told me they wouldn't take it out because they had no way of plugging a tire. Crazy. Once the work was completed, I was informed that there wasn't a screw in my tire. When I got back to work and parked I saw the screw in my front right tire. So, at least I know they did rotate the tires. At this point I'm not confident that they did any other work. Was the oil changed? Did they actually do the checks on all the other filters and fluids? What I was told over the phone would be a 45 minute appointment turned into an hour and a half. Crazy. One would think that new ownership would try and go above and beyond to earn the trust of it's customers. My first experience with Keating left me wondering if I would ever be back.
3/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
THE WOODLANDS, TX
Rodrigo Z|2024 Chevrolet Trax
Confirmed Service Customer
3/21/2025
The seller, Larick is a fantastic man. It’s the second car I buy with him
3/22/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet!! We sincerely value your business and look forward to your next visit!
CONROE, TX
Steven P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/24/2025
I'm a satisfied customer.
3/25/2025
Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SHEPHERD, TX
Terence P|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/24/2025
Our salesman Juan was outstanding! I only went to the dealership to look. I brought my wife later that day to show her what I was telling her about. She too was pleased by Juan’s customer service skills and his overall personality. Seeing the sales managers interact with customers instead of sitting behind a desk out of sight as observed in other dealerships.
JUAN CERDA
3/25/2025
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!
CONROE, TX
Michael B|2025 Chevrolet Equinox
Confirmed Sales Customer
3/24/2025
I was shopping for a particular small-medium suv to replace my co car because my job is switching to car allowance and doing away with co owned vehicles. I used a car buying search engine and found the one I was looking for at Keating. I was going to use my father in laws GM employee discount for the purchase. I clicked on the vehicle I was interested in and a short while later I got a call from Keating. I let the salesman know I needed an out the door price before I would step one foot in the dealership. The salesman stated that there was a GPS dealer add on at $995 added to the price. That was a deal breaker and I informed the salesman that they could earn my business if they would remove the 995 from the price. He said he’s looking into it but wasn’t sure if he could get it taken off. A couple days later I received a call from the salesman that Keating would remove the 995 from the price. I received a new out the door price with employee pricing and a 225 doc fee and TT&L plus a small untaxable fee. Looked good and I agreed to come in and purchase. The part I didn’t like was in finance. They tried to get me to purchase a few plans for extended warranty, glass coverage , GAP and some other useless and overpriced add ons. When I said no the finance guy offered them at a reduced price. I held my ground and he relented. Then, after scanning down the contract I found a half charge for the GPS at 497 and another charge for 497 that I forgot what it was added in. So they were still trying to get that 995 out of me. I protested and the finance manager left the room for a few mins and came back with good news that the 995 was taken off. So we made the deal and I used their financing with Wells Fargo because they beat my bank by a quarter point. So, wasn’t too bad and I did like my salesman Stephen because he did a great job taking care of me. Just have to watch out when in finance. All in all a good experience and I will call Stephen for my next vehicle. Would have given 5 stars but finance took that Star.
STEPHEN MCMURREY
3/26/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
KINGWOOD, TX
Mitchell E|2025 Chevrolet Trax
Confirmed Sales Customer
3/26/2025
Everything was good except that our finance guy was unsure how to deal with our situation and it took 6 days to finalize everything for our new car
JUAN CERDA
3/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MONTGOMERY, TX
Donald A|2014 Chevrolet Traverse
Confirmed Service Customer
3/26/2025
Everything went real good. The people were very helpful.
3/27/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We're looking forward to your next visit with us!
CONROE, TX
Robert C|2023 Chevrolet Corvette
Confirmed Service Customer
3/27/2025
Was able to get serviced with oil change very quickly and professionally.
3/28/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
CONROE, TX
Ryan S|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/22/2025
Buying a truck from Keating Chevrolet was a great experience.
WILLIAM COMSTOCK
3/23/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
CONROE, TX
Linda B|2024 Chevrolet Trailblazer
Confirmed Service Customer
3/22/2025
It was satisfactory
3/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!
CONROE, TX
Jose G|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/24/2025
Had a great experience.
JOSHUA DOWNS
3/25/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SPLENDORA, TX
Daphne W|2025 Chevrolet Equinox
Confirmed Sales Customer
3/24/2025
Taken very well care of and felt like we were old friends even though i just met John. He worked his magic to get us in the car we fell in love with. Very happy with service.
JOHN DUPLICHAN
3/25/2025
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!
CONROE, TX
Joshua L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/24/2025
Great experience. Came to an agreement on price.
LARRICK FRENCH
3/25/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
HUNTSVILLE, TX
Felicia J|2025 Chevrolet Equinox
Confirmed Sales Customer
3/26/2025
Everyone was very professional and put my best interest upfront.
JOSHUA DOWNS
3/27/2025
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!
WILLIS, TX
Kenneth J|2025 Chevrolet Equinox
Confirmed Sales Customer
3/27/2025
Everything went very smoothly and the deal agreed to by email and text was honored.
LOGAN CHAVANA
3/28/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
HUMBLE, TX
Louise K|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/28/2025
I was greeted when I arrive, I never felt pressured and the process was easy.
JOHN DUPLICHAN
3/29/2025
Hi Louise, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
THE WOODLANDS, TX
Jason A|2025 Chevrolet Equinox
Confirmed Sales Customer
3/30/2025
My experience at the dealership was fantastic! Logan was amazing, he took the time to answer all of my questions thoroughly and made sure I didn’t feel rushed at any point. He was really personable, and it made the whole experience enjoyable. I appreciate his helpfulness and professionalism!
LOGAN CHAVANA
3/31/2025
We appreciate your positive review about your recent experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CLEVELAND, TX
Donald D|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
3/27/2025
Process was handled professionally and efficiently.
3/28/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MAGNOLIA, TX
Amber L|2022 Chevrolet Trailblazer
Confirmed Service Customer
3/27/2025
Dealership staff were not welcoming upon arrival. Stood in service dept before anyone asked if we needed help.
4/2/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONROE, TX
Michael B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/27/2025
Appointment at 8:00 am. Arrived early. The only direction was to pull thru. No one greeted me. went inside, Bull session going on waited several minutes for someone to wait on me. Service was friendly when waited on. WHAT is the procedure, wait for service rep go on in? Been there several times the process is different every time. When the service was over was called about 30 seconds before the buzzer went off. When leaving I feared I would hit something. Lot was full. appreciated the video from the service tech. With all that said You wanted to charge me 3% for my credit card My GM Mastercard. Tough call. You tell me how you can make it better for me.
4/2/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONROE, TX
Cherylene M|2016 Chevrolet Camaro
Confirmed Service Customer
3/27/2025
We appreciate our service provider, Moe. He keeps us updated and is very knowledgeable.
3/28/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
WILLIS, TX
Kyle W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/31/2025
My sales man was very knowledgeable and very easy to work with. made my dream truck come true! I will now be buying vehicles from him because he made a very great impression and experience buying my first Chevy!
BRIAN WOLFE
4/1/2025
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!
NEW CANEY, TX
David A|2025 Chevrolet Trax
Confirmed Sales Customer
3/31/2025
Stephen made the process easy and was helpful. We were able to structure most of the deal via email and phone, so when I got there the process went smoothly.
STEPHEN MCMURREY
4/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CONROE, TX
Ronnie E|2025 Chevrolet Colorado
Confirmed Sales Customer
3/31/2025
Travis was really helpful and very respectful of my time, which I so appreciate! He is very knowledgeable and this was a pleasurable experience.
TRAVIS REED
4/1/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CONROE, TX
Kathryn M|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/2/2025
We had a great experience buying my Tahoe. John did an excellent job of walking us through the process. I also appreciate that when he gave me my Tahoe, he took the time to show me what all the buttons did, he helped me pair my phone and set up Siri. That was such a big relief because I am not tech oriented. It was great car buying experience!
JOHN DUPLICHAN
4/3/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
CONROE, TX
Jonathan H|2025 Chevrolet Corvette
Confirmed Sales Customer
4/3/2025
Great sales and finance staff
LEROY ELKINS
4/5/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WILLIS, TX
Kathy M|2023 Chevrolet Equinox
Confirmed Service Customer
4/3/2025
This is the best experience I've ever had at a Chevrolet! This is my first time here and I could not believe how quickly I was in and out of there. I love love, love, my consultant, Brad!!l. He is customer satisfaction at its finest!!! I was also impressed with the video I received while my car was getting serviced. That was very cool! I have never seen that before in all of my 60 years. The technician explained everything as he was checking under the hood. So awesome!!!This dealership exceeded my expectations!! Everyone who works here was friendly! I loved that while I was walking around people acknowledged me and asked me if I needed any help. The cashier was amazing! The sales people are so helpful! Coffee fresh! I could not find a single thing wrong at this dealership. It is a very clean place! I am coming back here to buy my next car and also complete all my oil changes here! I can't express how perfect this experience was! I almost had to pinch myself to make sure I wasn't dreaming or in a movie. Nothing was out of place. The dealership was clean. The people were perfect. The timing of the oil change was quick. There were other people waiting for their vehicles too. But not for long, as busy as the dealership was, they got the customers serviced efficiently and with a smile. Thank you for everything!!! 💕❤️
4/5/2025
Hi, we're thrilled to hear that we exceeded your expectations! Our team strives to provide an excellent experience, and we’re happy to know we achieved that during your visit. If you have any further needs or questions, please don’t hesitate to reach out!
Conroe, TX
Joseph S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/3/2025
Easy scheduling and fast and courteous service. I will continue to bring my vehicle in for service, etc.
4/5/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
MONTGOMERY, TX
Tony L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/3/2025
People were amazing. Friendly, understanding, and honest. They worked hard to meet my requests
MICHAEL CRUSE
4/5/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CONROE, TX
Emily W|2025 Chevrolet Equinox
Confirmed Sales Customer
4/4/2025
I had a very pleasant experience with the Chevy dealership in Conroe, Tx. The staff was informative but not too pushy. Details of the puchase papers were taken take of in an efficient time.
WILLIAM COMSTOCK
4/5/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We're always happy to help!
CONROE, TX
Santiago C|2025 Chevrolet Malibu
Confirmed Sales Customer
4/4/2025
Peyton and Larrick were both amazing . Friendly and quick. Wasn’t a huge fan of the finance guy but the other 2 were amazing
LARRICK FRENCH
4/5/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MAGNOLIA, TX
John A|2025 Chevrolet Trax
Confirmed Sales Customer
4/4/2025
Brian Wolfe was the sales representative assisting us and he was outstanding. He was very knowledgeable and helped get us the best price.
BRIAN WOLFE
4/5/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
PORTER, TX
Vincenzo G|2020 Chevrolet Traverse
Confirmed Service Customer
4/7/2025
I had a scheduled appointment for preventative maintenance on my 20 Traverse. I was prepared to leave my vehicle, expecting to pick it up the following day. My service advisor Brad whom I’ve had the pleasure of dealing with in the past is hands down one of the best service folks I’ve had the pleasure of doing business with in my nearly 40 years of being a Chevrolet customer. Brad is professional, polite and very easy to deal with. To my surprise Brad had me wait, and the service was done without me having to return the following day. Not only was that a pleasurable experience in itself, but my total was far less than expected. I surly hit a home run with Brad and Keating. Unfortunately I will be moving out of state this week and I can only hope the next dealership and service advisor can be as good as my experience I’ve had here. To the entire crew at Keating, thank you for always treating me professionally and understanding my concerns. Your staff in you service and parts department come highly recommended.
4/8/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Keating Chevrolet!
MONTGOMERY, TX
Daniel T|2024 Chevrolet Tahoe
Confirmed Service Customer
4/7/2025
Thorough diagnosis and workmanship
4/8/2025
Hi there, thank you for taking the time to leave a review for us at Keating Chevrolet! We're looking forward to your next visit!
SPRING, TX
Rachel D|2025 Chevrolet Colorado
Confirmed Sales Customer
3/30/2025
Mona is fantastic and such a pleasure to work with. My only complaint would be that my time in the finance office was long, inefficient, and then ended up having errors afterwards.
MONA HAMBY
4/3/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SANTA ROSA BEACH, FL
Ron G|2025 Chevrolet Equinox
Confirmed Service Customer
3/31/2025
Very nice technicians and service advisors
4/1/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WILLIS, TX
John M|2025 Chevrolet Equinox
Confirmed Sales Customer
4/1/2025
Leroy Elkins was very professional. He answered all our questions, was very knowledgeable, and courteous. He did not high pressure us on anything. He spoke to us and let us sit in various cars on our first visit without pressuring us to provide all kinds of information first. We could tell he was very experienced in doing his job and that made us very comfortable.
LEROY ELKINS
4/2/2025
Hi John! Thank you so much for your kind words! We're thrilled to hear that Leroy provided you with a professional and comfortable experience during your visit. It's wonderful to know that his knowledge, courtesy, and low-pressure approach made a positive impression on you. We're proud to have team members like Leroy who truly care about our customers. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!
MONTGOMERY, TX
Billy S|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/2/2025
Dear Keating Chevrolet Team, I wanted to take a moment to share my experience with my recent car purchase on March 31, 2025. I am a third-time car buyer from Keating Chevrolet in Conroe, and each of my purchases has been assisted by Mike Cruse. Mike has been incredibly helpful and has consistently provided exceptional service. He stays in touch even after the purchase, ensuring that everything is going smoothly. Overall, my experience has been fantastic, and I truly appreciate the dedication and quality service your team provides. Thank you once again for making my car-buying experience a positive one. Best regards, Billy Stringer
MICHAEL CRUSE
4/3/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us. We truly appreciate your loyalty, and look forward to serving you again in the future!
SPRING, TX
Samanthia P|2025 Chevrolet Trax
Confirmed Sales Customer
4/5/2025
From start to finish it was wonderful
WILLIAM COMSTOCK
4/6/2025
Thank you for your feedback, Samantha! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!
PINEHURST, TX
Adel M|2024 Chevrolet Trax
Confirmed Service Customer
4/7/2025
Good work as usual, very professional.
4/8/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon!
THE WOODLANDS, TX
Nancy J|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
4/7/2025
Keeley was excellent. She went above and beyond to take good care of us and help us find the right truck for us.
KEELEY CURRY
4/8/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet! We sincerely value your business and look forward to your next visit!
SPRING, TX
Erick L|2023 Chevrolet Colorado
Confirmed Service Customer
4/7/2025
Was kept informed and up to date about my car's progress. Took some time but mostly due to parts backorder, was happy to be provided a loaner in the meantime. Car was returned very dusty, wouldn't mind a quick wash for presentation.
4/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONROE, TX
Patricia E|2025 Chevrolet Equinox
Confirmed Sales Customer
4/9/2025
Everyone was very friendly and answered all my questions
LARRICK FRENCH
4/10/2025
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
WILLIS, TX
Jeffrey G|2025 Chevrolet Suburban 1500
Confirmed Service Customer
4/9/2025
Carlos Rivera, Larrick French and their manager, Joey, all did a fantastic job.
4/10/2025
Thank you for recognizing our team members who contributed to making this a wonderful experience! We are dedicated to providing excellent customer service. If there's anything else we can assist you with, please feel free to contact us!
THE WOODLANDS, TX
Timothy B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/9/2025
Brian was great in every way. The entire team was super.
WILLIAM COMSTOCK
4/10/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HOUSTON, TX
Mindy H|2022 Chevrolet Corvette
Confirmed Service Customer
4/11/2025
The actual services performed were fine. But I wanted to get minor transmission problem checked before it is a bigger problem. C8's have had a history of this transmission problem. But they wanted me to leave my car for 2-3 weeks before they even looked at it. I asked to be put on a waitlist or something and I would return the car when it was was 'my time' and they said they didn't do this that I had to leave it. That's ridiculous to expect someone to leave a car just sitting for 2-3 weeks before diagnostics can even be started.
4/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
THE WOODLANDS, TX
David B|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/13/2025
Other than the waiting so long everything is perfect
4/15/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
MONTGOMERY, TX
Tamberly H|2025 Chevrolet Traverse
Confirmed Sales Customer
4/8/2025
Nancy, Peyton and Joey in the Sales Department were great!
NANCY JUDGE
4/9/2025
Thank you! We're particularly proud of our staff's commitment to customer service, so it's great to hear that it shines through. Please don't hesitate to reach out if there's anything additional we can do for you.
KINGWOOD, TX
Robert B|2017 Chevrolet Tahoe
Confirmed Service Customer
4/12/2025
The people were great and very helpful. Your service department is great and will always have my business.
4/13/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
WILLIS, TX
Clayton L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/13/2025
Staff was very helpful and respectful
4/15/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
NEW WAVERLY, TX
Kyle W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/14/2025
Gary and your FNI guy were very good to work with
GARY ADAMS
4/15/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
MONTGOMERY, TX
Daniel P|2024 Chevrolet Blazer EV
Confirmed Service Customer
4/14/2025
Greeted immediately and Brad took great care of us. Repairs were completed in a timely fashion and we were communicated with during the process.
4/15/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Mauricio Z|2025 Chevrolet Corvette
Confirmed Service Customer
4/14/2025
Carlos in sales and Mo in service were excellent, professional, knowledgeable on the C8 platform, and friendly! Very grateful!
4/15/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Ernesto G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/14/2025
the communication with the service department was excellent thank you for all the help
4/15/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CUT AND SHOOT, TX
Johnny C|2024 Chevrolet Tahoe
Confirmed Service Customer
4/14/2025
Car was checked and is ready for our planned vacation of 5,000 miles. See you in in May.
4/15/2025
Thank you for sharing! We're glad we could help. Have a safe and wonderful trip—we look forward to seeing you in May!
MONTGOMERY, TX
Sergio R|2025 Chevrolet Equinox
Confirmed Sales Customer
4/17/2025
Carlos Rivera was really helpful and gave us the best deal.
CARLOS RIVERA
4/18/2025
Thank you for the great feedback! We’re so glad to hear that Carlos Rivera was helpful and got you the best deal. He’s dedicated to making sure our customers leave happy, and we’ll be sure to share your kind words with him. Enjoy your new vehicle!
WILLIS, TX
Sarah S|2023 Chevrolet Tahoe
Confirmed Service Customer
4/14/2025
My experience was excellent.
4/15/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SPRING, TX
Marcus S|2024 Chevrolet Blazer EV
Confirmed Service Customer
4/14/2025
The service department got right on the problem and found the cause. They promptly repaired the vehicle.
4/15/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONROE, TX
Brenda B|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
4/14/2025
NO PRESSURE!! Larrick French was AWESOME!!!
LARRICK FRENCH
4/15/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
PORTER, TX
Samuel L|2025 Chevrolet Trax
Confirmed Sales Customer
4/15/2025
Loved the sales representative Mona Hamby, she was amazing and did a great job!
MONA HAMBY
4/16/2025
Thank you so much, Samuel! We're thrilled to hear you had such a great experience with Mona Hamby—she truly is amazing! We’ll be sure to pass along your kind words. Enjoy your new vehicle!
WILLIS, TX
Dale M|2025 Chevrolet Malibu
Confirmed Sales Customer
4/16/2025
No pressure. Friendly. Accurate. Fair
JOHN PRINCE
4/17/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HUNTSVILLE, TX
Thomas W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/17/2025
Oil change & tire rotation, pretty hard to screw that up…
4/18/2025
Thanks for the review! While it might seem simple, we take every service seriously to make sure it's done right and efficiently. We appreciate you trusting us with your vehicle and look forward to seeing you again!
CONROE, TX
Mary A|2020 Chevrolet Camaro
Confirmed Service Customer
4/18/2025
Top notch service!
4/19/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!
CONROE, TX
Martha M|2022 Chevrolet Colorado
Confirmed Service Customer
4/18/2025
Jeff Dial very pleasant service consultant. He even followed up with me after the service. Only reason not 5 stars is the plastic seat cover and paper floor mat were not removed b4 returning vehicle back to me. Never had that happen b4
4/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HUNTSVILLE, TX
Christy A|2016 Chevrolet Tahoe
Confirmed Service Customer
4/18/2025
It was a great experience. Stephen was very helpful and knowledgeable about my needs. Great communication and easy process. Highly recommend.
4/19/2025
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HOUSTON, TX
Jesus R|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/18/2025
I went to Keating just browsing vehicles but with the help from Julian, Peyten, and Jason, I was able to go home in a new vehicle. Overall, great experience!
JULIAN GONZALEZ
4/19/2025
Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle! We look forward to your next visit! Take care!
KATY, TX
Gregory M|2025 Chevrolet Malibu
Confirmed Sales Customer
4/18/2025
We had a great experience at Keating Chevy in Conroe! The staff was very professional from start to finish. We were shopping all Chevy dealers in the area. Keating showed they were wanting to deliver a the absolute best deal and more importantly a positive experience. I would like recognize Peyten Christiansen , Billy Comstock, and Thomas Cahill.
WILLIAM COMSTOCK
4/19/2025
Wow, we're glad you had such a wonderful experience with us! We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CONROE, TX
Sam G|2025 Chevrolet Equinox
Confirmed Sales Customer
4/21/2025
Great salesperson to work with! No high pressure salesman who did a great job finding the best car for our needs!
JULIAN GONZALEZ
4/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MONTGOMERY, TX
Javier T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/21/2025
Poor communication. The service rep never called me in 3 weeks. I will be going to a further dealership from now on.
4/23/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CUT AND SHOOT, TX
Isiris H|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/21/2025
I’m satisfied with their customer service
4/22/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CONROE, TX
Tanya M|2022 Chevrolet Suburban
Confirmed Service Customer
4/22/2025
I liked the video sent to me but all my tires are all different (did they check them?). and it says my fuel filter has 9%, I wish they would have explained this. I have diesel and am wondering if this should be changed with each oil change or not or was it changed and not reset in my system.
4/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEW WAVERLY, TX
Richard S|2020 GMC 1500 Sierra
Confirmed Service Customer
4/22/2025
Great service experience.
4/23/2025
Hi there, thank you; we appreciate your feedback! We hope to see you soon!
SPRING, TX
Benjamin L|2022 Chevrolet Tahoe
Confirmed Service Customer
4/23/2025
I was charged for repairs that were done to my under-warranty vehicle and was not told ahead of time that I was going to be charged. The salesman even told me that he did not disclose any fees to my husband when dealing with the repairs.
4/29/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CONROE, TX
David W|2024 Chevrolet Colorado
Confirmed Service Customer
4/23/2025
My service was just a regular (first) oil change and tire rotation. All went well. Thanks.
4/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SPRING, TX
Brian W|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/24/2025
Great buying experience
HOUSE DEAL
4/25/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
TRINITY, TX
David F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/25/2025
With the excessive difficulties that I’ve had with the vehicle, miss Lori Alley and Perry handled my visits with exceptional care, they were awesome
4/26/2025
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
MONTGOMERY, TX
Sharon C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/25/2025
First time there. Everyone and everything was excellent
4/26/2025
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
CONROE, TX
Sara L|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/27/2025
Wouldn’t have bought if it wasn’t for Dupe!
JOHN DUPLICHAN
4/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
NEW WAVERLY, TX
Thomas C|2021 Chevrolet Corvette
Confirmed Service Customer
4/28/2025
Job well done
4/29/2025
Thank you! We appreciate your support and are happy to hear everything went well. If you have any more comments or need further assistance, feel free to reach out!
THE WOODLANDS, TX
Theresa T|2025 Chevrolet Equinox
Confirmed Service Customer
4/28/2025
My agent was extremely kind and accommodating. Service was completed within an hour, then I was off to enjoy the rest of my day. Thank you so much!!
4/29/2025
We’re so pleased your visit was smooth and timely—and that your day continued stress-free! Thank you for recognizing our team’s care and efficiency. We’re here for you anytime you need us!
SPRING, TX
Jon C|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
4/22/2025
Best experience in purchasing a new vehicle! The staff were phenomenal! Thank you Keating Chevrolet!!
CHAD BRYAN
4/23/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
NEW CANEY, TX
Wilfredo D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/23/2025
It was pleasant to have a whole team looking for the best for the buyer in different aspects of the sale.
TIMOTHY SMITH
4/24/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
KATY, TX
William K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/23/2025
In and out quickly on my first oil change
4/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
Darrell S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/23/2025
Quick and easy.
4/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MAGNOLIA, TX
Shirley S|2015 Chevrolet Traverse
Confirmed Service Customer
4/28/2025
Have been a customer of Buckalew Chev for several years. Great family and very respected family in Conroe and ran a first class dealership. This was my first experience with Keating, and they have retained the same service from the staff member helping me with setting up an appointment, to conducting my regular maintainence program. Perry was very professional, kind and helpful. Appreciated the great and kind service.
4/29/2025
Thank you for your continued loyalty and for the thoughtful feedback! We're proud to carry on the high standard of service you've come to expect, and we're especially happy Perry provided professional and kind assistance. We’re here for you anytime you need us!
MONTGOMERY, TX
Tammy V|2025 Chevrolet Equinox
Confirmed Service Customer
4/29/2025
I took car in because it was making roaring noise and they had it for two weeks said it was just tire and road noise. Not happy about it considering my car doesn’t even have 7000 miles on it yet.
5/1/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEW WAVERLY, TX
Adrian S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/30/2025
Our service technician and our service adviser were the best. They made sure that my truck was not only serviced but went above and beyond to take care of the recalls at that moment.
5/1/2025
Sounds like your truck was in the best hands! We’re thrilled they tackled it all in one visit. Here’s to more miles and fewer stops!
CONROE, TX
Blayke N|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/28/2025
Larrick was great to work with!
LARRICK FRENCH
4/29/2025
We’re happy to hear Larrick provided a great experience! Thank you for the kind words. Wishing you a fantastic day!
MONTGOMERY, TX
Ashley C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/28/2025
Great experience overall. We left happy with our purchase. Billy, Peyton, and Johnny were great
WILLIAM COMSTOCK
4/29/2025
We’re thrilled to hear you had a great overall experience! Thank you for the shout-out to Billy, Peyton, and Johnny—we’ll be sure to share your kind words with them. We’re here for you anytime you need us!
HUNTSVILLE, TX
Francisco . G|2017 Chevrolet SUBURBAN
Confirmed Service Customer
4/30/2025
Very good service
5/1/2025
Thank you for your feedback! We’re so happy to hear you had a positive experience. We can’t wait to continue providing excellent service for you!
Montgomery, TX
Zachary K|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/30/2025
Great dealership, everyone there is friendly and looking to help out. Go in and ask for Billy he was the best! Will be back for sure.
LOGAN CHAVANA
5/1/2025
Billy will be thrilled to hear that shout-out! Thanks for the glowing words — we’ll be here when you’re ready for round two!
CONROE, TX
Don F|2025 Chevrolet Traverse
Confirmed Sales Customer
5/1/2025
Mona had a vehicle ready to look at upon our arrival, answered each question with expertise, showed us several other vehicles ( on paper & visually), ask questions of other employees to verify her information, extremely professional and knowledgeable. The explanation of the dash features was awesome. In all my years of purchasing vehicles I’ve never been treated more personally and professionally ♥️
MONA HAMBY
5/1/2025
Thank you for your kind words! We're so glad Mona was able to make your experience personal and professional. It's our goal to provide exceptional service, and we're thrilled to have done that for you!
HEMPHILL, TX
Blanca T|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/1/2025
We were searching for a new car and we found it at Keating Chevrolet, where Nancy Judge and Scott Cauffman did a great job and now we are happy with a new car.
JOHN PRINCE
5/1/2025
Thank you for the fantastic review! We're thrilled to hear that Nancy and Scott provided excellent service and helped you find the perfect new car. We wish you many happy miles in your new ride!
CONROE, TX
Michael D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/1/2025
John prince was excellent to work with and everyone at the dealership was friendly. Any questions I had were answered right away.John and the team at Keeting chevy helped me get the truck of my dreams. As busy as he was I was always informed in a timely manner and he got it done. For a no nonsense purchase go see John Price. He gets it done! Thank you Keeting Chevy!
JOHN PRINCE
5/1/2025
Thank you so much for the wonderful review! We're thrilled to hear that John and the team at Keeting Chevrolet provided you with such excellent service. It’s fantastic that John could help you get the truck of your dreams while keeping you informed every step of the way. We truly appreciate your recommendation and are glad you had a no-nonsense, smooth purchase experience. Wishing you a fantastic day, and we look forward to welcoming you again on your next visit!
MONTGOMERY, TX
Kameron S|2004 Chevrolet Tahoe
Confirmed Service Customer
4/30/2025
All good
5/1/2025
Thank you for your feedback! We’re glad everything went well. Wishing you a fantastic day, and please don’t hesitate to reach out if there’s anything additional we can do for you!
CONROE, TX
Jason P|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/1/2025
Josh Downs was excellent from start to finish! He kept in constant communication with us and made sure we got exactly what we wanted in our Tahoe. Jeff and Bryan were super helpful as well. Jason Crisp treated us like valued customers.
JOSHUA DOWNS
5/1/2025
Thank you so much for the detailed and thoughtful feedback! We’re thrilled to hear that Josh, Jeff, Bryan, and Jason all played a part in delivering a smooth and satisfying Tahoe buying experience. Constant communication and treating customers like family are what we strive for. We look forward to welcoming you again on your next visit!
MONTGOMERY, TX
James A|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/2/2025
Very easy sales experience
JOSHUA DOWNS
5/3/2025
James Adams, thanks again for taking the time to leave us this information about your recent visit. We do hope we can be of assistance in the future. Take care!
MAGNOLIA, TX
Bruce T|2021 Chevrolet Tahoe
Confirmed Service Customer
5/2/2025
The service department is exceptional and I want to commend Perry for his professionalism. Chip and his team are exemplary and to be congratulated!
5/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your commendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
THE WOODLANDS, TX
Michael S|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/2/2025
Everybody I dealt with were informative and professional.
LEROY ELKINS
5/3/2025
Hi, we're happy you found our staff to be informative and professional during your experience here at Keating Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day!
MAGNOLIA, TX
Patricia L|2024 Chevrolet Equinox
Confirmed Service Customer
5/2/2025
My experience with Keating Service Department was excellent from beginning to end. The service representative was available to help me as soon as I drove into the Service Dept. Was very knowledge and helpful. The oil change was done in a timely manner even though the service department was very busy. This was my first visit since the ownership had changed. Was very satisfied. I had made an appointment which helped.
5/3/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SPRING, TX
Pamela M|2025 Chevrolet Equinox
Confirmed Sales Customer
5/5/2025
Very nice and very efficient
JOSHUA DOWNS
5/6/2025
Thank you for the great review! Being nice and efficient is a combo we aim to hit every time. Efficiency wrapped in kindness—just the way service should be!
HOUSTON, TX
Marvin S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/5/2025
The total service experience was awesome!! Thanks Bryan Vosler for all you do!
5/6/2025
Awesome to hear! Bryan will be thrilled to get the shoutout—he puts heart into everything he does. Here’s to more awesome visits ahead—thanks for choosing us!
CONROE, TX
John D|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/6/2025
Dupe was great. Best salesman ever
JOHN DUPLICHAN
5/7/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
CONROE, TX
Kristi C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/9/2025
Billy was the best. When no one else could get my car deal done he did. He always had a positive attitude and kept me calm. I love my truck and am so grateful I came to you. I will be back again and again to buy my vehicles with you.
WILLIAM COMSTOCK
5/10/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
MONTGOMERY, TX
Sara R|2025 Chevrolet Colorado
Confirmed Sales Customer
5/9/2025
Thanks to my salesperson Raul, I have a beautiful new truck! Raul worked with me for over a month to find the right truck for me. He never gave up and stayed in contact with me over that month long period. Then...once we had an agreement he handed me over to the finance department which also took excellent care of me. I would recommend Raul to my family, that's how much I believe he would take care of them as good as he did for me. Thank you Raul and Keating Chevrolet!
RAUL BARRERA
5/10/2025
Congratulations on your new truck! We're happy you found our staff to be so supportive during your experience here at Keating Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. We sincerely value your business and look forward to your next visit. Take care!
MAGNOLIA, TX
Leroy H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
In my opinion it took entirely too long much time to replace idler pulley two days
5/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PLANTERSVILLE, TX
Timothy H|2025 Chevrolet Colorado
Confirmed Sales Customer
5/9/2025
Had a wonderful time buying my 25 colorado, when i arrived i was greeted in a non pushy way. Everything went smoothly and everyone was fantastic
KEELEY CURRY
5/10/2025
Hello, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon!
CONROE, TX
Charles W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/10/2025
Couldn't be more pleased. From the greeting through the waiting where I was continually updated on the progress. Small problem at the end which was handled quickly and professionally. Will certainly continue to purchase from Keating and have my vehicles serviced there.
5/11/2025
Hi, thanks for your praise and kind comments about our team. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CONROE, TX
Cynthia S|2025 Chevrolet Equinox
Confirmed Sales Customer
5/5/2025
I felt like I was being taken care of from the moment I walked through the door till I left in my new car, I fell in love with the car and in love with the deal, I think that says it all. Jeff Rea, Billy Comstock and Thomas Cahill are the best in the business!
WILLIAM COMSTOCK
5/6/2025
This review is what we live for—thank you! We’re overjoyed you fell in love with your car and your deal, and Jeff, Billy, and Thomas are truly some of the best in the game. From welcome to wheels, we’re here to make you feel right at home!
PORTER, TX
Marisela H|2025 Chevrolet Equinox
Confirmed Sales Customer
5/7/2025
Julian Gonzalez was an excellent person and he answered all my questions properly. I highly will recommend him.
MICHAEL CRUSE
5/7/2025
Julian will be thrilled to hear your kind words! He takes pride in providing clear, helpful answers, and we’re so glad he made your experience a great one. With service like Julian’s, confidence comes standard!
DEER PARK, TX
Casey L|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/7/2025
Just came in for an oil change it was very quick and painless
5/7/2025
We love it—quick and painless is exactly how service should be! Thanks for stopping in and trusting us with your vehicle. No stress, no mess—just simple service done right!
CONROE, TX
Jessica L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/9/2025
It was a great experience, Julian was an amazing help he help my family choose the right truck and helped us from beginning until the end. Julian had lots of patience and was very explanatory through all the process. We are very happy with Julian and Thomas help. There is no words to describe how happy we are with our experience.
JULIAN GONZALEZ
5/10/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
CONROE, TX
Charles S|2023 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
Great
5/10/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
CONROE, TX
Nancy L|2025 Chevrolet Equinox
Confirmed Sales Customer
5/9/2025
Was very pleased the host staff was really nice. Our sales person took care of us and explained everything I would write him all a raise lol
JOHN DUPLICHAN
5/10/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
CROSBY, TX
Joseph S|2025 Chevrolet Colorado
Confirmed Sales Customer
5/10/2025
Good sales staff Tim took great care of me.
TIMOTHY SMITH
5/11/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MONTGOMERY, TX
Jeremy G|2023 Chevrolet Tahoe
Confirmed Service Customer
5/10/2025
Service advisor was not knowledgeable or helpful. Also was borderline rude.
5/13/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
Conroe, TX
Kelvin L|2023 Chevrolet Colorado
Confirmed Service Customer
5/11/2025
I been going there for theblast oil changes. They said no I issues no problem. But now the the vehicle insurance is gone ... lots of things a re wrong. Now that I m the one that pays and not you guys .
5/13/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Conroe, TX
Richard J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/12/2025
The team at Keating worked extremely hard to get me the best deal possible. From the beginning they made me feel appreciated and more than just a customer. They showed me the utmost respect and brought me into the Keating Chevrolet family.
STEPHEN MCMURREY
5/13/2025
We want all our clients to have a comfortable and stress-free experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Keating Chevrolet!
HUNTSVILLE, TX
Alfred C|2020 Chevrolet Corvette
Confirmed Service Customer
5/12/2025
Randell, was very professional what I asked to be checked was done, the car was finished when he said it would be.
5/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MONTGOMERY, TX
Danny H|2023 Chevrolet Suburban 1500
Confirmed Service Customer
5/12/2025
No hassel
5/13/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SPRING, TX
Sharon C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2025
Fast service, friendly associates, will bring my vehicles back.
5/13/2025
Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing Keating Chevrolet and we hope to see you again.
CONROE, TX
Larry H|2015 Chevrolet Corvette
Confirmed Service Customer
5/12/2025
every thing was done right great service
5/13/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MONTGOMERY, TX
Stacy M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/12/2025
Great service not pushy and all my questions about the blazer were answered
LARRICK FRENCH
5/13/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!
HUNTSVILLE, TX
Adam G|2021 Chevrolet Camaro
Confirmed Service Customer
5/14/2025
No wait at time of appointment. Completed service in a timely manner
5/15/2025
We appreciate the great feedback! Being on time and efficient is just part of how we respect your schedule and your trust. Here’s to prompt service and peace of mind, every visit!
CONROE, TX
Jerry B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2025
The service managers are friendly and knowledgeable. All areas are clean and organized. I was greeted wherever I went. I do like to look at new cars and trucks.
5/13/2025
We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CONROE, TX
Billie T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
fast service. gave me military discount. I am very pleased.
5/13/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Keating Chevrolet
CONROE, TX
Eduardo E|2021 Chevrolet Camaro
Confirmed Service Customer
5/12/2025
Recall took all day to perform a simple software update. Expected a much faster turn around time than this.
5/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MAGNOLIA, TX
Lester W|2025 Chevrolet Trax
Confirmed Sales Customer
5/12/2025
Hunter my sales rep & Thomas my Finance Manager took great care of me and got me approved for my 2025 Chevrolet TRAX 2RS. I Love It!
HUNTER SORRELL
5/13/2025
Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HOUSTON, TX
Maggie G|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/12/2025
Mike was amazing and he really “sold” us on the vehicle. It didn’t feel pressured or stressful. I would tell anyone to see him to buy a car. Thomas, with finance, almost blew the deal. He became defensive when we didn’t want to buy the extended warranty and was rude to my husband. I will not be returning to Keating if I have to communicate with Thomas in any way.
MICHAEL CRUSE
5/14/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LITTLE ROCK, AR
Daniel B|2017 Chevrolet Colorado
Confirmed Service Customer
5/15/2025
I’ll never buy a truck from here again.
5/16/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MONTGOMERY, TX
Gregory K|2024 Chevrolet Traverse
Confirmed Service Customer
5/16/2025
Everything was great from scheduling drop-off to picking up our car. Perry made things easy, understood the issue and maintenance we needed. The texts and calls were also perfect.
5/17/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SPRING, TX
Rachael T|2025 Chevrolet Trax
Confirmed Sales Customer
5/14/2025
It was a great customer experience
CHAD BRYAN
5/15/2025
We're so happy to hear your customer experience was top-notch! From beginning to end, your satisfaction drives everything we do. Here’s to making every interaction memorable—in the best way!
CONROE, TX
Khadra M A|2025 Chevrolet Colorado
Confirmed Sales Customer
5/14/2025
Great experience, expert team, would like to thank Mr Hunter , so helpful, committed to his work and excellent communication, thanks Chevrolet team
HUNTER SORRELL
5/15/2025
We’re so happy to hear about your great experience—Hunter and the team will be honored by your kind words! Commitment and communication make all the difference, and we’re proud to have both. Here’s to expert service that speaks volumes!
MAGNOLIA, TX
Jimena A|2021 Chevrolet Camaro
Confirmed Service Customer
5/15/2025
It was pretty clean and the employees were nice and welcoming.
5/17/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response
CONROE, TX
Bruce L|2025 Chevrolet Equinox
Confirmed Sales Customer
5/16/2025
Everything went very smoothly from the first meeting with our sales rep to signing the paperwork and handing over the car.
MICHAEL CRUSE
5/17/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
MAGNOLIA, TX
Deedee J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/18/2025
In and out quickly , no problems
5/19/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
KINGWOOD, TX
Donald B|2012 Chevrolet Silverado
Confirmed Service Customer
5/19/2025
They did a great job
5/21/2025
Wow, we're glad you had such a wonderful experience with us! Thank you again for the great review!
CONROE, TX
Gabriel B|2025 Chevrolet Colorado
Confirmed Sales Customer
5/19/2025
Larrick did a great job. He was informative and professional . I would recommend him to others . Great experience.
LARRICK FRENCH
5/20/2025
Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Keating Chevrolet!
WILLIS, TX
Corey J|2025 Chevrolet Colorado
Confirmed Sales Customer
5/19/2025
It went really well wonderful staff and salesman
LOGAN CHAVANA
5/20/2025
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
CONROE, TX
Joy S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/19/2025
Went for a wind noise! Answer was the wind guards caused the noise?????
5/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
MONTGOMERY, TX
Fred P|2023 Chevrolet Corvette
Confirmed Service Customer
5/19/2025
My request for warranty service on a "Service Front Parking Request" was not looked at and the notes added were "Signs of Impact Damage to right front bumper corner and right rear bumper corner unable to perform under warranty will need further diag at the moment" There is a chip on the front bumper from what looks like road debris, and a very small scrape on the rear. This was the first ever warranty request on this car that has approx. 7200 miles on it. I talked t the dealership many times about the 7500 mile transmission cannister replacement and the computerrecall / upgrade over the 2 days it was kept at the dealership with no mention of the requested parking sensor / potential warranty issue. I did not find out until I read the paperwork after driving home. The car was taken back the following Monday to try and protect the warranty and ask them t actually diagnose the issue instead of just looking for chips. The "impact Damage" is very minor cosmetic damage, but they have stressed many times that they will not warranty it if they feel it was damaged by the scrapes. This is a warranty rejection looking for any issue to deny a first warranty repair on a vehicle. I paid a huge amount of money for an extended warranty also, so if this is how the warranty is administered, I wasted my money. If the first warranty issue at 7300 miles and a couple of paint scrapes is being denied, then that will just be used to deny anything else wrong? For PAINT scrapes. The C8is the third I have in the garage. I also have a C4 and a C5. I was excited about the C8, but it is now feeling like a huge mistake.
5/20/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Woodlands, TX
James P|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
5/19/2025
Great experience
ERIC THOMSEN
5/20/2025
Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
TEAGUE, TX
Viviana A|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/20/2025
My husband and I are not fans of the car buying process, so when I tell you that we were prepared to be on guard and look out for our best interest, that is an understatement. When we showed up at your dealership and were greeted by Juan, we were so pleased to be greeted by a straight shooter. We are beyond grateful to Juan for making the entire experience easy and smooth, no BS. PS- my husband was considering trading his truck in for a toyota, but we were so happy with the Juan, that we will absolutely do business with him instead. THANK YOU, Juan, the car selling industry needs more people like you.
JUAN CERDA
5/21/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
HOCKLEY, TX
Joseph D|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
Brought my 2017 truck in for a braking issue and it turned out to be a recall item. The dealership fixed it quickly at no charge. The work was accomplished quickly. Stephen did a great job
5/22/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
SPRING, TX
Erin I|2025 Chevrolet Traverse
Confirmed Sales Customer
5/19/2025
It was a fast and easy purchase with the help of Billy, Peyton, Logan and Sean. Worth the drive out to Conroe.
LOGAN CHAVANA
5/20/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PEARLAND, TX
Martha T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/20/2025
Salesman was amazing, very patient and accommodating, no pressure at all
JUAN CERDA
5/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
CONROE, TX
Sean N|2020 Chevrolet Corvette
Confirmed Service Customer
5/22/2025
Friendly dealership personnel. Only one I trust to work on my car.
5/24/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!
CONROE, TX
Samantha G|2018 Chevrolet Suburban
Confirmed Service Customer
5/22/2025
Guys were professional and maintenance went as scheduled
5/23/2025
Wow, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Conroe, TX
Brandon M|2025 Chevrolet Suburban
Confirmed Sales Customer
5/22/2025
Great staff. Very helpful and very knowledgeable of Chevrolet products and services
STEPHEN MCMURREY
5/23/2025
Hello, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Keating Chevrolet
CONROE, TX
John C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/22/2025
The sales person Hunter was diligent and answer all my questions.
HUNTER SORRELL
5/23/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Keating Chevrolet! Thank you, and have a fantastic day!
CONROE, TX
Ronald G|2025 Chevrolet Blazer
Confirmed Sales Customer
5/23/2025
Hi my family has done business with Buckalew Chevrolet since the 1970s I have purchased 3 new vehicles from them. So I wondered if keating would have the same great service. I can say the employees went above and beyond to show me the new dealership has only gotten better. We purchased` a new 2025 blazer. Would like to thank are salesman Larrick French Jr, and Billy Comstock. Joey Yost. Johnny Whitworth. And every one else who helped. Thank you Ronnie Gregory and family.
LARRICK FRENCH
5/24/2025
Wow—thank you for the decades of loyalty and trust! It means everything to know that the Keating team lived up to the high standard set by Buckalew. We’re honored to welcome you and your family into this next chapter with your new 2025 Blazer. Here’s to the past, present, and future of great service and strong relationships!
NEW WAVERLY, TX
Bryce Logan E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/26/2025
I purchased the vehicle there dropped it off for the first free service, the service adviser never came and greeted me to introduce himself, after the service was completed I noticed that the truck wasn't washed and found oily hand prints all over the hood and oil on my steering wheel from where the technician didn't clean their hands properly, probably won't be bringing my vehicle back for service again
5/27/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
MONTGOMERY, TX
James G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/21/2025
Billy and Peyten were great to work with. Easy process. A little upset in financing as the only change needed to be trade in and since all was done prior to walking in dealership 2 hours was way too long to be there
WILLIAM COMSTOCK
5/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
TOMBALL, TX
Leslie H|2023 GMC Yukon
Confirmed Service Customer
5/21/2025
Fast and easy
5/22/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
MONTGOMERY, TX
Daniel J|2025 Chevrolet Trax
Confirmed Sales Customer
5/22/2025
It went smooth. Was treated nice by everyone there.
JOSHUA DOWNS
5/24/2025
Daniel Jones, thanks again for taking the time to leave us this information about your recent visit. We hope you have a great day!
MONTGOMERY, TX
Cody C|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
5/23/2025
Reat salesman Mike Cruse and josh downs
MICHAEL CRUSE
5/24/2025
We love hearing great things about our team—Mike and Josh will be thrilled to know they made such a positive impact! Thanks for giving them a shout-out. We’ll be ready to roll out the red carpet for you next time too!
CONROE, TX
Michael M|2023 Chevrolet Equinox
Confirmed Service Customer
5/24/2025
Service was performed quickly, and the waiting area was very comfortable
5/25/2025
Thank you! We’re so happy your service was quick and your wait was comfortable. That’s the balance we always aim to strike. Until your next visit, may comfort and convenience always be part of your day!
CONROE, TX
Brenda C|2022 Chevrolet Spark
Confirmed Service Customer
5/26/2025
I was greeted promptly by Moe. He explained the work that would be done clearly. I was offered water and went and sat in the lounge. It wasn't long at all before the service was completed and I was on my way. I've always had great service experiences at Keating.
5/27/2025
Wow, we're glad you had such a wonderful experience with us! Thank you so much for your positive comments about Keating Chevrolet! We hope to be of service to you again in the future. Best wishes, Keating Chevrolet
WILLIS, TX
Arthur L|2025 Chevrolet Colorado
Confirmed Sales Customer
5/26/2025
Sales person and manager were very professional but it took a long time for closing. Need to streamline the final process once the customer decides to buy.
JOHN DUPLICHAN
5/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
MONTGOMERY, TX
William W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/26/2025
Our Salesmen Brian Wolfe did a great job thru out the purchase. He explain to my wife and I the Differences between all the Trim Packages. He took the Time to get us set up on the Chevrolet App then once we were finish with the Purchase in Finance he went thru the Truck and Explained all the features. I have only owed Fords Trucks my whole life. I have to say my experience at Keating Chevrolet Started my New Truck Experience on the Right Foot. Thanks Bill W.
BRIAN WOLFE
5/27/2025
Hi, we really appreciate your positive review! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SPRING, TX
Steven M|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/26/2025
BEST NEW TRUCK BUYING EXPERIENCE EVER! Mike Cruse is the BEST! We showed up, looked at the truck. Showed us around lot at other vehicles with the options I was looking for. Went in and even built a truck online. We compared pricing and the one on the lot BLEW AWAY the built price. They also had some fantastic Memorial Day sale pricing. They got the price down where I needed it to be which was AWESOME! Shout out to Thomas in finance who got me a smoking protection plan! The way car buying should be. Good pricing, no gimmicks, and no add on hidden fees. FACTS! 2025 Silverado 2500 Z71 Trail Boss
MICHAEL CRUSE
5/27/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SPRING, TX
Jeremy E|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/28/2025
I'm extremely happy with the service John Prince provided. The deal went smoothly and quickly. i will do business with Keating in the future.
JOHN PRINCE
5/29/2025
Wow, we're glad you had such a wonderful experience with us! We appreciate your positive review about your recent experience with us. Thank you so much again for your feedback! We hope you have a great day!
MONTGOMERY, TX
Ashley P|2025 Chevrolet Trax
Confirmed Sales Customer
5/28/2025
We have been looking for a car for our teenager for the past few months. Josh was great with showing us options within our budget. The managers gave us a deal we couldn’t pass up and Jason in finance made picking our extended warranty a breeze.
JOSHUA DOWNS
5/29/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
WILLIS, TX
Scott P|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
5/28/2025
Was great from beginning to end. Got what I wanted and paid what I thought I should without any pushback. Fair deal. Mona, Chris, Chip and Amy all great. Thanks!!
MONA HAMBY
5/29/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONROE, TX
Ronald B|2025 Chevrolet Colorado
Confirmed Sales Customer
5/29/2025
Sales Agent Julian was very courteous, friendly, knowledgeable & helpful. Sales Manager Peyten was also very courteous, friendly, knowledgeable & helpful as was the Finance Manager, Jason.
JULIAN GONZALEZ
5/30/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Keating Chevrolet. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
THE WOODLANDS, TX
Robert S|2024 Chevrolet Corvette Z06
Confirmed Service Customer
5/29/2025
Always a pleasure doing business with Keating personal.
5/30/2025
Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care!
HUMBLE, TX
James M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2025
Oil change completed quickly while waiting. No appointment needed.
5/29/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MONTGOMERY, TX
Francis L|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
5/28/2025
I was immediately greeted by a sales manager, Jeff, and assigned to a salesman.
JOHN DUPLICHAN
5/29/2025
Hi there! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
LAFAYETTE, LA
Jessica F|2025 Chevrolet Equinox
Confirmed Sales Customer
5/28/2025
Excellent
LARRICK FRENCH
5/29/2025
Hi, we are so pleased you enjoyed your visit to Keating Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!
LIVINGSTON, TX
David B|2023 Chevrolet Trailblazer
Confirmed Service Customer
5/28/2025
Is the fastest I’ve been in there and out for an oil change
5/29/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
MONTGOMERY, TX
Tommy R|2025 Chevrolet Traverse
Confirmed Sales Customer
5/29/2025
We were treated with respect and low pressure courteous staff. Our salesman Raul Barrera was very helpful and pleasant. He accommodated all our request and answered our questions. I would recommend and rate Keating Chevrolet very high for a great sales experience.
RAUL BARRERA
5/30/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
MONTGOMERY, TX
Roy V|2013 Chevrolet 3500HD Silverado
Confirmed Service Customer
5/29/2025
Quick and courteous.
5/30/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
MONTGOMERY, TX
Andrew L|2025 Chevrolet Suburban
Confirmed Sales Customer
5/30/2025
Raul was a great and did everything in his knowledge to get us into the vehicle we were looking for. Thank you Raul you’re awesome.
RAUL BARRERA
5/31/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SPRING, TX
Sarah G|2025 Chevrolet Traverse
Confirmed Sales Customer
5/30/2025
We had an amazing experience with Travis and everyone at the dealership in Conroe.
TRAVIS REED
5/31/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
RICHARDS, TX
Scott O|2025 Chevrolet Equinox
Confirmed Service Customer
5/30/2025
Started off bad. The service manager Perry was very lacking in keeping us updated and addressing a known issue with our NEW car. The APEX warranty is garbage and wish I would not have paid for it. In the end they fixed the problem and we are satisfied. I do not think I would purchase another vehicle from this dealership nor would I recommend it to peers.
5/31/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CONROE, TX
Kenneth H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/2/2025
Good work
6/3/2025
Hi there, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!
SPRING, TX
Walter L|2025 Chevrolet Colorado
Confirmed Sales Customer
6/2/2025
Everyone was extremely helpful and went overboard to meet my needs and find the perfect truck for me. Thank you to salesman Tim Smith, Sean, and Amy in Finance for a great experience.
TIMOTHY SMITH
6/3/2025
Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
MONTGOMERY, TX
Robin W|2021 Chevrolet Tahoe
Confirmed Service Customer
6/2/2025
After 38 days in the shop, the broken glass from a break in wasn’t cleaned up. I had cuts all over my hands and fingers after driving it home for 10 minutes due to glass shards everywhere.
6/3/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
CONROE, TX
Tuesday S|2022 Chevrolet Colorado
Confirmed Service Customer
6/3/2025
Service representative Brad was attentive, genuinely friendly and prompt with getting my truck back for maintenance. Also, cashiers and representative Mo were kind and made my experience excellent!! Great people, short wait time. Thank you
6/5/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CONROE, TX
Marshal E|2025 Chevrolet Colorado
Confirmed Sales Customer
6/3/2025
It was a pleasure
MICHAEL CRUSE
6/5/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
CONROE, TX
Jerry W|2023 Chevrolet Tahoe
Confirmed Service Customer
6/3/2025
“We dropped off our car early for an oil and filter change, and everything was handled quickly and efficiently. The staff was extremely friendly and professional from start to finish. Great experience—thank you!” Jerry Walker
6/3/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
MONTGOMERY, TX
Joseph G|2020 Chevrolet Traverse
Confirmed Service Customer
6/3/2025
Service was as expected, very little wait.
6/3/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback. We hope to be of service to you again in the future. Best wishes, Keating Chevrolet
CONROE, TX
Sean W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/3/2025
GREAT service! From going the extra mile to get me in as an unscheduled vehicle check to the excellent customer communication on vehicle status.
6/5/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Montgomery, TX
Jeffery C|2024 Chevrolet Tahoe
Confirmed Service Customer
6/2/2025
Dropped off my Tahoe for oil change and tire rotation. I was kept informed during the entire process. Let me know when it was ready and asked about the radio being frozen and took care of that and called me to let me know it was fixed
6/3/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WILLIS, TX
Leon C|2025 Chevrolet Colorado
Confirmed Sales Customer
6/2/2025
I am always impressed with the customer service and knowledge of the staff at Keating Chevrolet. This is the third vehicle I have purchased from salesman Michael Cruse at this location. Always professional, knowledgeable and extremely helpful. I will continue to do business with Keating Chevrolet
MICHAEL CRUSE
6/3/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
WILLIS, TX
Debra W|2023 Chevrolet Traverse
Confirmed Service Customer
6/2/2025
The wait tome was normal. I do miss the cell phone charging stations in the wait area.
6/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
MONTGOMERY, TX
John B|2012 Chevrolet Volt
Confirmed Service Customer
6/4/2025
We brought our 2012 Volt to Keating for service. The car had just lost power while sitting in our garage and it was obvious a battery charging issue. We are on our second main battery in 13 years. The Service Writer at Keating was totally professional as he tried to receive support from GM and get our car running again. It seems that GM has "walked away" from servicing the Volt and made the process of trouble shooting and repair much more time consuming. Eventually, after getting permission to drop the battery, order a replacement battery segment, reinstall, reprogram, reboot, reset, and test and a $6300 bill we have our Volt back on the road. And the old girl can whip a Tesla on a green light any day. Our appreciation to Keating and to the GM engineers that designed our Volt.
6/5/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon! Take care!
MONTGOMERY, TX
Ellen M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/4/2025
John and the team did an amazing job at getting me the vehicle I wanted. He made making the deal easy. Go see John if you have any vehicle needs. He will take great care of you.
JOHN DUPLICHAN
6/5/2025
Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
MONTGOMERY, TX
Ronald V|2020 Chevrolet Traverse
Confirmed Service Customer
6/8/2025
very professional informative
6/10/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
UNION CITY, CA
William C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/8/2025
This is the 2nd vehicle me and my wife have purchased in the last 3 months. I decided to get a new truck and the manger’s and finance and salespeople were friendly and helpful.
JOSHUA DOWNS
6/10/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
WILLIS, TX
Adrian W|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/9/2025
Amazing experience. So happy with my new Tahoe.
MICHAEL CRUSE
6/10/2025
Now that’s what we love to hear—congratulations on your new Tahoe! We're honored to be part of such a happy milestone. Here’s to countless great memories on the road ahead!
MONTGOMERY, TX
Rolando N|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/9/2025
John D. The sales person was Quick, knowledgeable and very helpful. Even from the GM, to the finance person all worked great together to give me a triple rated service. I will be sending my family and friends to them from now on.
JOHN DUPLICHAN
6/10/2025
We’re honored to earn a “triple rated” review from you! John, our GM, and finance team all work in harmony to make buying a car feel effortless. Thank you for putting your trust in us—and your future referrals in good hands!
CONROE, TX
Donnie P|2025 Chevrolet Corvette
Confirmed Sales Customer
6/9/2025
I'm moving from Ash Flat Arkansas area to Conroe TX area and had an offer on the table with the local dealer in Ash Flat but wanted to see if there was a Chevrolet Dealership in the Conroe Area my new home that would earn my business and that is exactly what Logan and the Keating Team did! Earned my business. From the moment I called, to arriving on site, showing my vehicles, working the deal and finalizing the paperwork. So proud I made that call and met Logan.
LOGAN CHAVANA
6/10/2025
What an incredible journey—thank you for bringing us along! Logan and the Keating Chevrolet Team are thrilled to have earned your trust and business during such a big transition. From first call to final signature, we’re honored to have made it count. Here’s to new beginnings and great drives in Conroe!
WILLIS, TX
Robert C|2025 Chevrolet Corvette Z06
Confirmed Service Customer
6/11/2025
Everything went well.
6/12/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CONROE, TX
Ron G|2025 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
Brad was courteous and professional
6/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WILLIS, TX
Brandon S|2024 Chevrolet Trax
Confirmed Service Customer
6/11/2025
always a pleasant experience, loved the video
6/12/2025
Wow, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
CONROE, TX
Gerald G|2019 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
Moe was great. Very professional and went above to get more from the warranty policy.
6/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Bethany F|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/4/2025
Everything went smoothly
CHAD BRYAN
6/5/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MONTGOMERY, TX
Charles P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/9/2025
It took 20 minutes to wlak around filming my vehicle before they even strted changing the oil. They refused to roatett the tires becuase of a nail in one rear tire. but did not offer to treport the tire or even sell me new tires (odd). But the thing that always bothers me - is that once the turck was complterte i watched them park it and then it took 25 minutes for ther paperwork to go from teh service ares to teh cahsier to be paid so i can leave. I n short - this is extremely in efficeint - it shoudl take 5 minutesz from comletein to payment. not 25 minutes.
6/10/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CONROE, TX
Alyssa R|2025 Chevrolet Trax
Confirmed Sales Customer
6/9/2025
Although I went in not planning on purchasing a car, we drove away in a new one after having an awesome trade-in experience.
JOHN DUPLICHAN
6/10/2025
Wow, that’s the kind of surprise we love to hear about! Turning an unplanned visit into an awesome new car experience and smooth trade-in is what we strive for. Thanks for trusting us—you never know when the perfect car might find you!
CONROE, TX
Gary H|2023 Chevrolet Suburban 1500
Confirmed Service Customer
6/10/2025
Jeff Dial, service writer, took good care of me, kept me updated on the work being done. Work done in a timely manner.
6/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MAGNOLIA, TX
Stephen S|2022 Chevrolet Colorado
Confirmed Service Customer
6/11/2025
In and out with everything done right
6/12/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CONROE, TX
Bob M|2013 Chevrolet Corvette
Confirmed Service Customer
6/11/2025
I had another great experience this past week at Keating Chevrolet in Conroe as they worked on my Beautiful 2013 60th, Year C-6 Corvette. (Show Car) The serviceman Hector did a great job he knows his stuff. In the past the Keating service Dept. helped me out of a bind on my Corvette at no-charge and it was not evening there fault. Another dealer's mistake and they gave me a free oil filter for my C-6 and drain some oil out at no-charge. Thank you Perry Hall Bob Mennell SHCC Bob Mennell Member of the SHCC
6/12/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MAGNOLIA, TX
Alan B|2024 Chevrolet Colorado
Confirmed Service Customer
6/11/2025
Keating did not get around to working on the issues my 2024 Colorado is having. I scheduled an appointment, but my "work order" was put at the bottom of the stack - so I was told when I checked in a couple of hours after leaving it (blame shifting!) So far, my experience with Keating Service is that it is a waste of valuable time.
6/12/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
THE WOODLANDS, TX
Shelby A|2025 Chevrolet Equinox
Confirmed Sales Customer
6/12/2025
They got the the price down to where I needed it to finalize purchase
MICHAEL CRUSE
6/13/2025
Hello, we are glad we could help! Thank you again for the great review!
MONTGOMERY, TX
Trent B|2024 Chevrolet Silverado EV
Confirmed Sales Customer
6/13/2025
Friendly and helpful staff.
MICHAEL CRUSE
6/14/2025
Hi, thank you for taking the time to leave a review for us at Keating Chevrolet! We're looking forward to your next visit!
CONROE, TX
Rehan K|2025 Chevrolet Traverse
Confirmed Service Customer
6/16/2025
Great place and love chevy
6/17/2025
Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Conroe, TX
Amy W|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/16/2025
It was calm and professional from beginning to end
LARRICK FRENCH
6/17/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Keating Chevrolet. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HUNTSVILLE, TX
Scott O|2025 Chevrolet Equinox
Confirmed Service Customer
6/16/2025
Dropped of vehicle for its first oil change. It took around 4 hours before we received the call to pick it up. I would say good thing we were not in a hurry.
6/17/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CONROE, TX
Kira P|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/17/2025
Colby Land was an amazing salesman, and I truly enjoyed my experience car shopping with him. He was not only helpful, kind, and understanding. He genuinely cared about my wellbeing and happiness during what I was worried would be a stressful time buying my first car. Additionally, Johnny Whitworth was super personable, and also made me feel welcome and cared for. He was willing to go the extra mile to make sure I left my deal happy both emotionally and financially. Both of these men made me feel like family during and after my purchase. I cannot speak highly enough of these men, and because of my experience with Colby and Johnny, I am confident that I will be a Chevy driver for a long, long time!
COLBY LAND
6/18/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
CONROE, TX
Larry F|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/11/2025
Initial service writer I spoke with didn't seem to want to help me address what was wrong with my truck and only spoke of delays and how busy the service department was. This didn't sit well with me and I went outside to evaluate my options of going to a different dealership. When I was outside Stephen Figurelli asked if I was being helped, I responded with "not really". He asked why's that? I explained and he asked me to let him finish with the customer he was with and would be back. After his return I explained my problem with my truck and he immediately went to work and pulled the codes. With the number of codes pulled he thought it might be the batteries but not being a technician wouldn't commit to that being the problem. He reminded me of how busy the dealership was and couldn't promise a quick resolution. I was ready to leave my truck there and if necessary leave it for the weeks the first service writer spoke about only because he took the time to speak with me about my issue and not just how long it could take to even be evaluated for a problem. The service department was able to check the batteries on the truck and determined that they were the problem. I was able to get my truck back on the same day. I will say if not for Stephen taking the time to talk with me I would have gone somewhere else.
6/12/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet. We look forward to seeing you again soon!
CONROE, TX
Jeffery P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2025
It’s been horrible. The IT response or confusing and misleading. My new Tahoe has a broke air conditioner. My new Trail Boss has an engine recall on the 6.2 that I have no idea what the fix is. I bought them because I had lifters failure on my previous two trucks with the 5.3 engine. No one has ever tried to help me. I’ve lost over 25k because of this. I’ve lied to by the service department. The only bright spot is my salesman.
6/12/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
MONTGOMERY, TX
Charles D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/16/2025
Routine oil change and tire rotation. No issues
6/17/2025
Hi there! We're so happy we were able to help you out! If you have further needs or questions, please reach out!
CONROE, TX
Weston S|2025 Chevrolet Traverse
Confirmed Sales Customer
6/16/2025
the best experience ever!!
MONA HAMBY
6/17/2025
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
WILLIS, TX
Darin S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/16/2025
It was g
6/17/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
HUMBLE, TX
Catarino B|2025 Chevrolet Trax
Confirmed Sales Customer
6/18/2025
Our salesman Juan was very helpful and kept us updated at all time as to what was going on. Our sales manager Johny was very friendly and made the contract process go smooth and quick.
JUAN CERDA
6/19/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONROE, TX
William P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/18/2025
Great communication and friendly staff
6/19/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HUNTSVILLE, TX
Dawn C|2024 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
The tech, Moe, who helped a was great. He kept me advised throughout the process. The receptionist I spoke to was not so good. I had my car dropped off on Sunday night by a tow truck, called Monday morning and told the receptionist where the car was. She said she would have someone “go look for it”. I came up about 1 hour later and my car was still where the tow truck left it. To say I was disappointed that my car was there and no one noticed a random car sitting outside the gate and entrance is an understatement.
6/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONROE, TX
Emily V|2025 Chevrolet Equinox
Confirmed Sales Customer
6/19/2025
My sales consultant Hunter was excellent, very friendly and welcoming and was willing to try everything he could to help me out with getting my new car
HUNTER SORRELL
6/20/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know!
HOUSTON, TX
Tommy P|2023 Chevrolet Blazer
Confirmed Service Customer
6/20/2025
Had a 8am appointment for 15,000 mile service. Was completed by 8:35. Thanks for everything!
6/21/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day! Best wishes, Keating Chevrolet
HUNTSVILLE, TX
Nancy O|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/20/2025
Your salesman, Leroy Elkins, was very nice and knowledgeable. He kept us at ease in what is a stressful situation. He didn’t apply pressure but instead found solutions during negotiations. The finance department person, Johnny Whitworth, was very helpful as well. Also, the sales manager helped find solutions along the way.
LEROY ELKINS
6/21/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Feel free to reach out to us if you need anything. Have a wonderful day! Best wishes, Keating Chevrolet
CONROE, TX
James H|2025 Chevrolet Trax
Confirmed Service Customer
6/20/2025
Was good
6/21/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CONROE, TX
Stephen C|2021 Chevrolet Camaro
Confirmed Service Customer
6/23/2025
Very friendly and fast service
6/24/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
CONROE, TX
Katie L|2025 Chevrolet Trax
Confirmed Sales Customer
6/20/2025
Mona was amazing! Very knowledgeable and dedicated to helping us find the perfect car.
MONA HAMBY
6/21/2025
Hi there, thank you so much for your positive comments about Keating Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONROE, TX
Fernando L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/20/2025
Experience was excellent and smooth
HUNTER SORRELL
6/21/2025
Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
CONROE, TX
Tuesday S|2022 Chevrolet Colorado
Confirmed Service Customer
6/20/2025
Representative Mo, handled my service request promptly and was very attentive to my concerns. No kept me updated with service repairs and addressed all my concerns. I’m at total ease with confidence knowing that the best care and repairs are being handled with my Colorado. My representative is the best.
6/21/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Keating Chevrolet! Thank you again for the great review!
CONROE, TX
Robert B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/22/2025
People were courteous, knowledgeable, and extremely sensitive to my particular individual situation.
6/23/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Keating Chevrolet! If you're ever in need of more help, please let us know!
WILLIS, TX
Adel M|2024 Chevrolet Trax
Confirmed Service Customer
6/23/2025
Great job as usual.
6/24/2025
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
THE WOODLANDS, TX
Leonard T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/24/2025
Prompt apnea inform
6/25/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
MONTGOMERY, TX
Chad A|2025 Chevrolet Corvette Z06
Confirmed Service Customer
6/25/2025
Despite parts availability Mo and the service team were very accommodating
6/26/2025
Hi, we're happy you found our staff to be very accommodating during your experience here at Keating Chevrolet. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
NEDERLAND, TX
Richard D|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
6/25/2025
Great Team
COLBY LAND
6/26/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
MONTGOMERY, TX
Arthur K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2025
All was great Carwash and interior clean - was super well done Thank you - Keating
6/27/2025
We’re so glad everything turned out great, especially the car wash and interior clean! Attention to detail makes all the difference, and we’ll be sure to share your kind words with the team—especially Keating Chevrolet. A polished car and a happy customer? That’s what we call a win!
SPRING, TX
Brandon G|2023 Chevrolet Tahoe
Confirmed Service Customer
6/24/2025
Tahoe was dropped off for a clicking noise under the vehicle. It was at the dealership for 6 days. I picked it up today, drove it all of 30 seconds in the parking lot and the noise was still present. Enormous waste of time bringing the vehicle in and having to work out logistics with a family of 5 and both parents working.
6/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SPRING, TX
Keith F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/24/2025
Have bought several cars there.
LOGAN CHAVANA
6/25/2025
Thank you for choosing Keating Chevrolet as your first choice for all your automotive needs! We look forward to helping again in the future. Take care!
MONTGOMERY, TX
Adrian T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/25/2025
Everyone was nice and friendly
LOGAN CHAVANA
6/26/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!
MCFADDIN, TX
Clint C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/26/2025
Took a week for ac freon
6/27/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONROE, TX
Jo C|2023 Chevrolet Equinox
Confirmed Service Customer
6/26/2025
You guys are liars.
6/27/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONROE, TX
Richard S|2025 Chevrolet Trax
Confirmed Sales Customer
6/26/2025
I worked with William Comstock. He was easy to work with and made everything hassle free.
WILLIAM COMSTOCK
6/27/2025
We’re so glad you had a hassle-free experience with William! His straightforward, easygoing approach is exactly what we aim for with every guest. When the process feels that smooth, it’s just how car buying should be.
CONROE, TX
Kevin B|2025 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
The service department did a great job of keeping my engine running like new during my scheduled maintenance visit.
7/1/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
HOUSTON, TX
Jose M|2025 Chevrolet Trax
Confirmed Service Customer
7/1/2025
Never had a problem with this dealership. I've been a returning customer close to 20 years.
7/2/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Keating Chevrolet! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SPRING, TX
Ronald P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/28/2025
This service cost more than past service of the same type. Driving the cost of maintenance up doesn't do anything for customer loyalty.
6/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WILLIS, TX
Leonard Y|2024 Chevrolet Colorado
Confirmed Service Customer
6/30/2025
The workers turned the radio on after I turned it off and changed the station. This was not needed to perform the work required.
7/1/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONROE, TX
Robin P|2026 Chevrolet Equinox
Confirmed Sales Customer
6/30/2025
Hunter, Thomas and the rest of the team at Keating were very welcoming. Hunter was great on our test drive and answered all of my questions, and Thomas walked me through all of the leasing options. I would recommend Keating Chevrolet to anyone looking to buy a vehicle.
HUNTER SORRELL
7/1/2025
Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CONROE, TX
David F|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/30/2025
It was an easy transaction. Our salesman Stephen was over the top. He is one of the best salesmen we have ever worked with. Will definitely send them more customers.
STEPHEN MCMURREY
7/1/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WALLER, TX
Aron L|2024 Chevrolet Corvette
Confirmed Service Customer
7/3/2025
Set the correct expectations, very friendly and reviewed things thoroughly
7/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MONTGOMERY, TX
Jarrad Z|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/3/2025
I had a fantastic buying experience at Keating Chevrolet. Josh Downs is the MAN!!!! He will take care of you no matter what and treats everyone with the upmost respect. Thomas, in Finance, was a pleasure to work with as well. very personable and polite.
JOSHUA DOWNS
7/4/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
MONTGOMERY, TX
Jack L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/3/2025
All ok
JULIAN GONZALEZ
7/4/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SAN BENITO, TX
Daniel C|2022 Chevrolet Tahoe
Confirmed Service Customer
7/1/2025
The communication was poor. I had to call multiple times without a call back on the ordered parts. I actually ended up speaking to a different advisor that told me the parts had arrived. When I came in to do the last bit of repair, Mo said he was sorry he didn't respond to my emails. Also, I am very disappointed in the 3% credit card fee. CC usage is a cost of doing business for the dealership. I know the dealership pays less than 3% fee so this is making more money. Raise prices by 1% across the board if the profit margins are so tight, which I highly doubt.
7/2/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
THE WOODLANDS, TX
Lorenzo O|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/2/2025
Service was quick. All staff were very friendly!
7/3/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Jason M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/2/2025
Great
MICHAEL CRUSE
7/3/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CONROE, TX
Stanley J|2025 Chevrolet Colorado
Confirmed Sales Customer
7/3/2025
Billy Comstock and Michael Cruise were super friendly and knowledgeable.
MICHAEL CRUSE
7/4/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONROE, TX
Benjamin Z|2026 Chevrolet Equinox
Confirmed Sales Customer
7/4/2025
Did not agree with the add on's you had to purchase. Mandatory windshield and roadside protection plan for $1199.00 . Then they sent a follow up insurance verification request, that was just a scam to sell you car insurance
MICHAEL CRUSE
7/6/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONROE, TX
Michael H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/7/2025
No communication with service advisor, had to go to management for information
7/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WILLIS, TX
Gary H|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/7/2025
Travis, Julian, and Mac were very helpful throughout the entire sales experience.
TRAVIS REED
7/8/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MAGNOLIA, TX
Coby H|2025 Chevrolet Colorado
Confirmed Sales Customer
7/3/2025
Just want to say this was my best car buying experience. My salesman Colby was fantastic. He helped me with every question I had and even gave me knowledge on things I didn’t know about. He was highly educated on the product and can tell he loves his job and is passionate about giving his customers the best experience and best possible deal.The entire sales team that I had contact with were awesome. Amy and the finance team were amazing and very warm welcoming. The environment was chill and the music choice was on point! I love my new truck I’m very happy with it and I’ll be a customer of Colby’s for life!
COLBY LAND
7/4/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
KATY, TX
William V|2024 Chevrolet Corvette
Confirmed Service Customer
7/4/2025
Servicing went well. I was able to get my car back within the day. I appreciate the shuttle service. But they did not leave me my multi-point checklist
7/6/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CONROE, TX
Todd W|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/8/2025
This was our second purchase at this dealership and just like the first time everyone involved was professional, courteous, and very knowledgeable. Thanks for a wonderful experience.
JOSHUA DOWNS
7/9/2025
Congratulations on your new vehicle! We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes, Keating Chevrolet
BRIDGE CITY, TX
Michelle R|2026 Chevrolet Equinox
Confirmed Sales Customer
7/9/2025
N/A
HUNTER SORRELL
7/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
COLLEGE STATION, TX
Mauricio N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/11/2025
I was very well received by Julian and later on by Peyten. They have helped me through the options with patience and knowledge.
JOHN PRINCE
7/12/2025
Julian and Peyten will be so pleased to hear this! We’re proud of how patiently and knowledgeably they guided you through your options. We’ll keep that same thoughtful approach waiting for you next time you stop by!
CONROE, TX
Frank G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
Very helpful. Professional and quick.
7/15/2025
We're glad everything was completed quickly, professionally, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
WILLIS, TX
Shira B|2026 Chevrolet Equinox
Confirmed Sales Customer
7/14/2025
Great experience
MICHAEL CRUSE
7/15/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CONROE, TX
Brett B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/10/2025
👍
WILLIAM COMSTOCK
7/11/2025
Hi! We greatly value your wonderful rating. If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!
PORTER, TX
Donald B|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/11/2025
The work on truck was good, way to long to fix it 13 days. You had the parts when I brought it in I checked. How about making an appointment an bring it in the day before.
7/12/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MONTGOMERY, TX
David B|2025 Chevrolet Colorado
Confirmed Sales Customer
7/12/2025
Julian was very professional and knowledgeable. He deserves a raise.
JULIAN GONZALEZ
7/13/2025
Thank you for choosing Keating Chevrolet as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WILLIS, TX
John D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/14/2025
you,ll were fast and nice
7/15/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day! Best wishes, Keating Chevrolet
RIVERSIDE, TX
Sean A|2023 GMC Yukon XL 1500
Confirmed Service Customer
7/18/2025
Really great service and lots of great communication.
7/19/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Keating Chevrolet
THE WOODLANDS, TX
Donald D|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/19/2025
Experience was efficient and professional.
7/22/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
MAGNOLIA, TX
Noah L|2025 Chevrolet Corvette
Confirmed Sales Customer
7/19/2025
Overall experience was amazing! I got an amazing deal on my c8 and a very fair price for my trade.
JOHN PRINCE
7/22/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SPRING, TX
Robert C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/21/2025
I bought a new Silverado last month and went in this month for a New Colorado for my wife. Mike Cruse is super helpful when it comes to buying a new vehicle.
7/22/2025
Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon!
CONROE, TX
Laurie M|2025 Chevrolet Colorado
Confirmed Sales Customer
7/17/2025
Everyone was very easy work with!
LARRICK FRENCH
7/18/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Keating Chevrolet. We do hope we can be of assistance in the future. Take care!
WILLIS, TX
Gregory C|2022 Chevrolet Suburban
Confirmed Service Customer
7/18/2025
Great service,l
7/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
THE WOODLANDS, TX
James K|2014 Chevrolet Tahoe
Confirmed Service Customer
7/18/2025
My seat belt light was still on and that makes me question if the service was actually done. I appreciate John with warm words and helpful suggestions
7/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Conroe, TX
Quinetta W|2023 Chevrolet Traverse
Confirmed Service Customer
7/18/2025
The service person who help me was ken myers he made me feel welcome let me know what was going on he was really nice I enjoy his company
7/19/2025
Hi, we're so glad that we were able to go above and beyond your expectations! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Houston, TX
Adrian S|2024 Chevrolet Tahoe
Confirmed Service Customer
7/18/2025
Fast and friendly
7/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Keating Chevrolet
CONROE, TX
Ashley M|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
7/18/2025
Jeff Dial did a fantastic job making me feel welcome and keeping me well informed. I will definitely be back!
7/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Keating Chevrolet
Porter, TX
Linda S|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/21/2025
We really enjoyed working with Raul Barrera, we looked at several Tahoe’s and the one we chose was missing one option that we wanted. But that’s on me. He was a great guy to work with.
RAUL BARRERA
7/22/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CONROE, TX
Robert C|2025 Chevrolet Colorado
Confirmed Sales Customer
7/21/2025
Bought a new Silverado last month from Mike Cruse, and went in this month for a new Colorado for my wife.
MICHAEL CRUSE
7/22/2025
Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon!
CONROE, TX
David N|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/24/2025
I was impressed with the service dept. personnel - very efficient, courteous with great communication, especially Moe Al-Sultan.
7/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Stephen J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/24/2025
awesome
LARRICK FRENCH
7/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SPRING, TX
Jeffrey R|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/25/2025
Great deal. Appreciate working with your Team
LOGAN CHAVANA
7/26/2025
Hi, thanks for your praise and kind comments about our team. Thank you again for choosing Keating Chevrolet and we hope to see you again.
SPRING, TX
Mona H|2023 Chevrolet Tahoe
Confirmed Service Customer
7/25/2025
Brad is super attentive on the Express Lube Lane. He made sure everything was done including a recall on my vehicle. I always appreciate his top notch work ethic!
7/26/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon! We can't wait to see you again, have a great day.
CONROE, TX
James P|2024 Chevrolet Traverse
Confirmed Service Customer
7/25/2025
WORKING WITH BRAD IN LUBE SERVICE IS GREAT!!!
7/26/2025
Hi there, we are very happy to have provided you with such a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Anthony C|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/27/2025
All went well Thank you
7/28/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best wishes, Keating Chevrolet
CONROE, TX
Timothy S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/28/2025
I have purchased numerous trucks from Buckalew Chevrolet dating back 30 years. This is my 1st purchase under the Keating name. I do not like the fact that Keating is scamming their customers with their dealer addons. Adding Apex GPS does not bring any value to the customer nor does adding any type of Glass wipe on. If a customer chooses to purchase these things it should be their choice and not automatically added to the vehicle. I have another truck I will be purchasing. This truck, I will be ordering and if there is any addon from what I order I will be searching for a new dealership to foster a new relationship with. Relationships are built on trust and at this point I do not feel I trust Keating. I will be working with my salesman (Stephan McMurrey) again with one last opportunity to continue our relationship.
STEPHEN MCMURREY
7/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONROE, TX
Lynn V|2024 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
KEN WAS EXCELLENT AND VERY PROFESSIONAL
7/22/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
CONROE, TX
Brenda C|2022 Chevrolet Spark
Confirmed Service Customer
7/21/2025
My service advisor was Ken. He greeted me right away and confirmed the services that I requested. He kept me informed all through the work so I knew exactly what was going on with my vehicle. When the service was finished I was able to quickly pay and get my car. I've always had positive service experiences at Keating!
7/22/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet! We look forward to helping again in the future. Take care!
WILLIS, TX
Tonya C|2026 Chevrolet Equinox
Confirmed Sales Customer
7/22/2025
Billy was great! Super helpful and was a pleasure to work with!
WILLIAM COMSTOCK
7/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MAGNOLIA, TX
Steve G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2025
Professional and informative
7/26/2025
Wow, it's experiences like yours that really keep us motivated! We hope you have a great day!
THE WOODLANDS, TX
John M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/28/2025
We were highly impressed by the amount of people offering to help us! They were actually standing outside the building waiting for customers to arrive! Very impressive! And then it turns out that the salesman we were there to see was a family member of a long time friend! He was just great! Great experience for what is usually a very stressful undertaking!
STEPHEN MCMURREY
7/29/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Keating Chevrolet
COLDSPRING, TX
Jeffrey R|2024 Chevrolet Colorado
Confirmed Service Customer
7/28/2025
Prompt and courteous service. Attention to detail and maintenance performed perfectly. Very little wasted time - they got right on my vehicle.
7/29/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best wishes, Keating Chevrolet
CONROE, TX
Roderick R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/29/2025
In and out in about 30 minutes
7/30/2025
We’re glad we could get you in and out in about 30 minutes! Quick, efficient service without cutting corners is exactly what we strive for every time you visit.
HUMBLE, TX
Eduardo E|2021 Chevrolet Camaro
Confirmed Service Customer
7/29/2025
Service was completed quicker than expected. There seems to be a consistent issue when it comes to tire and wheel services though. Tire pressures are never checked I guess. Pressure sensors are never checked.
7/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MAGNOLIA, TX
William B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/28/2025
Excellent customer service.
JUSTIN HOLLANDER
7/29/2025
William Bazinet, thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help!
CONROE, TX
Sharon M|2024 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
Employees i dealt with were very helpful in answering questions. I like the videos you do.
7/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MAGNOLIA, TX
Christian H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/28/2025
Brad took good care of me as usual!
7/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MONTGOMERY, TX
Shirley S|2015 Chevrolet Traverse
Confirmed Service Customer
7/28/2025
Sales and service staff very efficient. Have dealt with previous owners for years, and feel very comfortable with new owners. Trust and am very confident with their service.
7/29/2025
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!
MONTGOMERY, TX
Gary C|2024 Chevrolet Corvette Z06
Confirmed Service Customer
7/29/2025
Excellent and fast service! Thank you Jeff Dial!
7/30/2025
Thank you for the shoutout to Jeff! We’re proud to have such a fast and excellent team member, and we’ll keep making sure your service is top-notch every visit.
MONTGOMERY, TX
Jeffrey N|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
Original quote was just over $3000. Wanted an additional $2000 to fix problem so paid $3000 to get car back and problem not fixed. Ridiculous!
7/31/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MONTGOMERY, TX
Thomas P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2025
Came in for first oil change on 2025 truck, Brad came out and greeted me he had the service work done. Brad also helped me with reprogramming the locks on my truck and once again great experience.
8/2/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon! We're looking forward to your next visit with us!
MONTGOMERY, TX
Tracy B|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/1/2025
Great experience. Mr French was awesome
LARRICK FRENCH
8/2/2025
Hi, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response!
MONTGOMERY, TX
David B|2025 Chevrolet Colorado
Confirmed Sales Customer
7/31/2025
John and Joey are absolutely a pleasure to deal with no high pressure
JOHN DUPLICHAN
8/1/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONROE, TX
Angela G|2023 Chevrolet Trailblazer
Confirmed Service Customer
8/1/2025
I made my appointment for the earlier time (7:15am) for an oil change and state inspection. I had a dealer coupon for $70 oil change. I had to go search for a service writer. The service writer I found had an attitude when I asked about how to apply my coupon. It took 2.5 hours for an oil change and inspection and I had to ask if my car was done. I was not told. I still have not received the text message I was told to expect regarding the multipoint inspection.
8/2/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WILLIS, TX
Kathryn R|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/1/2025
Mike Cruse is an excellent salesperson. He was knowledgeable of the different models to choose from, listened to my requests and spent the time to find the correct vehicle.
MICHAEL CRUSE
8/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Keating Chevrolet
WILLIS, TX
Earl K|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/5/2025
Great experience! Great sales rep
JULIAN GONZALEZ
8/6/2025
Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! Best wishes, Keating Chevrolet
SPRING, TX
Brad E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/5/2025
Very good experience. In and out in less than 3 hours.
TRAVIS REED
8/6/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
BAYTOWN, TX
Mathew B|2025 Chevrolet Traverse
Confirmed Service Customer
8/11/2025
The associate at the service department was courteous and professional. She kept me updated as the vehicle was worked on. She took the time to make sure everything was completed.
8/13/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Keating Chevrolet
KINGWOOD, TX
Andrew M|2025 Chevrolet 3500HD Silverado
Confirmed Sales Customer
8/11/2025
I went in just to look at new trucks. Juan was very helpful showing us the inventory, reaching a deal, and following through with the set-up process. Despite it being a busy Saturday, he and Bryan took the time to talk with us, and went above and beyond to make our Keating Chevrolet experience a pleasant one. Thank you
JUAN CERDA
8/13/2025
Hi, we are so pleased you enjoyed your visit to Keating Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILLIS, TX
Lori D|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
Michael Cruse was great from start to the end. He explained everything to us regarding all the features. I would definitely come back here if I ever needing a vehicle.
MICHAEL CRUSE
8/5/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Keating Chevrolet
CONROE, TX
Mary C|2023 Chevrolet Traverse
Confirmed Service Customer
8/14/2025
It was great!
8/11/2025
Simple and heartfelt — thank you! We’ll keep working to make sure every visit feels just as great. We’re here for you anytime you need us!
CONROE, TX
Kyle W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2025
Good service person that helped me.
8/13/2025
Hi there, thank you for taking the time to leave a review for us at Keating Chevrolet. We're happy we could meet your expectations! We look forward to your next visit! Take care!
MONTGOMERY, TX
Courtney T|2025 Chevrolet Traverse
Confirmed Sales Customer
8/11/2025
Non pushy, very informative, and patient
JOHN DUPLICHAN
8/13/2025
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CONROE, TX
Veronica D|2020 Chevrolet Traverse
Confirmed Service Customer
8/11/2025
The young lady that helped me was amazing! She took such great care from day 1!
8/13/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Keating Chevrolet!
MONTGOMERY, TX
Justin D|2021 Chevrolet Tahoe
Confirmed Service Customer
8/12/2025
Great Experience
8/13/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Keating Chevrolet! We hope to be of service to you again in the future. Best wishes, Keating Chevrolet
WILLIS, TX
Linda G|2021 Chevrolet Malibu
Confirmed Service Customer
8/12/2025
Service advisor, Brad, was great!
8/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LA PORTE, TX
Victor G|2021 Chevrolet Suburban
Confirmed Service Customer
8/13/2025
Awesome!
8/14/2025
Wow, we're so glad to hear you had such a great experience with us! If you ever need anything else, please don’t hesitate to reach out—we’re always happy to help!
CONROE, TX
Stormy K|2026 Chevrolet Equinox
Confirmed Sales Customer
8/14/2025
John D. Is an excellent representative of your company. He listened to what I needed and was very patient while I tried to make up my mind. He helped me understand all the bells and whistles on my new car. I will be sure to highly recommend your dealership and especially John! Thank you!
JOHN DUPLICHAN
8/15/2025
John will be thrilled to hear your praise! His patience, attentiveness, and expertise are exactly what we want every guest to experience. Thank you for recommending him — we’ll be ready to provide that same exceptional service on your next visit.
COLDSPRING, TX
Gabriela P|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/11/2025
Experience was fast, easy and with no problems
8/13/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CONROE, TX
Linda M|2006 Chevrolet Suburban
Confirmed Service Customer
8/12/2025
Great service
8/13/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you're ever in need of more help, please let us know!
Conroe, TX
Hunter C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/13/2025
Living in Houston, I wanted to be sure of the details before driving to Conroe to purchase the Silverado 1500 I wanted. The truck’s competitive price caught my attention, so I called and spoke with Whitney, who I was told was a manager. I asked a few questions to make sure of what I was getting into, including if there were any “dealership add-ons” I needed to know about, since many dealers sneak them in. She said there were two, but assured me I wouldn’t have to pay for them if I didn’t want them. She asked for photos, mileage, VIN, and other details for my trade so she could provide a “drive-out price” before I made the trip. The deal sheet she sent looked close enough for us to make a deal and was even signed by a sales manager, so I headed to Conroe. Once there, I met my salesman, John, who was great—friendly, knowledgeable, and easy to work with. After the test drive, I expected to wrap up the deal. Instead, a Sales Manager came over, made small talk, and then told me the original deal was no longer available. He now insisted I had to pay for the aftermarket add-ons and dropped my trade-in value by $2,500, claiming multiple times I had “misled” them about my vehicle. When I challenged him, he said it had “large dents” costing thousands to repair. I asked him to show me. We walked outside, and he spent several minutes thumbing around at minor door dings—barely visible and the kind you’d expect on any used car. It was clear the dealership had offered an unrealistic price just to get me in the door, then tried to make up the difference by accusing me of being dishonest. Most likely, Keating wanted me to walk away if I did not succumb to their new offer. Lowering my trade value by $2,500 and adding in the aftermarket fees shifted the deal by nearly $5,000 before taxes. A very poor reflection of Keating’s management and customer service.
JOHN DUPLICHAN
8/14/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HOUSTON, TX
Kevin C|2013 Chevrolet Corvette
Confirmed Service Customer
8/14/2025
Everyone was courteous, helpful, and informative. Service was quick.
8/15/2025
We’re happy to hear our team was courteous, helpful, and informative, while getting your service done quickly. That combination is exactly what we aim to provide. May every visit continue to feel this efficient and friendly.
Conroe, TX
David W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2025
Great service, wonderful associate and a awesome coffee machine
8/15/2025
We love that you enjoyed both our service and the little details like the coffee machine! A wonderful associate and a warm cup can make all the difference in a visit. We’ll be here to serve up both again next time.
CONROE, TX
Charlotte K|2025 Chevrolet Trax
Confirmed Sales Customer
8/15/2025
Justin Holland did a fantastic job. He is a 5 in excellence. November we purchased a vehicle the same day Keating signed to purchase Buckelew. At the time I was not driving so the car sat. December rolls around and I have to drive myself somewhere and there is a major problem with the car. Tried to invoke the lemon law and was told we were past the 30 day mark. It is really hard to know that there is a problem with a car when the car is only used or driven by someone who is recovering from a health incident. Every single time I got into that cursed car there was an issue. The car sat longer with Keating than me or my family behind the wheel due to the issues she had. The car should have NEVER been sold to me. I was late to a doctors appointment on Friday due to unforeseen circumstances. My tire was at 30 psi, low enough for the sensor to trip. Got home, it was low enough that I needed to change out the tire and take it back in. Sunday, I switched out the tire went to the store, came home, and realized it was the wrong tire that was flat. In the 3 mile trip to the store, I had destroyed my tire because TSP gauge was not configured properly. Took her in, told to run her to discount where Buckelew purchased the tires (Randy, who is with Gullo Ford as far as I know informed me of this.). Discount asked if I had had the car services recently, which I did. I had just paid to have the AC fixed or maintained or something along with part of the transmission repaired, oil change, and tires rotated. I was informed and could see that I had two BALD tires. How do I have bald tires if she has sat for the past eight months? The millage on the vehicle proves my story along with the service and sales records in my hands. When I learned this information, my bank and I struck up an agreement to sell the car. Enter Justin Holland into the picture. He took really good care of me. What annoyed me is that I told the internet sales manager that I was IN HE LOBBY talking to him. They are still harassing me over buying my vehicle to trade in. Justin finds me the car I can drive with my disabilities and the package that closely matches my build out. I hate white, but it was a concession on my part I had to make to get into a reliable vehicle. When it came down to number crunching, the entire time, they never told me how much negative equity was in the equation. I six hours later I finally said you have refused to tell me how much it is. When I learned it was $5k I was like okay a workable number. We signed the deal and at that point I had been at the dealership for about 7 hours. I was tired and hurting. I was done for the day. Reading through the paperwork yesterday, I realized at the end of the day, they really did not lose any money on me. I read through the warranty I bought through Buckelew and realized that I have to cancel it through them. They are the ones I have to reach out to and have it canceled by. When you look at that money back coupled with wanting to get the windshield protection, the gps protection, platinum warranty, they are not eating any negative equity whatsoever. I got tired of arguing that fact with them. In of the day I got a new car, a warranty that was not platinum, and feeling bent over a desk yet again a second time, this time under new management. I will not return to purchase a car because they still have not made my situation right. Shouts outs. Gotta give some shout outs: Devi is the most awesome service director in the entire world! She knows her stuff! I will be happy to work with her anywhere with any vehicle out there (maybe even my Miata). Bianca is an awesome service advisor. She was very good at keeping me up to date where we were with getting parts in and making sure I understood when I left what had been discovered and if I needed anything coming up. Justin, thank you for taking good care of me. I appreciate your sweating to make me happy. I am pretty sure you had to change your shirt due to how hot it is outside. Sorry about that. Thank you for be empathetic and for listening for my needs rather than trying to put me into a car that I really would not have been able to drive. The sunburn was well worth it. Our Finance Person: Sorry, I cannot remember your name. You also were amazing. Thank you for helping us out. We greatly appreciate your dedication to your clients.
JUSTIN HOLLANDER
8/19/2025
Our team has acknowledged this review.
CONROE, TX
Paul F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/15/2025
Your service department is wonderful! no problems there. your sales department is awful! the worst experience I have ever had and I have bought a few cars in my lifetime. we had to come back the next day to finish up and we let the sale person James know we were coming and what time. We get there he is out with another customer and made us wait for over an hour. There were several other sales people that were not doing anything that could have helped us but they all just stared at us and knew we were not happy. You can do better than this!
8/17/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MAGNOLIA, TX
Michael M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/16/2025
Customer service agents were very helpful getting up truck maintenance and what I may need next to get done.
8/17/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
CONROE, TX
Jerry B|2026 Chevrolet Equinox
Confirmed Sales Customer
8/18/2025
Very easy and loved the no hassle when I stepped out of my car
MICHAEL CRUSE
8/19/2025
Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Keating Chevrolet!
MONTGOMERY, TX
Anita B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/18/2025
I worked specifically with a sales associate named Hunter. He was very nice and locked in to my purchasing needs. I did not feel as though it was a superficial or purely transactional exchange.
HUNTER SORRELL
8/19/2025
We're glad to hear you found our staff was so nice and supportive during your experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SPRING, TX
Kenneth A|2025 Chevrolet Equinox
Confirmed Service Customer
8/19/2025
Great work
8/20/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
WILLIS, TX
Alan B|2023 Chevrolet Tahoe
Confirmed Service Customer
8/20/2025
Service advisor was excellent
8/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Javier G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/15/2025
Easy to deal with
JOSHUA DOWNS
8/17/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SPRING, TX
Jennifer S|2023 Chevrolet Malibu
Confirmed Service Customer
8/18/2025
Everything was fine, customer service is great
8/19/2025
Hi, we are so happy to read such a great review about Keating Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONROE, TX
Dean D|2025 Chevrolet Colorado
Confirmed Service Customer
8/18/2025
Service was quick and transparent.
8/19/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CONROE, TX
Frances L|2025 Chevrolet Trax
Confirmed Sales Customer
8/19/2025
Go ask for Billy Comstock, I promise you won't regret it. Process was quick, easy & FUN!!
WILLIAM COMSTOCK
8/20/2025
Wow, it's experiences like yours that really keep us motivated! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONROE, TX
Sherri W|2026 Chevrolet Traverse
Confirmed Sales Customer
8/20/2025
Went through process very fast. Did not realize all the add ons that sales and finance did. Went back before 24 hours and was told they would remove add ons and redo contract. About $4200 worth of add ons. When we returned to resign contract we were told they could not redo contract. Kept calling to talk with Amy and she would not return my calls. I will NEVER buy or recommend from this dealer again. We should have read reviews and shopped around more.
JOSHUA DOWNS
8/21/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONROE, TX
Carmeshia T|2022 Chevrolet Malibu
Confirmed Service Customer
8/20/2025
Excellent and fast service as always
8/21/2025
Hi, we are very happy we could provide you with a positive experience! We're always here with the same great service whenever you need service or another vehicle! We hope to be of service to you again in the future. Best wishes, Keating Chevrolet
HOUSTON, TX
Tony S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/21/2025
Ezekiel was friendly, helpful, and liked to joke around with me. He did a good job.
EZEQUIEL CASTRO
8/22/2025
Wow, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!
CONROE, TX
Leslie P|2016 Chevrolet Impala
Confirmed Service Customer
8/21/2025
All staff and technicians were courteous and professional.
8/22/2025
Wow, we're glad you had such a wonderful experience with us! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Keating Chevrolet
THE WOODLANDS, TX
David J|2024 Chevrolet Traverse
Confirmed Service Customer
8/21/2025
Very smoothe and timely
8/22/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WILLIS, TX
Sherry H|2026 Chevrolet Equinox
Confirmed Sales Customer
8/21/2025
Billy Comstock and Michael Cruse were very helpful and took care of all my questions and did a great job getting me the SUV I wanted. In and out of the dealership in 2 hours. Michael was my internet contact and was able to get me the best deal possible.
MICHAEL CRUSE
8/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Sherry! We look forward to helping again in the future. Take care!
WARREN, TX
Alfred G|2026 Chevrolet Equinox
Confirmed Sales Customer
8/21/2025
We dropped in just to look, since we had our vehicle for 17 years & mileage was climbing. Intent was to look at a cou-ple of other options before purchasing. Juan Cerda greeted us & when told that we had researched the Chevy Equinox & would like to test drive, he was very accomodating. We loved the car & with his hel; came to a pretty quick deal & ended up leasing that day. Juan's no pressure sales approach was refreshing. He came up with a deal that was exactly what we had in mind without much input from us. We are happy with the vehicle & recommend everyone to visit Juan Cerda @ Keating Chevrolet in Conroe, TX. The finance paperwork was handled by Joey Yost. He was very pleasant & easy to work with. Explained the details that we needed to complete the sale. Highly recommend this dealership.
JUAN CERDA
8/22/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Alfred! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience Best wishes, Keating Chevrolet
CONROE, TX
Kyle S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/24/2025
Everything was great. Only problem was a misquoting a wrong MSRP.
MICHAEL CRUSE
8/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DRIPPING SPRINGS, TX
Johnathan B|2026 Chevrolet Traverse
Confirmed Sales Customer
8/24/2025
We usually dread car shopping, but Keating Chevy (and James Crimm!) made it surprisingly painless. Low pressure, efficient, and even the paperwork was smooth. Great experience all around—we’ll be back.
JAMES CRIMM
8/25/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, James! We look forward to helping again in the future. Best wishes, Keating Chevrolet
MONTOMERY, TX
Jonathan S|2025 Chevrolet Colorado
Confirmed Sales Customer
8/25/2025
Colby helped me tremendously! I found the perfect truck on Keating’s website and I love 3 hours north. Colby called me and took care of me got the right truck with all the options I wanted. Drove down there and was in and out within an hour and a half. By far the best experience buying a car I’ve ever had! I highly recommend anyone buying a car to visit Colby and will tell anyone wanting to buy a car to see him!!
COLBY LAND
8/26/2025
Wow, we're glad you had such a wonderful experience with us! !Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Jonathan! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
AUBREY, TX
Aaron B|2024 Chevrolet Corvette
Confirmed Service Customer
8/27/2025
I had a great experience. They made sure to take care of car needs in a timely manner.
8/28/2025
Hi, we are so happy to read such a great review about Keating Chevrolet! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CONROE, TX
Becky N|2020 Chevrolet Suburban
Confirmed Service Customer
8/31/2025
Overall, it was a very stressful experience. The lack of communication was extremely frustrating. I spent two weeks off and on trying to track down information on my vehicle. Leaving messages, day after day before getting a response. When I did finally speak to someone, I clarified the importance of staying in contact with me and keeping me updated. I was assured it would get better, but it didn’t. Trying to get updates on my Suburban was a full-time job to say the least. Finally on the day of pick up I got there at 10 o’clock on to find out that my key fob had been misplaced. They never found my key fob but did replace it with a new one. It wasn’t until 2 o’clock that I finally got a new key fob and was able to leave with my Suburban.
9/2/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SPRING, TX
Regina B|2025 Chevrolet Trax
Confirmed Sales Customer
9/1/2025
This was our second time buying a vehicle here. The process was smooth and seamless. Billy, our salesman was very helpful throughout the process. Would definitely recommend purchasing a vehicle from here. Thanks Mr. Lilly for referring us to Billy.
WILLIAM COMSTOCK
9/2/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
CONROE, TX
Johnny C|2024 Chevrolet Tahoe
Confirmed Service Customer
9/1/2025
Did not think you worked on our issue in a timely manner.
9/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MONTGOMERY, TX
Samantha A|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/21/2025
Great communication. Even though we couldn't fix the problem, Jeff informed me of the possibilities and what to look out for.
8/22/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CONROE, TX
Kayden C|2010 Chevrolet Silverado
Confirmed Service Customer
8/25/2025
Great experience!
8/26/2025
Thank you for choosing Keating Chevrolet as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
WILLIS, TX
Jewel P|2016 Chevrolet Suburban
Confirmed Service Customer
8/27/2025
Excellent maintenance service, on time and employee’s very professional.
8/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MONTGOMERY, TX
Stacey R|2026 Chevrolet Equinox
Confirmed Sales Customer
8/27/2025
Billy was very honest and great to work with!
WILLIAM COMSTOCK
8/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HUNTSVILLE, TX
David M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/1/2025
The service department manager contacted me early and kept me informed throughout the repair process. I had to get the vehicle towed to the dealership. Faulty fuel pump module. They repaired it promptly and also did a bumper to bumper inspection and found two outstanding recalls. They also fixed the recalls while the vehicle was in service. I will continue to utilize this service department.
9/2/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RICHARDS, TX
Jill L|2026 Chevrolet Equinox
Confirmed Sales Customer
9/1/2025
Very welcoming when we first arrived. Very helpful and willing to work with me on what I needed
HUNTER SORRELL
9/2/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WILLIS, TX
Britt M|2014 Chevrolet Tahoe
Confirmed Service Customer
9/2/2025
Friendly and professional service
9/3/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CONROE, TX
Laura P|2025 Chevrolet Trax
Confirmed Sales Customer
9/2/2025
Mike Cruse was great! He not only made the purchase of 1 car easy, but 2. He really set the precedence for my children's first car purchase and how easy it should be in the future.
MICHAEL CRUSE
9/3/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONROE, TX
April M|2020 Chevrolet Malibu
Confirmed Service Customer
9/2/2025
We were not kept up to date. Required multiple unanswered calls to obtain status. Vehicle was dropped off on Wednesday morning at 7:30am. We stated calling on Monday and only received info it was still being looked at. We made several calls throughout the week, left voicemails and messages. Call finally returned on Thursday to give status. We were able to pick up Friday afternoon. Were happy with the work but more communication would have been nice.
9/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WILLIS, TX
Sharon J|2025 Chevrolet Colorado
Confirmed Service Customer
9/7/2025
Great
9/8/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
RICHARDS, TX
Bradley D|2025 Chevrolet Suburban 1500
Confirmed Service Customer
9/8/2025
Great experience. Brad was professional.
9/9/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
TRINITY, TX
Betty M|2020 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Always meet my car needs. Professional manager at express oil.
9/9/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SPRING, TX
Clinton J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/8/2025
Personel was great, but took way to long to fix
9/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONROE, TX
Donald P|2023 Chevrolet Malibu
Confirmed Service Customer
9/8/2025
Great service overall.
9/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CONROE, TX
Becky H|2026 Chevrolet Colorado
Confirmed Sales Customer
9/9/2025
James that sold me my new truck did a great job at getting me what I wanted. The financial guy( can't remember his name ) ) was very helpful and very nice. I will recommend anyone i know that needs a new vehicle to Keating Chevrolet.
JAMES CRIMM
9/10/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Keating Chevrolet. Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Becky! Please don't hesitate to reach out to us if there's anything more we can do!
CONROE, TX
Melanie . M|2025 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
The loaner was available prior to the date o was told originally and my part was on back order and the other issues I had were take. Care of
9/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONROE, TX
Jessica A|2026 Chevrolet Traverse
Confirmed Sales Customer
9/8/2025
Patrick was very friendly and not over bearing or pushy.
LARRICK FRENCH
9/9/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MONTGOMERY, TX
Derrick Z|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/9/2025
Service was awesome. Ken kept me up to day with everything.
9/10/2025
Hi there, thank you; we appreciate your feedback! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CONROE, TX
Brian B|2023 Chevrolet Colorado
Confirmed Service Customer
9/9/2025
Outstanding
9/10/2025
Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Best wishes, Keating Chevrolet
Houston, TX
Gregg C|2021 Chevrolet Tahoe
Confirmed Service Customer
9/9/2025
Service Advisor Ken Myer did a great job helping me decide which services needed to be done in preparation for a long trip.
9/10/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Keating Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
MONTGOMERY, TX
Gary C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/10/2025
Everyone at Keating Chevrolet are always very helpful. I especially want to thank Jeff Dial for his professionalism and help with my service on my truck!
9/11/2025
Thanks! Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Best wishes, Keating Chevrolet
MONTGOMERY, TX
Kelan G|2025 Chevrolet Tahoe
Confirmed Service Customer
9/10/2025
Everything was quick and easy! Mr. Dial was so friendly and helpful!
9/11/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
TOMBALL, TX
Susan B|2026 Chevrolet Traverse
Confirmed Sales Customer
9/10/2025
Working with James made it easy
JAMES CRIMM
9/11/2025
Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Keating Chevrolet
MONTGOMERY, TX
Angelika W|2023 Chevrolet Tahoe
Confirmed Service Customer
9/10/2025
Everything was done professionally.
9/11/2025
Wow, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.
WILLIS, TX
Adel M|2024 Chevrolet Trax
Confirmed Service Customer
9/10/2025
Great job as usual. Professional & skilled maintenance.
9/11/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help!
THE WOODLANDS, TX
Baltazar N|2024 Chevrolet Traverse
Confirmed Service Customer
9/11/2025
I already shared my horrible Service experience with a Sales Manager in person( Sales Manager went out of his way to help me, and for that I really appreciate his help and customer service) but my comment is in relation to the Service Department that completed my oil change.
9/12/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MONTGOMERY, TX
James C|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/11/2025
John Prince was a great salesman and kept good communication throughout the process. His positive attitude kept the deal moving along.
JOHN PRINCE
9/12/2025
Hi, thank you so much for the positive review! Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
KINGWOOD, TX
Albaro R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/11/2025
Really fast and they do great to the car
9/12/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
MAGNOLIA, TX
Luis M|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/11/2025
Keating Chevrolet had the exact vehicle I needed—no compromises, no substitutions. What truly set them apart was how easy and professional the entire negotiation process was. We handled everything over the phone, and they were transparent, respectful, and quick to respond. Once we reached a deal, I didn’t think twice—I drove 400 miles to pick up my new SUV. That’s how confident I was in their team and their commitment to customer satisfaction. Huge shoutout to Travis Reed and Tor for making the entire experience seamless. Their attention to detail, honesty, and follow-through were top-notch. The vehicle is phenomenal, but the experience was just as exceptional. If you’re looking for a dealership that truly listens, delivers exactly what you want, and makes the process effortless, Keating Chevrolet is the one. I’d make the drive again in a heartbeat.
TRAVIS REED
9/12/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Keating Chevrolet. Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Luis! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BROWNSVILLE, TX
Lindsey S|2026 Chevrolet Traverse
Confirmed Sales Customer
9/10/2025
This is my second time purchasing a vehicle with Josh at Keating Chevrolet, and once again he went above and beyond! Josh made the whole process so easy, smooth, and professional. He is knowledgeable, patient, and truly cares about his customers. That’s exactly why I came back to him for my second purchase. If you’re looking for someone who makes car buying stress-free and enjoyable, I highly recommend Josh. Thank you again for such an amazing experience!
JOSHUA DOWNS
9/11/2025
Hello, thank you for sharing your positive experience! Congratulations on your new vehicle, Lindsey! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Keating Chevrolet!
CORRIGAN, TX
Josue M|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/11/2025
Great car buying experience John prince was great
JOHN PRINCE
9/12/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Josue! We look forward to helping again in the future. Best wishes, Keating Chevrolet
HOUSTON, TX
Kendrick H|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2025
I scheduled a 8:30am appointment for a oil change online. I got lost in the system somehow and it took over two hours for the service. Mo the service advisor was very apologetic and professional about the mishap. And he made the situation right once he was made aware.
9/12/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
CONROE, TX
Robert K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/11/2025
Great
JOHN PRINCE
9/12/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
WILLIS, TX
Grady F|2009 Chevrolet Malibu
Confirmed Service Customer
9/12/2025
I turned the car in for an oil change, tire rotation, check A/C because of intermittent operation, and traction control light on the Thursday before Labor Day. I understand that the holiday slowed progress down. I was told that the A/C worked (it did not when I dropped it off or picked it up). The traction control light was supposedly due to a bad brake position sensor which cost about $350.00. I was informed of that issue in a text message from the service writer. After many attempts to contact that person to no avail, he finally called back to explain. I agreed to the repair. After I agreed to the repair, I tried multiple times to contact Keating to learn the status of the work. Finally, after almost 2 weeks the service writer said they had replaced the sensor but that the traction control light came back on after a test drive. The now potential repair is a module that is no longer supported by Chevrolet and so there was nothing more he could do. I asked if at least the oil was changed and tires rotated; he said yes. I went to pick up my car the next morning and paperwork was still not complete. Makes me wonder if even the oil change was done. So, as you can imagine, not fixing the traction control problem which cost me about $350.00 - $400.00, not fixing the A/C issue, and maybe changing the oil really makes me wonder if I should ever go back to Keating again. That is a shame since I have purchased several vehicles from Buckalew and used your service over the about 30 years I have been doing business with you folks. You have a long way to go to approach the service and contact I had grown to appreciate from Buckalew. As you can imagine, I am a very disappointed customer.
9/16/2025
Our team has acknowledged this review.
THE WOODLANDS, TX
John E|2026 Chevrolet Equinox
Confirmed Sales Customer
9/12/2025
Staff was great and very knowledgeable and professional. Very happy with our purchase.
MICHAEL CRUSE
9/13/2025
We’re so glad our team made your purchase experience both professional and enjoyable. Knowledgeable service paired with genuine care is what we aim for every day, and we look forward to seeing you again whenever you’re ready for your next visit!
TOMBALL, TX
James C|2024 Chevrolet Equinox EV
Confirmed Service Customer
9/12/2025
Took good care of me and the vehicle throughout the process
9/13/2025
We’re thrilled to hear you and your vehicle were well taken care of! Providing attentive, thorough service is our top priority, and we look forward to welcoming you back for the same great experience.
CONROE, TX
Janet C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/12/2025
Was very pleased with the courtesy, willing to listen, knowledgeable, all around outstanding service! Thank you!!
9/13/2025
We’re delighted our team’s courtesy and knowledge made such a strong impression! Providing attentive, all-around outstanding service is our goal, and we can’t wait to welcome you back.
PORTER, TX
Mona H|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/12/2025
Mona Hamby was amazing! She was thorough and explained everything to us in ways we could understand. My husband loves his new truck. I am happy that he knows how to work everything. The truck was clean and ready to take home.
MONA HAMBY
9/13/2025
We’re delighted Mona made your truck purchase smooth and informative! Helping our customers understand and enjoy their vehicles is what we aim for, and we look forward to assisting you again.
CONROE, TX
Raul F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/13/2025
Great experience
9/14/2025
We’re thrilled to hear you had a great experience! We’ll keep working to make every visit just as smooth and enjoyable.
CONROE, TX
Diane S|2026 Chevrolet Tahoe
Confirmed Sales Customer
9/13/2025
I was very particular about what options I wanted on my next car. I went to multiple dealerships—Chevrolet, GMC, Ford, Nissan, etc. John Duplichan was able to find the exact 2025 Tahoe I wanted, but unfortunately that Chevy dealership was unwilling to make the trade. John then built a 2026 based on my needs for not too much more than the 2025. I love my new Tahoe (my third Tahoe). John also took the time to go through all the new tech items in the dash and has always responded to all my questions. Thanks John!
JOHN DUPLICHAN
9/14/2025
We’re thrilled John could find exactly what you were looking for and help build a 2026 Tahoe that met all your needs! From guiding you through tech features to answering every question, we’re glad your experience was seamless and enjoyable. Enjoy your new Tahoe!
THE WOODLANDS, TX
Rafet K|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/15/2025
It was great
LARRICK FRENCH
9/16/2025
We’re delighted your visit was great—simple, smooth, and stress-free is always our goal. We’re here for you anytime you need us!
CONROE, TX
Douglass I|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/14/2025
Great service provided by the dealership and also the sales person that helped me through the process of buying our new Tahoe , Billy is a great guy and I would recommend him with out any doubt.
WILLIAM COMSTOCK
9/15/2025
Congratulations on your new vehicle, Douglass! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CONROE, TX
John D|2026 Chevrolet Colorado
Confirmed Sales Customer
9/15/2025
Great auto purchase experience. Billy Comstock,the salesman, was easy to work with, Tor the. Finance agent was easy, no high pressure. I would reccomrnend Keating Chevrolet to anyone.
WILLIAM COMSTOCK
9/16/2025
It’s wonderful to hear that Billy and Tor made your auto purchase easy and pressure-free—we’re delighted you would recommend Keating Chevrolet. We’re here for you anytime you need us!
CONROE, TX
James T|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
Brad was GREAT
9/16/2025
Brad will be thrilled to hear your kind words—thank you for recognizing his great service! We look forward to seeing you again soon.
MONTGOMERY, TX
Eric L|2015 Chevrolet Corvette
Confirmed Service Customer
9/15/2025
Service was professional and efficient. Was told it would take 1.5 hrs and that's exactly what it took.
9/16/2025
We’re glad your service was professional and efficient, and completed right on schedule—it’s exactly the experience we aim to provide. Wishing you a fantastic day!
Conroe, TX
Ronald G|2025 Chevrolet Blazer
Confirmed Service Customer
9/15/2025
great job
9/16/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
NEW WAVERLY, TX
Whitney F|2023 Chevrolet Tahoe
Confirmed Service Customer
9/15/2025
Jeff was very knowledgeable and professional.
9/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONROE, TX
Fred P|2023 Chevrolet Corvette
Confirmed Service Customer
9/16/2025
I brought my 2023 Corvette in because the dash pad had separated over the passenger airbag, I had a bad body squeak in the rear end, and I wanted a 4-wheel alignment. My car was in the shop for almost 2 weeks. I made an appointment to get the car looked at; however, the car was left sitting with nothing done fir 3 days. When I asked my service advisor why an appointment would have to sit 3 days before anyone even looked at any of my service items, I was told that my appointment was only to talk to a service advisor and not to have the service performed. You cannot get a return call from a service advisor. Any voice mail is ignored and even though the car was there for almost 2 weeks, I never knew the status. My car was dropped off Wednesday, August 20th. After days of trying to get status information, I was finally contacted on Thursday August 28th and I was told they had all the parts needed, including the dash. We were approaching Labor Day weekend, so I asked that the car be completed before the 3 day holiday weekend. I was called by the service advisor at approx. 4:00 on Friday August 29th and was told that my car would not be finished before the weekend so I would have to leave the car over the 3 Day weekend. I was then called at approx. 9:00 AM on Tuesday September 2nd, the day after the weekend ended, and told the car was ready. This means my car had probably less than an hour's work left on the Friday or Saturday before the holiday weekend to allow me to have my car. The car just again sat at the dealership another 3 days for an hour or so of remaining work even though I was called the Friday before around 4:00? I do need this car to drive? There was zero urgency to get it back to me, and zero concern over the length of time the car had been there mostly just parked. I really was just going to blow this off and not leave any review, but I am now needing to bring the car back because the other side of the dash over the instrument cluster has an approximate 10" bubble and now also needs to be replaced. I tried all day yesterday, Monday 09/15 and today 09/16 and I am getting the same level of service just trying to SCHEDULE an appointment with Service or talk to the service advisor. The service department has not once answered the phone over these 2 days. I finally got the main operator to send me to the service advisor voice mail on Monday, and I cannot even get the courtesy of a return call. I have sent a text and have not even received a reply, and I also left a voice mail on the "scheduling" voice mail, which is where all of my calls to service ended up, and also never have received a return call from that voice mail. This is honestly my experience over the past 4 weeks. I believe a 2-star rating is pretty generous. I just want to get my car fixed. I was required to pay a portion of the warranty dash cost because the car was 1 WEEK past the end of the 3/36 bumper to bumper warranty, so it appears taking a few days to get the car in for service will only make it more difficult to get any help in getting the car fixed. I used to get all my company service trucks serviced at Buckalew and never ran into anything like this. I hope it is a transition issue since now Keating IS my local dealer, and I would like to be able to trust them for service on my Corvette.
9/19/2025
Our team has acknowledged this review.
Woodlands, TX
James H|2021 Chevrolet Traverse
Confirmed Service Customer
9/17/2025
Excellent service couldn't be happier. And I don't have to go back to Parkway anymore. It was too far to drive. Your staff are very kind and professional. Thank you. Keating.
9/18/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
CONROE, TX
Marilyn H|2025 Chevrolet Equinox
Confirmed Service Customer
9/17/2025
You offered shuttle service when I was setting up my appointment online. When I arrived I was told it's not offered on Saturdays. I had to call someone to come pick me up. When I was called at around 1:45pm to let me know my car was ready I was not able to make it up to get my car before you closed at 3pm. So I had to have my husband pick me up from work and do without my car Sunday. My husband then had to bring me up to the dealership to pick my car up so I could go to work. Overall it was a huge hassle and I'll never go back to a Keating dealership again!
9/18/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CONROE, TX
Noe H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/17/2025
Dealership was great, my salesman made everything smooth and I will visit the dealership for another purchase soon. JOHN Duplichan, my salesman guy was the best. He answered all my questions
JOHN DUPLICHAN
9/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SPRING, TX
Darrel B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/18/2025
iT WAS GREAT
9/19/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MAGNOLIA, TX
Mark G|2022 Chevrolet Suburban
Confirmed Service Customer
9/18/2025
All service work was done in a quality manner as agreed. Brad did a great job matching my vehicle age/mileage to required maintenance services. I would definitely recommend Keating Service Department to family and friends.
9/19/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
THE WOODLANDS, TX
Michael V|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
9/21/2025
My reps were easy to deal with and easy to speak to.
STEPHEN MCMURREY
9/22/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FORT WORTH, TX
Regis B|2025 Chevrolet Equinox
Confirmed Sales Customer
9/15/2025
This is not my first time doing business with Keating Chevrolet at Conroe, we bought a 2025 Trax last October and now we just get the new Equinox. Travis Reed helped in all process to make this deal happen.
TRAVIS REED
9/16/2025
We’re thrilled you chose Keating Chevrolet again for your new Equinox, and we’ll be sure to share your kind words with Travis. We look forward to seeing you again soon!
CONROE, TX
Calvin S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/17/2025
Excellent
9/18/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CONROE, TX
Ashley M|2022 Chevrolet Tahoe
Confirmed Service Customer
9/18/2025
Easy to make an appt online, about an hour wait. The only critique is there are no instructions if customer should go inside when they arrive or does someone come out to greet them
9/19/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
WILLIS, TX
Roderick R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/20/2025
Brad and Mo and the service team was awesome
9/21/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Keating Chevrolet! We hope to see you soon!
HUMBLE, TX
Joseph S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
Good work it took a little time but part was getting approval from my extended warranty program
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Keating Chevrolet and we hope to see you again.
MONTGOMERY, TX
Erin D|2025 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
Happy my car was fixed
9/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MONTGOMERY, TX
Gabriela C|2022 Chevrolet Suburban
Confirmed Service Customer
9/24/2025
I am writing to express my sincere appreciation for the exceptional service I received during my recent visit. The entire team demonstrated professionalism, kindness, and a genuine commitment to resolving my concerns. Kyle, the director, in particular, impressed me with his welcoming demeanor and proactive approach. He listened carefully to my issues, thoughtfully considered my needs, and efficiently navigated the necessary steps to find a resolution. His leadership was clearly evident in the team's overall performance. Jeff Dial, as a service advisor, stands out as exemplary. Jeff’s dedication to keeping me informed was remarkable. His communication was clear, consistent, and reassuring. Beyond his technical skills, his professionalism, trustworthiness, and genuine kindness made a lasting positive impression. It was evident from my interaction with Jeff that he is a valuable asset to your team, a skilled coworker who readily assists his colleagues, even under pressure. His calm demeanor and ability to treat each customer with equal respect and courtesy are truly commendable. Finally, I want to commend Hector, one of your service technicians. Despite the late hour, nearing closing time, he remained cheerful and efficient, providing seamless assistance with the return of my loaner vehicle. The overall experience was exceptional, thanks to the combined efforts of your outstanding team. I wanted to bring to your attention the remarkable contributions of these individuals, whose professionalism and dedication reflect positively on your organization. Thank you again for your time and assistance
9/25/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
SPRING, TX
Robert G|2026 Chevrolet Colorado
Confirmed Sales Customer
9/23/2025
Expected to end up going to Houston. Did not need to go to Houston after dealing with Keating. Have gone to Houston in the past after trying to deal with Buckalew.
MATTHEW REYES
9/24/2025
Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
MONTGOMERY, TX
Barry M|2025 Chevrolet Blazer
Confirmed Sales Customer
9/24/2025
Best experience ever.
HOUSE DEAL
9/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SHENANDOAH, TX
Stephanie R|2020 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
The dealership quickly handled our service needs and got us back on the road in a timely manner. Jeff Dial in service is top notch, an excellent communicator and a joy to work with.
9/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SPRING, TX
Tommy R|2025 Chevrolet Traverse
Confirmed Service Customer
9/28/2025
The service tech Brad was very professional and the service was done in a timely manner. Will be back next time when service is due.
9/29/2025
Hi, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Keating Chevrolet
MONTGOMERY, TX
Randall A|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/29/2025
Colby Land is a great salesperson. Very informative. If he didn’t know he found out for us. No pressure and very effective. We will do more business with Colby . Jason stayed in touch also.
COLBY LAND
9/30/2025
Colby will be thrilled to hear your praise! Providing informative, pressure-free guidance and staying in touch is exactly how we aim to build lasting relationships. We’re glad you’ll be doing more business with him and Jason!
CONROE, TX
Millard M|2024 Chevrolet Suburban 1500
Confirmed Service Customer
9/29/2025
The service was excellent
9/30/2025
We’re delighted to know your service was excellent—thank you for trusting us with your vehicle. We look forward to welcoming you again on your next visit!
CONROE, TX
Veronica I|2025 Chevrolet Trax
Confirmed Service Customer
9/29/2025
Entering went smooth, just had to wait longer then expected
9/30/2025
We’re glad to hear the entry process went smoothly, though we’re sorry the wait was longer than expected. We’ll keep working to make sure your next visit is not only smooth but timely too!
CONROE, TX
Zeb P|2017 Chevrolet Tahoe
Confirmed Service Customer
10/6/2025
Autumn made the whole experience very easy and convenient
10/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Keating Chevrolet
MONTGOMERY, TX
Ashley M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/6/2025
Mo was great
10/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Keating Chevrolet
Baton Rouge, LA
Adrian C|2024 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Good experience
10/7/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
Conroe, TX
Michael E|2015 Chevrolet Corvette
Confirmed Service Customer
10/6/2025
Charged for eight quartzs of oil. Car requires 7 with filter. No adjustment and still no reply.
10/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MAGNOLIA, TX
Gregg C|2021 Chevrolet Tahoe
Confirmed Service Customer
10/6/2025
Oil change and tire rotation
10/7/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
MONTGOMERY, TX
Mitchell M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Dropped the car off at 8 am went tonpicknit up at 1 and it still was not done. It doesn't take 5 to 6 hours for a simple oil change and tire rotation. It shouldn't matter if I wait for the vechile or not it should have been done long before that. Infact no one was working on the car when we got there at 1pm and I had to wait another hour for it to get serviced. Really not happy w the experience.
10/9/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Richmond, TX
Roy L|2024 Chevrolet Trax
Confirmed Service Customer
10/8/2025
Autumn handled my service and did an amazing job. She was very diligent about keeping me informed every step of the way and I could not have been more satisfied.
10/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
CLEVELAND, TX
Gregorio T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Nice services
10/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
Conroe, TX
Roy S|2024 Chevrolet Colorado
Confirmed Service Customer
10/8/2025
Jeff Dial was extremely easy to work with and very responsive
10/9/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
WILLIS, TX
Marc C|2022 Chevrolet Blazer
Confirmed Service Customer
9/25/2025
Always attentive to my concerns. Quick to resolve the issue that presents at the time I bring the car to them.
9/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LIVINGSTON, TX
Ron G|2025 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
Friendly professional service
9/27/2025
Thank you! We’re glad your experience was both friendly and professional, and we look forward to seeing you again soon.
WILLIS, TX
John B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/26/2025
Not a full charge on the EV, was given to me at 55% the BS beating add ons…APEX is garbage but have a lil back for the dealership brand. Plus I was told about features that my new car didn’t come with. Just a mix up I’m sure, but still
JOSHUA DOWNS
9/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONROE, TX
Amy T|2026 Chevrolet Colorado
Confirmed Sales Customer
9/29/2025
Billy was the most amazing salesman EVER..... it made it a painless transaction, and I would do it over and over again if he was my salesman. Berst customer service around!!!!!
WILLIAM COMSTOCK
9/30/2025
Billy will be thrilled to hear your praise! Making a painless, enjoyable purchase is exactly what we strive for, and knowing you’d do it all over again is the best compliment we could ask for.
LUFKIN, TX
David W|2024 Chevrolet Colorado
Confirmed Service Customer
10/6/2025
Just a regular oil change and tire rotation. The service technicians video is a nice feature!
10/7/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SPRING, TX
Patricia M|2023 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Friendly folks. Service was fast and completed on time as promised.
10/9/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
MONTGOMERY, TX
Jerry H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
A SHORT EXP
10/9/2025
Thank you so much for choosing Keating Chevrolet. We truly appreciate your support and look forward to assisting you next time!
WILLIS, TX
Thomas W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/8/2025
great staff and great service
10/9/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
MONTGOMERY, TX
Brenda C|2022 Chevrolet Spark
Confirmed Service Customer
10/8/2025
Autumn did a great job of keeping me informed as work progressed on my vehicle. I was sent a clear video of the underside of my vehicle with explanations as to service needed.
10/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
WILLIS, TX
Simon B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Had a wonderful experience, Moe was very informative and helpful.
10/9/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CONROE, TX
Adrian D|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/8/2025
I love going to Chevy and receive such a pleasure service.
10/9/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Keating Chevrolet and we hope to see you again soon!
Willis, TX
Raul R|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/9/2025
Good people
10/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Conroe, TX
Charles W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/9/2025
Went in for an oil change. Quick service. Throughout the entire process I was kept advised as to what was being done.
10/11/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
Terry W|2025 Chevrolet Trax
Confirmed Service Customer
10/9/2025
autumn Hodge was wonderful. Every one was very helpful
10/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MONTGOMERY, TX
Michael B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
Was greeted with a smile and bottled water, my choice of cold / room temp. Oil change and alignment. After Moe explained the service and readings. Later helped me set for phone up to pay using my GM points. Went the extra mile. Would give him 5.1 for the extra time and effort.
10/11/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONROE, TX
Todd S|2020 Chevrolet Blazer
Confirmed Service Customer
10/9/2025
Service was fine, basically multi pt wasn't done, specifically asked for fluid check. Report wasn't given until I questioned it and then it wasn't complete as if it wasn't done. Paint was chipped while it was there. Was supposed to done today but now it's going to be next week. Vehicle was dirty, when it was returned to me. Keating Honda always washes it before they bring it back to me..
10/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WILLIS, TX
Mark S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/10/2025
Only negative I have is with an appointment I expected to get prompt service and turnaround. The appointment only means you can check in. The service experience was great other than the timing.
10/11/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
Magnolia, TX
Joellen S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/10/2025
Everybody was very professional and helpful
KARAMOKOBA HAIDARA
10/11/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon!
CYPRESS, TX
Leslie H|2021 Chevrolet Camaro
Confirmed Service Customer
10/10/2025
I took my daughter’s car in at 8 am and was told would be about 4 hours. I was waiting on it. Then I was told they didn’t have all the break pads in stock. I left the car over night and told autumn I needed the car by 1:00. Then she said closer to 2:30. I got to Keating about 1:40 and sat there until 3. She said the service guy was working on another a car that was waiting. Seriously. If I was told it would take two days to get the break pads done I could have arranged a different car for me. I’m not sure I will be back!!!!
10/11/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MONTGOMERY, TX
Cody Earl M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/11/2025
Dylan was fantastic he was quick and helped me find the truck I wanted and worked with me on the price and my trade.
DYLAN FREEBOLD
10/12/2025
Dylan will be thrilled to hear your praise! Helping you find the perfect truck and working with you on price and trade-in is exactly what we aim for. Thank you for trusting us with your purchase, and we hope every mile in your new truck is smooth and enjoyable—you make our work so rewarding!
THE WOODLANDS, TX
Jimmy S|2025 Chevrolet Colorado
Confirmed Sales Customer
10/13/2025
The sales rep, Colby Land, was knowledgeable, engaging, courteous, and helpful.
COLBY LAND
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SPRING, TX
Kevin J|2025 Chevrolet Corvette Z06
Confirmed Service Customer
10/13/2025
Thought job, it took 2 hours but I was a drive in, no appointment. Everyone seemed competent and friendly
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Luis M|2026 Chevrolet Colorado
Confirmed Sales Customer
10/14/2025
Julian was funny and did
JULIAN GONZALEZ
10/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Terry L|2024 Chevrolet Corvette
Confirmed Service Customer
10/14/2025
It was one of the best experiences I've had. Even though I bought my Corvette out of state because it's the only place I could find it I wasn't treated any differently than if I would have bought it from Keating. My service writer was top notch. Highly recommend.
10/15/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thanks again for taking the time to leave us this information about your recent visit. Take care!
SPRING, TX
Branwen S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/10/2025
Service was fairly quick for as busy as they were.
10/11/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Keating Chevrolet and we hope to see you again soon!
MONTGOMERY, TX
Manuel A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/10/2025
Very professional and efficient team
10/11/2025
Hi, thank you for taking the time to leave a review for us at Keating Chevrolet! We're looking forward to your next visit!
MONTGOMERY, TX
Kevin C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/13/2025
Fast, friendly and efficient - great experience!
MICHAEL CRUSE
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Edwis S|2026 Chevrolet Colorado
Confirmed Sales Customer
10/13/2025
Great salesman. Didn’t waste my time
MICHAEL CRUSE
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HUNTSVILLE, TX
Robert B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/13/2025
The service team were great, and service was performed in a timely manner. Brad was very helpful and made sure I was in and out quickly.
10/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
Michael N|2024 Chevrolet Trax
Confirmed Service Customer
10/14/2025
Brad is GREAT!.... Very informative and made sure everything, including the price was correct!
10/15/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
James M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/14/2025
Can you leave a zero? My truck was in service for 16 days for what should have been simple repairs . I took my truck in for 'check engine' and bad idler pulley bearing. I was told that the codes were relatively minor but possibly covered under warranty (I have an extended warranty through Chevy and an aftermarket warranty). My daily texts get the basically the same response - we are checking on the warranty, I'll get back with you - never happened or it was a canned answer generated by AI. Even though I am not hearing from the service department, I do get nearly daily texts and even calls - let us buy your truck. Which are not only old but extremely irritating. It seems that Keating cares more about making a quick sale than making a customer happy with a good service department. In addition, I am having to rent a car at $50 per day and I have a $500 rental bill. I have left a message on their online messaging system for the service manager to contact me and all that got me was another salesperson. I left a v-msg for the service manage and I never heard back from anyone. It is apparent that this is not the same dealership as Buckalew Chevy once was. This is not how you run a self-proclaimed excellent dealership.
10/17/2025
Our team has acknowledged this review.
SPRING, TX
Donzell H|2020 Chevrolet Equinox
Confirmed Service Customer
10/14/2025
Although I had to return to the shop for another issue altogether, my experience was still a very professional and a very personal one. Professional because Jeff D. took my concerns very serious and he listened. Personal because he took the time to listen to the videos of the sounds my vehicle was making. All three videos. That seems like he has had some other experiences with customer situations similar to mine.
10/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONROE, TX
Charles P|2020 Chevrolet Traverse
Confirmed Service Customer
10/15/2025
Quick and friendly
10/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
Robert T|2022 Chevrolet Trax
Confirmed Service Customer
10/15/2025
It was fast and courteous
10/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
POINT BLANK, TX
Bret B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
Service department was great!
10/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Linda S|2025 Chevrolet Tahoe
Confirmed Service Customer
10/16/2025
Jeff did a good job within the time he told me.
10/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONROE, TX
Kevin D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/16/2025
It was very easy and to the point. Autumn was kind, attentive and helpful. I would definitely come back for future vehicle services.
10/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Springtime, TX
Jim . S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/16/2025
Service was fast and Brad the service attendant was very courteous and efficient.
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WILLIS, TX
Cody Y|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/16/2025
Quick and easy appointment setup through the chevy app. Jeff was great
10/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
Crystal N|2025 Chevrolet Trax
Confirmed Service Customer
10/17/2025
Everyone was very helpful and super fast!! Excellent Service!!!!
10/18/2025
We’re thrilled to hear our team provided fast, helpful service! It’s always our goal to make your experience smooth and stress-free. Thank you for the kind words—we look forward to welcoming you back soon for another excellent visit!
MONTGOMERY, TX
Jim Z|2024 Chevrolet Corvette
Confirmed Service Customer
10/17/2025
Service department personnel are very friendly and helpful.
10/18/2025
Thank you for your kind words! Our service team loves making every interaction friendly and helpful. We look forward to seeing you again soon!
WILLIS, TX
Jodie T|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/17/2025
This is the second vehicle purchased from Keating Chevrolet, and both buying experiences were great. The whole purchasing process was exceptional, from the initial initial contact with Cody and ending with Amy in finance.
COLBY LAND
10/18/2025
Cody and Amy will be thrilled to hear your praise! Making the car buying process exceptional from start to finish is our goal, and we’re so glad both of your purchases reflected that. Please don’t hesitate to reach out if there’s anything additional we can do for you.
FRIENDSWOOD, TX
Linda B|2018 Chevrolet Equinox
Confirmed Service Customer
10/18/2025
Autumn Hodges took excellent care of me!
10/19/2025
Autumn will be so happy to hear your praise! She takes real pride in her care and attention, and your kind words are the perfect reward. We can’t wait for your next visit to feel just as exceptional.
HUNTSVILLE, TX
Kirk C|2025 Chevrolet Traverse
Confirmed Sales Customer
10/19/2025
NA
TRAVIS REED
10/20/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CONROE, TX
Robert L|2023 Chevrolet Malibu
Confirmed Service Customer
10/20/2025
Service personnel were helpful and professional.
10/21/2025
We’re so glad to hear our service personnel were both helpful and professional. Our team works hard to deliver that level of care every day—it’s great to know it shows! We look forward to serving you again with the same dedication and friendly spirit.
THE WOODLANDS, TX
Janet C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/20/2025
Will to listen! Polite, courteous… understanding…. Thank you!!
10/21/2025
Thank you for the kind words! We’re delighted our team’s politeness, courtesy, and understanding made a positive impression. We’ll keep up that level of care every time you stop by!
PORTER, TX
Marcus S|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/20/2025
Tire pressures were not set to manufacturers specifications. I had to back the vehicle our of the service bay myself.
10/21/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONROE, TX
Brazos J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/21/2025
The most seamless and painless process I’ve ever gone through when purchasing a vehicle!! They listen to what you want and they just make it work
JOHN DUPLICHAN
10/23/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Brazos! We are always more than happy to assist you if anything else comes up. Take care!
CONROE, TX
Jared O|2026 Chevrolet Suburban
Confirmed Sales Customer
10/16/2025
We were upset that we were told we could not stack a military and Costco discount to our recent car purchase. When talking to other customers around the dealership, they mentioned they were able to stack them when working with other salesmen. We were not given an oil change as well so that was upsetting even when asking about it. I would assume at least a couple would be included if not, at least the very first one minimum. The particular sales man we had also tends to over text us still and spam us that way. It is a bit annoying. Please tell him to stop. Thank you.
JULIAN GONZALEZ
10/17/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONROE, TX
Mark B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/18/2025
All good except the cost to change the oil. I thought it was too expensive
10/19/2025
We appreciate your honest feedback about the oil change cost and are glad the rest of your experience went smoothly — your input helps us improve, so each visit feels even better than the last.
CONROE, TX
Lindy C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/19/2025
Jeff and all the Service Advisors are excellent. In the four times I've bought my 24 Silverado in for service. It has been done quickly and efficiently. At the same time I've done some of the maintenance myself. Such a replacement of the engine air filter with the better AC/Delco and the ac filter. Since I don't believe any filter should go more than 15K miles between changes. All in all I definitely recommend them.
10/21/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Keating Chevrolet
HUNTSVILLE, TX
Mark H|2025 Chevrolet Traverse
Confirmed Service Customer
10/20/2025
Everything went well
10/21/2025
Thank you for sharing that everything went well! Simple, positive feedback like yours means a lot to our team. We’ll be here to make sure your next visit is just as smooth and satisfying!
MONTGOMERY, TX
Brandon S|2024 Chevrolet Trax
Confirmed Service Customer
10/21/2025
great customer service
10/22/2025
Hi, your wonderful feedback and rating mean a lot to us.Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CONROE, TX
Charles M|2025 Chevrolet Tahoe
Confirmed Service Customer
10/22/2025
Came in for an oil change. Didn’t have an appointment and pulled up into the express lane. Brad was very welcoming and communicative.
10/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CONROE, TX
Erik A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
Overall it was good on the buying experience. When you moved my bed cover over from the old truck to the new one they broke multiple pieces on the bed cover. I was also not guven the paperwork for my plates. I did get with Juan and he emailed the paperwork
JUAN CERDA
10/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONROE, TX
Eric Y|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/22/2025
Very professional and dedicated to customer service and support.
10/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Eric S|2023 GMC Yukon XL 1500
Confirmed Service Customer
10/22/2025
I wish more of your dealerships could diagnose at the appropriate appointment schedule, otherwise why make an appointment if the diagnosis is going to take 4 days and me being without a vehicle
10/23/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SPRING, TX
Larry H|2015 Chevrolet Corvette
Confirmed Service Customer
10/22/2025
great service
10/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MONTGOMERY, TX
Jacob B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/23/2025
John D. was great at showing me exactly what I wanted to see and getting the keys in my hands in a timely manner
JOHN DUPLICHAN
10/24/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WILLIS, TX
Arthur B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
Done in timely manner and great customer service
10/25/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Keating Chevrolet and we hope to see you again soon!
MONTGOMERY, TX
Sharon G|2011 Chevrolet Equinox
Confirmed Service Customer
10/24/2025
Except for the "gentleman" who went through the bay with an "X" above it to get in front of the truck just inside the bay in front of me for my scheduled oil change, my experience was excellent. Thank you!
10/25/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CONROE, TX
Edward M|2025 Chevrolet Equinox
Confirmed Service Customer
10/24/2025
No emphasis on service
10/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MONTGOMERY, TX
Jonathan F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
From the moment I walked in, Autumn made me feel welcomed. She walked me through the whole process with ease. From drop off to pick up I was kept in constant contact with Autumn on how service was going. They even had my truck done earlier than expected. Autumn and her team are the best in my opinion.
10/25/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CONROE, TX
Amanda F|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/22/2025
Fast and friendly
STEPHEN MCMURREY
10/23/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
Jordan G|2025 Chevrolet Trax
Confirmed Service Customer
10/22/2025
1. Nobody ever called to tell me my registration sticker came in 2. It took over 3 weeks to get a chip in the windshield repaired 3. Nobody could answer questions about the repair process 4. Worst of all, nobody seems to know how to return a phone call. I had to call SEVERAL times to get someone to call back. Only when I attempted to contact the GM did something get done.
10/23/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CONROE, TX
Justice G|2025 Chevrolet Colorado
Confirmed Service Customer
10/23/2025
They got me in and out quick on a Saturday morning.
10/24/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
CONROE, TX
Jeff H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/24/2025
Autumn was excellent. She called me every day with updates and got me all fixed up quickly. Thanks again!
10/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
MONTGOMERY, TX
Natalie B|2023 Chevrolet Tahoe
Confirmed Service Customer
10/25/2025
Everyone is very nice and very professional.
10/26/2025
Hi, we are so happy to read such a great review about Keating Chevrolet! We look forward to your next visit! Take care!
TOMBALL, TX
Anthony A|2024 Chevrolet Equinox
Confirmed Service Customer
10/28/2025
The oil change and tire rotation was fine., therefore, the three stars. What I am disappointed in is the level of trying to upsell me "services" on a car that has just over 30,000 miles on. Specifically, injector cleaning (don't you know gasoline is a good solvent and keep injectors clean?), a coolant change as that's lifetime coolant and contains corrosion inhibitors, and other additives that extend it's life greatly? Plus, a brake fluid change so early....actually, a good time to change brake fluid (a flush) is usually at pad relining time. I'm an engineer and have restored classic cars in my younger days so I understand these machines and their needs. Another thing (that really perturbed me) is that someone emptied my glove box to check the cabin filter which I had changed recently and just shoved all the contents back into the glove box with no concern order or for my glasses which were out of the protective case. Just plain ignorant. This place sure has changed since Buckalew owned it. I'll be taking my future business elsewhere going forward.
10/29/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONROE, TX
Charles S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/24/2025
First time visiting this dealership. My salesperson, Hunter, was exceptional. Listened to my needs and wants in a vehicle and worked diligently to meet those. From start to finish my experience was fantastic.
HUNTER SORRELL
10/25/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
CONROE, TX
Richard J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/24/2025
Autumn took care of my vehicles needs to my satisfaction.
10/25/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon!
HUNTSVILLE, TX
Larry G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/27/2025
no hassle , i was given what i wanted on my truck , the truck that had the equipment i wanted was there .so i bought the truck . the sales person was very helpful
LARRICK FRENCH
10/28/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SPRING, TX
Stephen D|2024 Chevrolet Corvette
Confirmed Service Customer
10/27/2025
Ken Myer is the main reason I go to Keating. Professional and knowledgeable. A pleasure to deal with for a special car like my Corvette.
10/28/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
MONTGOMERY, TX
Billy H|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/28/2025
Good communication and complete on time.
10/29/2025
Hi, we really appreciate your positive review! We're looking forward to your next visit with us!
Willis, TX
Nathan R|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/29/2025
Excellent service. Very accommodating. Honest deal, good people. Better trade value than other dealers in the area without disclosing. Plan to run all future purchases through this dealer.
ADRIAN RAMIREZ
10/29/2025
We truly appreciate your thoughtful feedback and your confidence in our dealership! It’s wonderful to hear that you found our team accommodating, honest, and fair. Knowing you plan to handle all future purchases with us makes our day—we’ll be ready to make each experience even better than the last.
PINEHURST, TX
Gregory L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/29/2025
Moe was great!
10/29/2025
We’re delighted that Moe made your visit such a great one! He’ll be thrilled to hear your kind words. Here’s to more visits filled with the same friendly care and excellent service that keep you coming back.
MONTGOMERY, TX
William M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
Appreciate the repair team stopping to allow my insurance company time to catch up with the work to be done.
10/29/2025
Thank you for noticing our team’s attention to detail! We’re glad they paused to allow your insurance company the time needed—it’s all part of ensuring your repairs are handled properly. We look forward to providing the same careful and thoughtful service on future visits.
Willis, TX
Rigoberto M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/29/2025
Was great honestly,the agent that help me
10/29/2025
Thank you for letting us know your visit went great! We’re delighted the agent assisting you made a positive impression, and we’ll be ready to deliver the same attentive service on your next visit.
CONROE, TX
Mark W|2024 Chevrolet Corvette
Confirmed Service Customer
10/30/2025
Got both my cars taken care of the same day. The best part was checking out my car for things that needed to be addressed.
10/31/2025
Thank you for trusting us with both of your cars! We’re thrilled that our same-day service and thorough inspection gave you peace of mind. We love keeping your vehicles in top shape, and we look forward to helping you stay on the road smoothly—wishing you a fantastic day!
CONROE, TX
Joshua B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/31/2025
Jeff was amazing! Very attentive and personable. I will definitely be coming back
11/1/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
ARLINGTON, TX
Cheryll E|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/31/2025
Fast and friendly service
11/1/2025
Hi, thank you for taking the time to leave a review for us at Keating Chevrolet! We're looking forward to your next visit!
WILLIS, TX
Steven B|2021 Chevrolet Camaro
Confirmed Service Customer
10/31/2025
The service team was very helpful, eager to help. Autumn helped get my car scheduled with repairs. Autumn was knowledgeable and courteous about the issue and my needs. Thank you.
11/1/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CONROE, TX
Bettie H|2018 Chevrolet Tahoe
Confirmed Service Customer
11/2/2025
I AM VERY PLEASED WITH KEATING CHEVROLET IN CONROE. WHILE I WAS AT KEATING FOR MY OIL CHANGE APPOINTMENT I WAS TOLD THAT MY BRAKE PADS WERE THIN AND NEEDED TO BE REPLACED SOON. I ASKED MY SERVICE ADVISOR IF I COULD GET THAT WORK DONE WHILE I WAS ALREADY THERE. HE SAID YES, THEY COULD DO IT EVEN THOUGH THEY WERE EXTREMELY BUSY IN THE REPAIR SHOP. THE WAIT WAS REALLY WORTH IT.
11/3/2025
Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
MONTGOMERY, TX
Linda S|2019 Buick Envision
Confirmed Service Customer
11/2/2025
Great
11/3/2025
Hi, thank you so much for your high rating. Please let us know if there is anything else we can do for you; we are more than happy to help!
MONTGOMERY, TX
Juana D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/2/2025
Very professional
11/3/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SPRING, TX
Martin Y|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
The service advisor Jeff Dial stays on top of everything he definitely keeps you updated on everything that is going on with your vehicle.
10/29/2025
We really appreciate your recognition of Jeff’s attentiveness! Keeping our guests informed and at ease throughout the process is something he takes great pride in. We’ll make sure he knows his efforts made a difference—and we look forward to your next visit with confidence and care at every step.
CONROE, TX
Lazaro B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/29/2025
Billy and Mike were very helpful
MICHAEL CRUSE
10/29/2025
Thank you for sharing your kind words! Billy and Mike will be thrilled to hear they were helpful during your visit. We look forward to providing the same attentive, friendly service every time you come back.
GROVES, TX
Avery H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/29/2025
John D. was superb, efficient, and very detail oriented. Highly recommend him for any and everyone!
JOHN DUPLICHAN
10/29/2025
Thank you for the glowing review! John will be thrilled to know his detailed and efficient work stood out to you. We’re lucky to have him on our team, and we look forward to showing you that same level of excellence every time you visit!
CONROE, TX
Lauren F|2025 Chevrolet Tahoe
Confirmed Service Customer
10/29/2025
Brenda was amazing! She made sure my exp
10/29/2025
We’re so glad Brenda made your experience such a positive one! Her attention and care truly reflect what our team strives for with every guest. We can’t wait to have you back for another visit where everything runs just as smoothly and warmly.
Conroe, TX
Danny P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/30/2025
It was good except, I am supposed to have a number of free oil changes but I was charged for this one. I am checking my paperwork.
10/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MONTGOMERY, TX
Michael S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/31/2025
Moe took excellent care of me, cordial , knowledgeable young man
11/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
CONROE, TX
Gregg C|2021 Chevrolet Tahoe
Confirmed Service Customer
10/31/2025
Great job of completing warranty work.
11/1/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MONTGOMERY, TX
Anthony M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Technician was very professional and helpful.
11/3/2025
We’re thrilled your technician provided professional and helpful service! That kind of care is what we aim for every day, and we’ll continue delivering it for all your service needs.
CONROE, TX
The W|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/3/2025
Excellent service
DYLAN FREEBOLD
11/3/2025
We’re thrilled to hear you received excellent service! Providing attentive, reliable care is what we aim for every day, and we look forward to delivering that same level of excellence on your next visit.
THE WOODLANDS, TX
Joy R|2023 Chevrolet Tahoe
Confirmed Service Customer
11/3/2025
Super staff, and great space to work while I waited for my car.
11/3/2025
We’re glad you enjoyed our staff and the comfortable space while waiting! Creating a welcoming environment and providing attentive service is exactly what we aim for, and we’ll continue to make every visit a pleasant one.
SPRING, TX
Kelly J|2024 Chevrolet Tahoe
Confirmed Service Customer
11/3/2025
Great!! Pulled up to get my oil change and tire rotation with no appointment. I was in and out in just over an hour. Service Department was awesome!
11/4/2025
We’re thrilled you were in and out so quickly for your oil change and tire rotation! Our service department will be happy to hear your feedback, and we’ll continue making every visit fast and efficient.
WILLIS, TX
Jade M|2021 Chevrolet Suburban
Confirmed Service Customer
11/4/2025
Excellent service and staff.
11/4/2025
Thank you for recognizing our excellent service and staff! We believe great care starts with great people — and it’s their dedication that turns every visit into a reminder of why you chose us in the first place.
MAGNOLIA, TX
Wayne H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/5/2025
Larrick is the best
LARRICK FRENCH
11/5/2025
We’re thrilled to hear that Larrick made such a strong impression! Team members like him make every visit smooth, reliable, and personable. We’ll be sure to keep delivering that same great service every time you stop by!
SPRING, TX
Alicia G|2024 Chevrolet Suburban 1500
Confirmed Service Customer
11/5/2025
Brad was excellent. Very helpful and resourceful. Will be back
11/5/2025
Thank you for recognizing Brad! We’re glad he could be helpful and resourceful, making your visit a positive one. We’ll be ready to provide the same attentive service whenever you return!
MONTGOMERY, TX
Trace W|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/5/2025
M. Cruse was excellent and worked with me in every way possible.
MICHAEL CRUSE
11/5/2025
Thank you for recognizing Michael's commitment to going above and beyond! We’re glad the experience was smooth and supportive from start to finish. We’ll be here anytime you need us—always ready to make your next visit just as excellent!
LIVINGSTON, TX
Joel M|2025 Chevrolet Corvette
Confirmed Service Customer
11/5/2025
Jeff in service did great
11/5/2025
We’re thrilled to hear Jeff did such a great job! His dedication and attention to detail make all the difference, and we’re happy he delivered the kind of service you can count on. We’ll be ready to keep that same energy rolling the next time you stop in!
CONROE, TX
Kevin M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/5/2025
Fast and easy
JASON GASSMANN
11/5/2025
Fast and easy—that’s music to our ears! We love hearing that your experience checked both boxes. We’ll be ready to keep things just as smooth and efficient for your next visit!
CONROE, TX
Elizabeth S|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/5/2025
Have your service representatives actually explain that the diagnostic charge is per item instead of tacking it on after asking "is there anything else you want to address on your car"
11/5/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SPRING, TX
Christine C|2019 Chevrolet Camaro
Confirmed Service Customer
11/6/2025
I made an appointment on line thru the virtual assistant for an oil change. when I got there, there was no appointment. However, I was directed over to Brad at the express service. He was friendly and apologized for the appointment not showing up. He said he would take care of the oil change and within 30 minutes I was out the door. He was great.
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
THE WOODLANDS, TX
Jordyn S|2025 Chevrolet Trax
Confirmed Service Customer
11/6/2025
This was my first time at the dealership so I was a little lost. I sat in what I thought was the oil line, but I figured out it was not. I thought the workers standing in front of this old car would come up and help me, but after waiting 3-4 minutes and exchanging several looks at one another, no one did. I went up and asked, and they kindly told me to go to the far left lane, so I did. When I got there, they signed me in and asked if I had ever been there before. I misplaced my ID, and when I looked for it, the maintenance man kept telling me that someone wanted him to go on a test drive for a trade-in with a Hellcat, and he didn't know where his other coworker was. It felt like he was rushing me cause he would've rather been riding in the Hellcat than helping me. I don't blame him, but it was just odd. He told me where I could wait inside, and so I did. Once I was ready to check out, the ladies at the cashier's desk were super nice and sweet. Overall, not a bad experience. I just felt like they didn't care about me as much since I am a younger female.
11/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Spring, TX
William K|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Service dept was outstanding especially Autumn
11/8/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SPRING, TX
Ann H|2026 Chevrolet Suburban
Confirmed Sales Customer
11/4/2025
Very friendly, very easy interactions with all involved.
LEROY ELKINS
11/4/2025
We’re glad your interactions with our team were so friendly and easy! Simple, smooth experiences are what we strive for — where every visit feels effortless and genuinely enjoyable.
NEW WAVERLY, TX
Michael H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/5/2025
Autumn did an awesome job
11/5/2025
We’re thrilled Autumn made such a positive impression! She’ll be delighted to hear your kind words. We look forward to providing the same excellent and friendly service on every future visit!
WILLIS, TX
Patricia M|2023 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
The employees at Keating are kind and helpful. Mo in service answers all my questions and keeps me informed.
11/5/2025
It’s great to hear Mo and the Keating Chevrolet team made your service experience positive! Being kind, helpful, and communicative is exactly what we aim for, and we’ll keep ensuring you feel informed and cared for every time.
MONTGOMERY, TX
Jennifer J|2026 Chevrolet Suburban
Confirmed Sales Customer
11/5/2025
Larrick and
LARRICK FRENCH
11/5/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
RICHMOND, TX
Patsy D|2022 Chevrolet Trax
Confirmed Service Customer
11/6/2025
My service man Mo was so helpful and the department got me in and out very fast
11/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HOUSTON, TX
Victor J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/7/2025
Drove 4 hours, and it was what I expected excellent service, through out thr whole team and Colby was a awesome salesperson.
COLBY LAND
11/8/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
INGLESIDE, TX
Jimmie J|2023 Chevrolet Traverse
Confirmed Service Customer
11/7/2025
Always taken good care of my vehicle.
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CLEVELAND, TX
Tom H|2018 Chevrolet Corvette
Confirmed Service Customer
11/7/2025
I ordered a part from service and it was scheduled for delivery the next day. My service tech (Mo) told me to come in for install 'anytime' after 1pm and they would install. As per suggested I came in the following day at 1pm - they took me right in and the part was installed in less than an hour. I was very pleased until I received the bill. At $215 labor for less than an hour I thought was excessive.
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Montgomery, TX
Catarino B|2025 Chevrolet Trax
Confirmed Service Customer
11/7/2025
Employee was very helpful. He let me know about needing to replace a filter and got it taken care of. He also checked how long it would be till car was finished. When car took longer than expected gave me a small discount. I will recommend this service department to friends and family.
11/8/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CONROE, TX
Sarah K|2026 Chevrolet Traverse
Confirmed Sales Customer
11/7/2025
As always, Stephen McMurrey was great to work with!!
STEPHEN MCMURREY
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
TOMBALL, TX
Christopher P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
Everyone was prompt and professional
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Montgomery, TX
Janet S|2025 Chevrolet Blazer
Confirmed Service Customer
11/7/2025
All employees were very courteous and professional.
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NAVASOTA, TX
Cesar G|2017 Chevrolet Tahoe
Confirmed Service Customer
11/7/2025
Very attentive and communicator! I enjoyed my experience from the start!
11/8/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONROE, TX
Christopher S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/10/2025
Jeff was super helpful with my issues and took care of everything for me. Above and beyond when he didn’t have to.
11/11/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WILLIS, TX
Karen W|2023 Chevrolet Blazer
Confirmed Service Customer
11/10/2025
It was a laid back good experience.Everyone made us feel like Family!👍
11/11/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CONROE, TX
Charlie C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/10/2025
Scheduled my trucks 22,500 service and battery check (hard to start vehicle) 1 Mo my service advocate was excellent as usual. He never disappoints 2. Scheduled shuttle to bring me home - after 1.5 hour wait had someone come get me 3. Service was performed and faulty main battery replace - all under warranty 4. On the drive home noticed right front tire was bouncing as I drove. Called to advise Mo and he wanted me to bring it back, however, he advised the Service provided was for rotation only and not balancing of tires was provided. Very disappointing, how can you rotate tires and not check the balancing? 5. Required an appointment to Discount Tire on Monday 11-10-2025 and the problem was corrected.
11/12/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MONTGOMERY, TX
Jennifer L|2026 Chevrolet Colorado
Confirmed Sales Customer
11/7/2025
Initially came in for a vehicle repair. The service dept staff was very helpful and got started right away. While there, an assessment was done on my vehicle and I was offered a generous amount if I wished to trade it in for something new. I made my way to the sales floor where the staff was also very welcoming and attentive. They asked my preferences and showed me vehicles that checked all the boxes. The whole process was simple and, in a relatively short time, I was on my way with a great new truck.
HUNTER SORRELL
11/8/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
CONROE, TX
Denise B|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/8/2025
I just wanted to take a minute to brag on Tim in the service department — he was absolutely amazing! From the moment I arrived, he was super kind, helpful, and made the whole process stress-free. He kept me updated, explained everything clearly, and really went out of his way to make sure I was taken care of. It’s not often you find someone who genuinely cares about both the customer and the work being done, but Tim definitely does. He made what could’ve been a frustrating experience into such a pleasant one. Huge thank-you to Tim and the Keating Chevrolet team — I’ll definitely be back because of him!
11/9/2025
What a fantastic review—thank you so much! Tim will be over the moon to hear your kind words. He takes great pride in making every service experience smooth, stress-free, and personal. We’re so happy he turned your visit into such a positive one. Because of his dedication and your trust, we look forward to welcoming you back for another exceptional experience soon!
CONROE, TX
Ashlyn E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/9/2025
Dylan was amazing. He helped me with everything I needed
DYLAN FREEBOLD
11/10/2025
Dylan will be thrilled to hear your kind words! He’s all about making sure every guest gets exactly what they need, and it sounds like he hit the mark. We’re grateful for your visit and can’t wait to assist you again whenever you need us!
CONROE, TX
Kayla G|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/9/2025
Moe was great!! He answered all my questions and concerns, kept me up to date on the progress, and got a good resolution within a reasonable amount of time.
11/10/2025
Moe will be so happy to know his care and communication made your experience a positive one! Keeping you informed and resolving things efficiently is what great service is all about. We look forward to being your go-to team whenever you need us again!
CONROE, TX
Steven H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/9/2025
Everyone was friendly and professional
11/10/2025
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
NEW CANEY, TX
Tammara M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/11/2025
I worked with Larrick for over a month on finding the right car for me. He was patient and found exactly what I wanted. Took less than an hour to complete the sale and drive off. I am very satisfied.
LARRICK FRENCH
11/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CONROE, TX
Paul V|2021 Chevrolet Corvette
Confirmed Service Customer
11/10/2025
Everyone was very courteous and professional. Address my needs and concerns in a timely manner.
11/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Jon G|2026 Chevrolet Corvette
Confirmed Sales Customer
11/12/2025
Efficient and professional
EZEQUIEL CASTRO
11/13/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SPRING, TX
Eugene C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/13/2025
I already did a survey after getting a phone call about a survey going to be sent to me, and I get another request via my email this morning. The service was great but please clean up the requests for surveys. People get tired of survey requests. One from Keating is enough.
11/14/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CYPRESS, TX
Greg S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/13/2025
Completed timely
11/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
James M|2026 Chevrolet Traverse
Confirmed Sales Customer
11/14/2025
Juan and Ezequiel helped us buy our Traverse, which we are in love with. They were extremely informative and helpful. They took time and helped us get the car we really wanted. However, we were not impressed with the finance department. We felt completely railroaded into buying the Apex and the windshield maintenance which we did not want. Then, after we signed the papers, we found out there were different levels of the Apex thing we could have chosen, which would have saved us quite a bit of money. However, that option was not ever offered. I brought that up to Darrin, but did not get a response. He automatically had added the top level to our amount. We did not appreciate that at all. I do stress, however, that we were extremely impressed with Juan and Ezequiel.
JUAN CERDA
11/15/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
HUNTSVILLE, TX
Wendy K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/14/2025
James was wonderful and easy to work with throughout the process. He answered all our questions and took time to help us set up the new vehicle
JAMES CRIMM
11/15/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet. We do hope we can be of assistance in the future. Take care!
LUFKIN, TX
Marvin S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/15/2025
Brad is outstanding. Great at taking care of customers
11/16/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
CONROE, TX
Jorge M|2026 Chevrolet Colorado
Confirmed Sales Customer
11/11/2025
I went in with my current daily, looking to possibly trade up. Colby helped me find what fit me best and made it happen!
COLBY LAND
11/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HOUSTON, TX
Carlos B|2020 Chevrolet Suburban
Confirmed Service Customer
11/12/2025
My 2020 Suburban took 10 days to complete routine 100,000 mile maintenance. There were no special orders or anything that prevented a timely completion. Unacceptable! I gave my feedback to the service manager. She understood. Keating Chevrolet in understaffed. A loaner car could have been offered if the work was going to take this long. This is my second experience with an untimely maintenance visit. I will take my Chevy somewhere else in the future. ...
11/14/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CONROE, TX
Robert D|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/13/2025
From the moment I arrived until leaving we were treated professionally and friendly!
11/14/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Axle, TX
Lynn V|2024 Chevrolet Equinox
Confirmed Service Customer
11/13/2025
ADVISOR WAS VERY HELPFUL AND VERY KNOWLEDGABLE.
11/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Tommy F|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/13/2025
Autumn was great
11/14/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Montgomery, TX
Raul R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
11/16/2025
Great people really professional
11/17/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Conroe, TX
Eric V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/17/2025
Very helpful and friendly, great service
11/18/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SPRING, TX
Tyrel S|2019 Chevrolet Suburban
Confirmed Service Customer
11/17/2025
Jeff did a great job of helping us out and helping where he could. Glad we had him to deal with
11/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONROE, TX
Larry B|2023 Chevrolet Traverse
Confirmed Service Customer
11/15/2025
Their quick lube service is excellent. Fast, efficient and friendly.
11/16/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
MONTGOMERY, TX
Bryce Logan E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/15/2025
Proficient in communication
11/16/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
MONTGOMERY, TX
Trevor B|2024 Chevrolet Trax
Confirmed Service Customer
11/17/2025
Moe is very helpful and kept me up to date every step of the way. Quick service friendly representatives will be back again
11/18/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CONROE, TX
Michael R|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/17/2025
Easy online scheduling. The technician kept me updated on the service progress. He also explained the results of the inspection and answered all my questions.
11/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONROE, TX
Fletcher M|2025 Chevrolet Tahoe
Confirmed Sales Customer
11/17/2025
Wonderful experience
JOHN DUPLICHAN
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LIVINGSTON, TX
Hector A|2025 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
Technician was very helpful and very knowledgeable about what my vehicle needed. Also service was very fast
11/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONROE, TX
Nathan P|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
11/18/2025
Excellent work by salesman and apparently the tech because it is running much better without other, seemingly new changes. Thank you
11/19/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon!
WILLIS, TX
Shonda E|2022 Chevrolet Blazer
Confirmed Service Customer
11/18/2025
Good service
11/19/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
WILLIS, TX
Rafael P|2023 Chevrolet Malibu
Confirmed Service Customer
11/19/2025
Mr. Jeff's attention was exceptional, good customer service oriented to serve with excellence.
11/20/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONROE, TX
Monica G|2026 Chevrolet Traverse
Confirmed Sales Customer
11/17/2025
Had a great experience working with Larrick. He helped me purchase a truck almost 5 years (his first sale at the dealership btw)! He's honest and easy to work with. The process was smooth, no pressure, and he genuinely cares about finding the right fit.
LARRICK FRENCH
11/18/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CONROE, TX
Stacy T|2023 Chevrolet Malibu
Confirmed Service Customer
11/17/2025
Excellent service. Very friendly.
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CONROE, TX
Brandi C|2022 Chevrolet Suburban
Confirmed Service Customer
11/17/2025
I worked with Brenda Floyd. She kept me updated throughout the process and set reasonable expectations. She went above and beyond to make sure my vehicle was completely repaired with any additional findings that came up prior to returning my vehicle to me. I will forever be a Keating Chevrolet customer.
11/18/2025
Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!
Bryan, TX
Rondae R|2014 GMC 2500HD Sierra
Confirmed Service Customer
11/17/2025
Good
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SPRING, TX
Joseph G|2020 Chevrolet Traverse
Confirmed Service Customer
11/17/2025
Service Advisor was excellent
11/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONROE, TX
George C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/18/2025
Ken got my truck quickly in and out of service and kept me informed about its progress. Super friendly and genuine service advisor. Go see Ken!
11/19/2025
Hi, we are so happy to read such a great review about Keating Chevrolet! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Keating Chevrolet!
MONTGOMERY, TX
Michael M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/21/2025
Your Service Department did an excellent job. Moe and his crew updated me on progress reports on my truck. Moe went to bat for me with the insurance company. He didn’t back down when agent wanted to charge me more money. I truly appreciate Moe and his crew for doing an excellent job and grateful for Moe’s auto mechanics who worked quickly to get my transmission back into my truck. I would like to thank everyone involved and I like to express my appreciation and please give your crew acknowledgment of a job well done. Thank you, Michael Molloy
11/22/2025
Your deeply appreciative and heartfelt message truly stands out—Moe and his dedicated crew embody the persistence and professionalism you described, from diligent updates to advocating on your behalf. We’re grateful for your recognition and will proudly share your thanks with the entire team.
CONROE, TX
Layne G|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/20/2025
Everyone is kind and knowledgeable. Definitely recommend.
11/21/2025
Hello, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
HUNTSVILLE, TX
Alan B|2021 Chevrolet Corvette
Confirmed Service Customer
11/20/2025
Great visit
11/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CENTERVILLE, TX
Kristine B|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/21/2025
Travis was AMAZING! I shopped around for months for my dream car. I communicated with six different dealerships, and Travis at Keating Chevrolet stood out, hands down. His communication style is professional, kind, down-to-earth, and relatable. I felt at ease asking him questions and was never pressured once. He made it easy to choose Keating as the dealership to build my dream vehicle. Every step of the buying process was easy and stress-free. Really appreciate his patience and candor. I will most definitely return to Keating for any future car purchases, as long as Travis is my salesman.
TRAVIS REED
11/22/2025
Your thoughtfully detailed and heartfelt review means the world to us. Travis will be over the moon to know his professionalism, warmth, and patience helped bring your dream car to life. We can’t wait to see you again on your next automotive adventure, especially with Travis ready to guide the way.
TOMBALL, TX
Albert A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/21/2025
Service advisor, Mrs. Brenda Floyd show was outstanding. It was an update with Mrs. Floyd calling about my truck. She’s the best.
11/22/2025
We’re grateful for your heartfelt and enthusiastic review—Brenda's outstanding service and consistent updates truly make a difference, and we’ll be sure she hears your kind words.
Manuel, TX
Tania K|2026 Chevrolet Trax
Confirmed Sales Customer
11/21/2025
It was a very smooth, enjoyable experience, my sales man was Ezekeil and he was a wonderful sales man, very knowledgeable, very professional . He gave me confidence to buy from y’all as a new customer! If i ever decide i need another car or an upgrade I will be back. I am already telling my friends to go see him! Thank you for the quality of staff you have. I am so delighted with my new vehicle, and so happy with the experience of buying a new car from Keating Chevrolet. Thank you
JUSTIN HOLLANDER
11/22/2025
Your heartfelt and detailed review means the world—Ezekeil’s professionalism, knowledge, and warm approach made your first experience with us smooth and enjoyable, and we’re thrilled you’re already sharing the word with friends. We can’t wait to welcome you back for your next vehicle!
TRINITY, TX
John R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/23/2025
Larrick was great to work with. He stayed late and worked through the deal like a true professional.
LARRICK FRENCH
11/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
KINGWOOD, TX
Ryan E|2023 Chevrolet Equinox
Confirmed Service Customer
11/26/2025
Dealer did what they were supposed to do and experience went well
11/27/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MONTGOMERY, TX
Cody N|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/27/2025
I delivered my vehicle to the dealership where I was greeted by Brenda, she did a great job of listening to my issues. We spent a good amount of time going over the problems. My truck was there with the dealership for 8 days. During that time I had to pay for a rental vehicle. I received a call from Brenda daily which was nice but it was pretty much to tell me they hadn't gotten to my vehicle yet. once it was finally looked at I feel like it was rushed; they found one issues with the truck and attributed it to all the problems it was having which was not the case. there were two issues that i had it in for. The issue they found did fix one issue but not the knocking sound which happens every single time I get in the truck. if they had driven the vehicle the way I asked them to there is no way on earth they could have missed it. As soon as I pulled into my driveway from picking the truck up it happened again. so within 30 minutes I was hearing the problem. I feel like they didn't look further into my issues. NOW they want me to bring it back..... which means more time, another rental, when all the while they had it for 8 days and could have been more thorough the first time. So here I am with a truck that is not fixed......
11/28/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Spring, TX
Frank Z|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/27/2025
Great people and great prices
11/28/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon!
THE WOODLANDS, TX
Jennifer P|2026 Chevrolet Trax
Confirmed Sales Customer
11/27/2025
The salesman, Adrian was knowledgeable and very nice. He worked with us to make my daughter’s first time car buying experience really awesome. She ended up with just what she wanted for a great price.
ADRIAN RAMIREZ
11/28/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
EDINBURG, TX
Flora C|2024 Chevrolet Equinox
Confirmed Service Customer
11/28/2025
Easy access. I take tech was very customer friendly and informative and helpful.
11/29/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
NEW WAVERLY, TX
Thomas J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/29/2025
Eas quick and efficient.
11/29/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CONROE, TX
Travis C|2024 Chevrolet Tahoe
Confirmed Service Customer
11/24/2025
Always have great service when I bring my Tahoe in for service.
11/25/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CONROE, TX
Caroline C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/24/2025
Hunter was amazing during our purchase. Patient, fun, and helpful.
HUNTER SORRELL
11/25/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Caroline! We look forward to helping again in the future. Take care!
CONROE, TX
Rodrigo Z|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/24/2025
Almost 2 hours to have the oil changed. I needed to request help several time, until a supervisor taking this seriously and solve the problem. You can check the time the car was check in and out
11/25/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CONROE, TX
Benito G|2008 Chevrolet Silverado
Confirmed Service Customer
11/26/2025
Amazing personal experience. Autumn is extraordinary and highly recommend her.
11/27/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
HOUSTON, TX
Pamela S|2026 Chevrolet Trax
Confirmed Sales Customer
11/28/2025
Josh Downs was wonderful
JOSHUA DOWNS
11/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WILLIS, TX
Darryl C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/28/2025
My service advisor went all out to resolve my issue. He helped get my emergency keys cut, even though the key machine wouldn’t work. He got me lined up with the GMC dealer to finish the job.
11/29/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HUNSVILLE, TX
Kenneth W|2025 Chevrolet Suburban 1500
Confirmed Service Customer
11/28/2025
They were quick to schedule an appointment and very friendly in helping me once I arrived.
11/29/2025
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
The Woodlands, TX
John M|2025 Chevrolet Equinox
Confirmed Service Customer
11/28/2025
At Keating Chevrolet, Ken Myer, the service advisor, does a very professional job. Communicates effectively and keeps me informed on my car’s status. My car is serviced quickly and correctly. On the sales side, Leroy Elkins is very knowledgeable and provides great answers to my questions. All of the Keating staff is very friendly and made me feel right at home. Thank you, Keating Chevrolet
11/29/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MONTGOMERY, TX
Ryan W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/1/2025
Excellent service
12/3/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WILLIS, TX
Adel M|2024 Chevrolet Trax
Confirmed Service Customer
12/3/2025
Brad did a good job as usual. The recommended maintenance was done in a timely manner.
12/4/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet. Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
THE WOODLANDS, TX
Don S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/3/2025
Took my truck in for repairs and you kept it a week. I paid my $850, picked it up, and the area they worked on was still in pieces in the bed of my truck. Had to set up another time to bring it back so they could fix what they didn’t fix the week you had it. Brought it back in to be finished being repaired and my service provider Ken wasn’t even there to take care of me. I had to deal with someone new and go thru the whole story with that service tech. He got my truck back into service and me home. Ken calls me later to tell me I’m going to owe an additional $160. I am the current owner of 7 Chevrolets bought from this dealership and I am treated this way. I will not buy another from this dealership. Sure do miss the Buckalew’s and how they did business! I’m writing this review and still don’t have my truck 9 days later. SMH
12/4/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONROE, TX
Charles H|2026 Chevrolet Traverse
Confirmed Sales Customer
12/3/2025
Great price but run credit to many times which I took a hit
LAWRENCE BENSON
12/4/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SPRING, TX
Raul F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
Great service great personal
12/4/2025
Hi, thank you so much for the positive review! We hope to see you soon!
CONROE, TX
Larry F|2025 Chevrolet Traverse
Confirmed Service Customer
12/4/2025
Friendly and prompt
12/5/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONROE, TX
Jessica C|2024 Chevrolet Colorado
Confirmed Service Customer
12/4/2025
The price was higher than expected.
12/5/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Conroe, TX
Eduardo P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/30/2025
Great and friendly staff
12/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Conroe, TX
Kristi S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/30/2025
It was a quick, easy and pleasant experience!
12/2/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SHENANDOAH, TX
Joseph J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/1/2025
Sales did a great job working with us
IVAN GAONA
12/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
POINTBLANK, TX
Melissa L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/1/2025
James Crimm did everything and beyond to get to the price I wanted Amazing service
JAMES CRIMM
12/2/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MAGNOLIA, TX
Brian M|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
12/1/2025
Larry Benson answered all of our questions and was very helpful with the purchase of our new vehicle.
LAWRENCE BENSON
12/3/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WILLIS, TX
Michael A|2020 Chevrolet Tahoe
Confirmed Service Customer
12/3/2025
My service consultant was terrific. Autumn gave accurate information on what and when my repairs would be complete and stayed in touch throughout the process. My lower rating is because I found two screw/bolts laying on the front passenger side. They were taken out for the ac repair but never put back in. I put them in myself when I saw them but was disappointed the service wasn’t done by the person repairing the vehicle.
12/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONROE, TX
Yunfeng D|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/3/2025
Excellent!
MICHAEL CRUSE
12/4/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
HOUSTON, TX
Todd K|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/3/2025
I was able to track down what I needed at Keating Chevrolet.
JOHN PRINCE
12/4/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
MONTALBA, TX
Mark G|2022 Chevrolet Suburban
Confirmed Service Customer
12/4/2025
Service tech was attentive to my need and quickly confirmed availability of replacement tires before proceeding with visit. Service time was also well within what was promised.
12/5/2025
Hi there, thank you so much for your positive comments about Keating Chevrolet! We hope to be of service to you again in the future. Best wishes, Keating Chevrolet
THE WOODLANDS, TX
Gene N|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/4/2025
Colby did a fantastic job and was very patient with me.
COLBY LAND
12/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Lisa M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/5/2025
I was greeted very nicely by Larrick French who was professional, not pushy and very understanding after I had just totaled my car. I was stressed and he made the process easy, calm non stressful. I would refer everyone here. Great experience
LARRICK FRENCH
12/6/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
CONROE, TX
Mark A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/8/2025
excellent experience and easy to do business with. Stephen McMurrey had just about everything done when I got there do to me being pushed for time.
STEPHEN MCMURREY
12/9/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!
HUNTSVILLE, TX
Lisa T|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/8/2025
We were treated like royalty. Best car buying experience we've ever had. I would highly recommend this dealership to anyone looking to buy a new Chevrolet. Reach out to Larrick French, he will definitely treat you right!
LARRICK FRENCH
12/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Lisa! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WAXAHACHIE, TX
Glenn P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/8/2025
James was great and helped me find exactly what I wanted.
JAMES CRIMM
12/9/2025
Hi there! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!
MESQUITE, TX
William C|2022 Chevrolet Blazer
Confirmed Service Customer
12/8/2025
Brad was awesome! I loved the service and wait time was not long at all!
12/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WILLIS, TX
Stacey S|2025 Chevrolet Colorado
Confirmed Sales Customer
12/8/2025
Very pleasant staff. Never felt pressured or condescended to by anyone. Great experience.
TIMOTHY SMITH
12/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HUNTSVILLE, TX
Jennifer C|2026 Chevrolet Colorado
Confirmed Sales Customer
12/8/2025
I worked with Colby Land on my purchase. He was an excellent sales representative. He very responsive, professional and friendly. He found the exact vehicle I wanted. He made the purchase and negotiation a much easier process than I have experienced at other dealerships. Highly recommend Colby and Keating Chevrolet.
COLBY LAND
12/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Jennifer! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
KINGWOOD, TX
Robert B|2019 Chevrolet Trax
Confirmed Service Customer
12/6/2025
My first time at Keating after moving back to Conroe just recently. Service was excellent.
12/7/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CONROE, TX
Shirley S|2015 Chevrolet Traverse
Confirmed Service Customer
12/6/2025
Dealt with Brenda Floyd who was very knowledgeable and extremely kind. She is organized and I felt very confident in her recommendations on what type of service required. Hope to see her on my next routine service. Keep up the good continued service as previous owners, the Buckalew Family. Thank you Brenda. My warranty has run out, but at my age, I don't want to buy another car and feel with my regular routine maintenance plan, my car is in good hands at Keating.
12/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
MONTGOMERY, TX
Pamela U|2024 Chevrolet Colorado
Confirmed Service Customer
12/6/2025
Technician was very helpful, with a couple of little issues I was having and very attentive to my concerns
12/7/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CONROE, TX
John M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
Service rep was very friendly and attentive to what I was requesting to be done.
12/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MONTGOMERY, TX
Joseph S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/8/2025
Had an appointment, vehicle was serviced and back in about an hour.
12/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MONTGOMERY, TX
Gladys B|2026 Chevrolet Equinox
Confirmed Sales Customer
12/8/2025
Everyone was very helpful and there was no pressure. A special shout out to Billy!
LARRICK FRENCH
12/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LIVINGSTON, TX
Jorge R|2025 Chevrolet Equinox
Confirmed Service Customer
12/9/2025
Very polite and fast service .
12/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon! We can't wait to see you again, have a great day.
WILLIS, TX
Sandra A|2025 Chevrolet Trax
Confirmed Service Customer
12/9/2025
It was great, Jeff really explained everything and was very helpful
12/10/2025
Hi there, thank you for taking the time to leave a review for us at Keating Chevrolet. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Conroe, TX
Lee M|2025 Chevrolet Blazer
Confirmed Sales Customer
12/8/2025
Juan and Ivan were wonderful to work with.
IVAN GAONA
12/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
POINTBLANK, TX
William B|2023 Chevrolet Express Commercial Cutawa
Confirmed Service Customer
12/9/2025
Ken and Hector took great care of my vehicle. Repairs were quick. The only wait was for parts.
12/10/2025
Hi there, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!
CONROE, TX
Michael N|2025 Chevrolet Equinox
Confirmed Service Customer
12/9/2025
Had type of repair they weren't sure about. Didnt feel very confident about leaving my car
12/10/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SPRING, TX
Kimberly G|2026 Chevrolet Trax
Confirmed Sales Customer
12/9/2025
I had a great experience at the dealership. Julian Gonzalez was very professional, and very helpful throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made the experience smooth and stress-free. I never felt pressured and truly felt taken care of from start to finish. I’m very happy with my purchase and would definitely recommend this dealership to others
JULIAN GONZALEZ
12/10/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Kimberly! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HUNTSVILLE, TX
Meloney T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/9/2025
My service advisor saved a litter of kittens from a burning tree while I waited on my oil change and he still got me in and out. Excellent service
12/10/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Keating Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!
CONROE, TX
Mark L|2026 Chevrolet Suburban
Confirmed Sales Customer
12/10/2025
John Duplichan and Lerrick were amazing. Very pleased with their assistance and follow through to get the deal finalized.
JOHN DUPLICHAN
12/11/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
CYPRESS, TX
Christopher R|2017 Chevrolet Suburban
Confirmed Service Customer
12/10/2025
Process was convenient and the service staff were excellent.
12/11/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONROE, TX
Brittni H|2024 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
Quick in and out
12/11/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
Cleveland, TX
Mark K|2026 Chevrolet Equinox
Confirmed Sales Customer
12/10/2025
Salesman Justin was knowledgeable & helpful
JUSTIN HOLLANDER
12/11/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SPLENDORA, TX
Shane W|2026 Chevrolet Traverse
Confirmed Sales Customer
12/11/2025
Excellent, friendly, professional experience. Matthew listened to what we were looking for and absolutely nailed it. The office was very inviting and well maintained while every staff member had a friendly smile and offered help when needed while waiting on documents to be finalized. I would absolutely recommend if looking for a seamless experience.
MATTHEW REYES
12/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CONROE, TX
Mark H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
Well let’s just say this was the worst time I had in a long time on getting service on my truck. It took almost 2 hours to get service and this is the longest time I have here. Nobody explain to me about what I might to look at on my vehicle if a concern or even a replacement. I am still looking over my paperwork to understand if I need something to be replace or exchange out. I understand it’s a holiday coming up but wow. Got to get better. I even heard a woman getting free oil change because she was there for so long. That alarming to me. There is some good news and the everyone I talk to are very friendly.
12/12/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CONROE, TX
Olivia T|2026 Chevrolet Equinox
Confirmed Sales Customer
12/11/2025
Billy was honest and got me what I wanted. I had a great experience.
WILLIAM COMSTOCK
12/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Michael B|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/11/2025
Everyone was very patient and understanding...Great people to work with.
12/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
THE WOODLANDS, TX
Oscar M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/12/2025
Awesome salesperson John and Billy and made sure we got the best deal and a timely manner.
WILLIAM COMSTOCK
12/13/2025
We appreciate your kind words! John and Billy are thrilled to hear they could help you get the best deal quickly and smoothly.
HUMBLE, TX
Bennie M|2024 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
I made a 10:00 APPOINTMENT. I arrived 15 minutes early. Told it would be 1 1/2 hours before they got to my car. Reminded John I had an appointment. He said that was only confirmation of an appointment but not necessarily when I’d get in. Excuse me? An appointment means the time appointed for the reason you made it. I drove 28 miles there and had other things to attend to based on that appointment. I chose to wait but it ruined my day. There are dealerships where you don’t need an appointment, they have many service people in the front and back of their shops, and no waiting. Please get it together at yours as I would prefer a relationship where I bought my car for the long haul.
12/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MONTGOMERY, TX
Candice G|2018 Chevrolet Tahoe
Confirmed Service Customer
12/13/2025
Not happy at all with the salesman in service but was happy to have my car fixed
12/14/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
THE WOODLANDS, TX
Willie W|2025 Chevrolet Malibu
Confirmed Service Customer
12/14/2025
Good service and good work
12/15/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
WILLIS, TX
Cassidy S|2026 Chevrolet Traverse
Confirmed Sales Customer
12/15/2025
Colby Land was our Salesman and he was ABSOLUTELY amazing! He was so understanding and so helpful during the process. He wasn’t pushy or inpatient with us. He was great! If you are in the market for a new car, ask for Colby. You won’t be disappointed!
COLBY LAND
12/16/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MONTGOMERY, TX
Luis A|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/15/2025
It was a really smooth process and everyone was really helpful
JASON GASSMANN
12/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
TEXAS CITY, TX
Taylor C|2026 Chevrolet Equinox
Confirmed Sales Customer
12/17/2025
Dylan was amazing!!
DYLAN FREEBOLD
12/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONROE, TX
Betty M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/17/2025
Even though I had an appointment with another salesperson who was off on Monday, the dealership quickly found another salesperson to assist me.
WILLIAM COMSTOCK
12/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SPRING, TX
Stacy T|2023 Chevrolet Malibu
Confirmed Service Customer
12/11/2025
Super friendly and professional. Kept me updated throughout process.
12/12/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CONROE, TX
Louis M|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/12/2025
Mike made the purchase very straightforward. I knew what I wanted to purchase and he found the best car on the lot to meet my needs. He had a no pressure approach which was greatly appreciated.
MICHAEL CRUSE
12/13/2025
Thank you for sharing your experience! We’re thrilled Mike made your purchase smooth and pressure-free, and that he found the perfect car for your needs. Your kind words mean a lot to us, and we look forward to serving you again.
CONROE, TX
Susan L|2026 Chevrolet Equinox
Confirmed Sales Customer
12/15/2025
Josh Downs was very helpful
JOSHUA DOWNS
12/16/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day
MONTGOMERY, TX
Enrique D|2019 Chevrolet Volt
Confirmed Service Customer
12/15/2025
As always, a breeze and a delight. The service is always top notch.
12/16/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SPRING, TX
Mauro Z|2026 Chevrolet Equinox
Confirmed Sales Customer
12/17/2025
We are very impressed by Keating Chevrolet! Our salesman Jason was fantastic very knowledgeable, friendly and went the extra mile! Also, Amy in finance was amazing and the sales manager that we met was a great guy!
JASON GASSMANN
12/18/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SPRING, TX
Marc R|2009 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
Friendly and timely service..
12/19/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
WILLIS, TX
William T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/18/2025
Your team was great
12/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONROE, TX
Amberly D|2026 Chevrolet Equinox
Confirmed Sales Customer
12/18/2025
The team at Keating was very helpful . I told Ezequiel what I wanted and he made it happen. All from my desk at work. I stopped by to sign the paperwork and drove home in my new 2026 Chevrolet Equinox before lunch!
EZEQUIEL CASTRO
12/19/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Amberly! We look forward to helping again in the future. Take care!
WILLIS, TX
Ryan L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/17/2025
John Prince was great to work with. He kept me informed on the status of the vehicle. As soon as it arrived, about 8:30 at night, he notified me and setup a meeting the next day.
JOHN PRINCE
12/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WILLIS, TX
Leona J|2015 Buick LaCrosse
Confirmed Service Customer
12/18/2025
My experience at the dealership was awesome service man did a great job The wait wasn't long and I love the video of him showing me what he did with car Its very nice Yalls service dept is awesome 👍👍👍👍👍
12/19/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
NEW WAVERLY, TX
Joe W|2005 Chevrolet Corvette
Confirmed Service Customer
12/18/2025
Quick and easy
12/19/2025
We're glad everything was completed quickly, easily, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
WILLIS, TX
Amanda R|2026 Chevrolet Suburban
Confirmed Sales Customer
12/18/2025
We initially met with Jose who helped us figure out which type of engine we wanted in our new Suburban by letting us test drive a 6.2L V8 and a 3.0L diesel. He went over all the differences between the two and we ultimately decided on the diesel. Unfortunately, they didn't have the color we wanted so he began looking into a dealer trade. I found a few w/in 100 miles of the dealership so he brought that to Bryan Vosler to get the process started. Bryan facilitated the dealer trade and we ended up working with Matthew the day we came back in to purchase the vehicle. Both Matthew and Bryan were super helpful and made the buying process seamless. As we were about to leave, Matthew and another gentleman named Gerick (spelling?) were extremely helpful in getting my OnStar account set up and showing me the bells and whistles of the vehicle before driving off the lot. Overall, it was a great experience!
MATTHEW REYES
12/19/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Amanda! We are always more than happy to assist you if anything else comes up. Take care!
COLLEGE STATION, TX
Nicholas B|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
12/18/2025
My service experience was great. The turn around was quick, and I recieved updates from my service tech regularly. I will continue to use the service department.
12/19/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Thanks again for taking the time to leave us this information about your recent visit. Take care!
MAGNOLIA, TX
Michael S|2026 Chevrolet Traverse
Confirmed Service Customer
12/19/2025
Service department did a great job.
12/20/2025
Wow, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!
CONROE, TX
Hector O|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/19/2025
Good service and good work
12/20/2025
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for the great review!
CLEVELAND, TX
Danny B|2021 Chevrolet Tahoe
Confirmed Service Customer
12/19/2025
Work was done in a timely manner and everything works great.
12/20/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon! We do hope we can be of assistance in the future. Take care!
CONROE, TX
Christina G|2020 Chevrolet Equinox
Confirmed Service Customer
12/20/2025
Customer service was excellent!
12/21/2025
Hi, we are so pleased you enjoyed your visit to Keating Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.
Montgomery, TX
Ian F|2023 Chevrolet Colorado
Confirmed Service Customer
12/20/2025
Fast service and great customer care
12/21/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONROE, TX
Raina T|2020 Chevrolet Tahoe
Confirmed Service Customer
12/20/2025
I have purchased numerous warranties and called to try to use those warranties. I have barely been able to schedule anything, ive been told many things by sales agents and finance managers and nobody at keating is on the same page, apparently the service department doesn't have access to all the notes other representatives put in the file to "make sure im taken care of" i understand staffing shortages, and inconvenience that can happen to a business, but this seems to be the way the dealership is ran, and it is not what I expected from a name like keating and it is very disappointing.
12/21/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SPLENDORA, TX
Michael E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/20/2025
Great service
12/21/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CONROE, TX
Leslie H|2021 Chevrolet Camaro
Confirmed Service Customer
12/20/2025
Kyle and Brenda went above and beyond
12/21/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
MONTGOMERY, TX
Sharon J|2025 Chevrolet Colorado
Confirmed Service Customer
12/20/2025
We were in & out quickly & efficiently.
12/21/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
RICHARDS, TX
David B|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/19/2025
The gentleman that took care of me was very courtesy, and very knowledgeable about what I needed I went in for an oil change and I was out there in about 45 minutes very pleased with the service
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MONTGOMERY, TX
Frank W|2025 Chevrolet Colorado
Confirmed Service Customer
12/19/2025
Great Service
12/20/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CONROE, TX
Daniel H|2026 Chevrolet Traverse
Confirmed Sales Customer
12/19/2025
Ezequiel Castro was amazing. I was very impressed with his sales technique and not being aggressive like most people.
EZEQUIEL CASTRO
12/20/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MONTGOMERY, TX
Ed P|2023 Chevrolet Equinox
Confirmed Service Customer
12/19/2025
My experience with Keating Chevrolet (Service Department) can be summed up nothing short of a very pleasant experience. From the time I set my appointment, I was contacted to verify the time, and date of the appointment. Moreover I received reminders of the appointment and an estimated wait time for the service (routine maintenance ) I requested. Upon my arrival to The Keating Chevrolet Service Department, I was greeted by Professional Staff Members, who greeted me and confirmed my appointment letting me know everything was all set and ready to go. After which I was directed to the waiting area, and after only being in the waiting area for a short period of time, I was provided with an update on my vehicle's service progress. My vehicle has been brought into The Keating Service Department several times before for routine maintenance, and upon each visit, I received excellent Service, and always met by Professionalism from the service staff. It's always assuring when you know that when you bring your vehicle to Keating Chevrolet that's its Goal Is To Give Any Of It's Customers The Best Possible Service They Can Render.
12/20/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
HOUSTON, TX
Crystal B|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
12/21/2025
The visit was stress free.
12/23/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONROE, TX
Sharon M|2024 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
The advisor Brenda was very knowledgeable and helpful. I got the car back the same day, which I didn’t expect. It’s been 7 days and so far I’ve had no problems.
12/24/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
MAGNOLIA, TX
Brenda D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/22/2025
Billy is the best, we have bought a few car from him, he makes us the best deals
WILLIAM COMSTOCK
12/24/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SPLENDORA, TX
Gary H|2025 Chevrolet Tahoe
Confirmed Service Customer
12/22/2025
Service Representative Ken Myer, was very professional and knowledgeable. He had the job done that I requested.
12/24/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MAGNOLIA, TX
Brian G|2026 Chevrolet Traverse
Confirmed Sales Customer
12/22/2025
I came in and was able to get the car I wanted within a short period of time.
LARRICK FRENCH
12/24/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
HUNTSVILLE, TX
Peggy L|2026 Chevrolet Equinox
Confirmed Sales Customer
12/22/2025
We had a great sales person and financial man.
JOSHUA DOWNS
12/24/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MONTGOMERY, TX
Haydee C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
Me trataron muy bien
12/25/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
HUNTSVILLE, TX
Ruth S|2024 Chevrolet Equinox
Confirmed Service Customer
12/24/2025
Great customer service!!!!
12/25/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
SPRING, TX
Charles K|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
12/26/2025
-
12/27/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
WILLIS, TX
Jovani M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
I had very good experience Adrain the salesman had very good patience with me looking for the right vehicle for me
ADRIAN RAMIREZ
12/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FULSHEAR, TX
Ali A|2026 Chevrolet Suburban
Confirmed Sales Customer
12/24/2025
Very friendly and smooth experience.
JAMES CRIMM
12/25/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Keating Chevrolet and we hope to see you again soon!
TOMBALL, TX
David N|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
Very professional
12/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CONROE, TX
Jeffery C|2024 Chevrolet Tahoe
Confirmed Service Customer
12/24/2025
Everyone was very friendly!!
12/25/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILLIS, TX
April C|2016 Chevrolet Corvette
Confirmed Service Customer
12/24/2025
Very professinal
12/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
Willis, TX
Allan D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
Everything about the the transaction was very smooth. Billy and Travis with the sales team and finance were excellent to deal with and I never felt pressured in any way. I have been a customer of this Chevy Dealership for over 15 years and I can truly say that they are the best at what they do from SALES TO SERVICE.
WILLIAM COMSTOCK
12/27/2025
Thank you so much for your kind words! We’re glad to hear you've had great experiences with both our sales and service teams. Your continued loyalty means a lot to us, and we truly appreciate your trust over the years. We look forward to serving you again in the future!
MONTGOMERY, TX
Didier S|2021 Chevrolet Blazer
Confirmed Service Customer
12/26/2025
Y=This is my second time an everything is great>
12/27/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
NEW CANEY, TX
Tracy B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/26/2025
Great dealership
12/27/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
MONTGOMERY, TX
Nick F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/27/2025
Great service always at Keating
12/28/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
Conroe, TX
Kimberly V|2023 Chevrolet Tahoe
Confirmed Service Customer
12/29/2025
I arrived for an oil change without an appointment. The Express Service manager was quick to come out and visit with me. He said he would get the oil changed and the items that are checked. Within 30 minutes or less I received a video about my car and all was in good shape. The oil was changed and ready for pick up probably less than an hour from start to finish! Good Job!!!
12/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
Dean D|2025 Chevrolet Colorado
Confirmed Service Customer
12/28/2025
Fast and affordable
12/29/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONROE, TX
Lloyd P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/28/2025
The appointment went well. Usually I bring it in for an oil change and wait in line. All went well and efficient.
12/29/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WILLIS, TX
Christopher Z|2026 Chevrolet Equinox
Confirmed Sales Customer
12/29/2025
It was a positive experience. Ford Ivey and Billy Comstock went above and beyond to make our car buying experience as smooth as possible.
GLENN IVEY
12/21/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Cheryl M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/29/2025
Great Dealership! Everyone was very helpful! I highly recommend Keating Chevrolet Conroe.
LARRICK FRENCH
12/30/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
CONROE, TX
Roderick R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/31/2025
Awesome
1/1/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
HUMBLE, TX
Robert C|2025 Chevrolet Corvette Z06
Confirmed Service Customer
12/31/2025
Easy to deal with, professional, and friendly...............
1/1/2026
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!
CONROE, TX
Martin Y|2025 Chevrolet Traverse
Confirmed Service Customer
12/31/2025
Great customer service!
1/1/2026
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Keating Chevrolet and we hope to see you again.
CONROE, TX
John C|2019 Chevrolet Corvette
Confirmed Service Customer
12/31/2025
Our service rep, Moe, did an excellent job of moving us through the process, inspecting my Corvette, taking photos, and being sure that our requested oil, Mobil 1, was used. No problems experienced at all. Very happy with process
1/1/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Woodlands, TX
Bob I|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
John Duplichan is the best. Honest and will take care of you through out the process.
JOHN DUPLICHAN
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Robert W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/1/2026
Quick and efficient. Larrick in sales knew exactly what I was looking for and had options ready to go. I’ve bought multiple vehicles from him and will buy more. Thomas in finance was transparent and excellent to work with.
LARRICK FRENCH
1/2/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
CYPRESS, TX
Eddie E|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
1/1/2026
John did excellent. Met all my expectations
JOHN DUPLICHAN
1/2/2026
Thank you so much for your feedback! We’re delighted to hear that our staff provided excellent service. Your kind words mean a lot to us, and we’ll be happy to pass along your praise to him.
NEW WAVERLY, TX
Josh B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/2/2026
All good
1/3/2026
We appreciate your positive note and are happy everything was all good during your visit.
MONTGOMERY, TX
Brian M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/2/2026
Poor communication! While the person I was dealing with was very kind communication was poor. I would come back one more time but if I have the same experience I would definitely go somewhere else! The reason I drove to NASA to buy this truck rather than do business right here in Conroe is for the same reason. I haven't ever had a great experience with Keating, and I'm just about to give up! Fertitta Chevrolet on the other hand... They're worth the drive!!! Keating could learn from them!
1/3/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONROE, TX
Chance M|2026 Chevrolet Trax
Confirmed Sales Customer
1/2/2026
Whole experience was wonderful
JAMES CRIMM
1/3/2026
We truly appreciate you sharing such a positive experience, and we’re glad everything was wonderful from start to finish.
CONROE, TX
Melanie . M|2025 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
Moe the advisor was awesome!!
1/3/2026
Thank you for the enthusiastic feedback, Moe will be happy to know his support as an advisor was truly appreciated. We’re glad your experience was an awesome one.
CONROE, TX
Bradley S|2023 Chevrolet Bolt EV
Confirmed Service Customer
1/2/2026
The people at the dealership do a good job trying to get you in , there is always a back up and for me this means leaving my car. I have come to the conclusion that there will not be any courtesy vehicles but that I can get a ride home. The service on my vehicle has been interesting with the first issue happening under warranty and this last one just outside of warranty. Since the first repair of the camera system my vehicle spends the most time waiting for parts. After the cameras were fixed (and radio) the lane cameras were having issues. Now the cruise control doesn't work. I was told on the day picking it up after the lane guidance had been repaired and I drove it back because the lane guidance was not working and the cruise control was not working that I need to drive it over 35 mph for an extended period of time to "retrain" the lane guidance and will be bringing it back in on Monday for the cruise control issue, unless training the lane guidance fixes the cruise control. The lane control was processed outside of warranty and the parts and labor was free but I paid $180(?) for an extended warranty on the parts. I asked why I didn't get the same option on the cameras that were done a couple of weeks before and on of the service people said because it was done under warranty the the parts would only be covered for original warranty. So I am having mixed feelings on repairs being done because of the long wait times and the return trips to fix the next issue that pops up with the camera, radio and controller system. As a note The first issue was replacing a plastic piece that holds up the cargo cover. I had been waiting for more than a month to get something to drive while they were fixing that, while waiting the camera system went bad, I did get something to drive while that got that fixed and was going on a cruise when it was noticed the lane guidance wasn't working on the way to Galveston. As a good note the repairs got my wife to lease a vehicle instead of borrowing mine, she decided on an Ioniq 5.
1/3/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONROE, TX
Greg S|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/31/2025
Grate
1/1/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
Huntsville, TX
Scott C|2024 Chevrolet Corvette Z06
Confirmed Service Customer
12/31/2025
Other dealerships I was told make an appointment for my recall and it would take about two days to complete on my corvette. When I called Keating they said just come in. I spoke with Ken who said he would have everything done in less than two hours. Great service and quick!!
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONROE, TX
Nicholas S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Awesome sales and service! Finance was quick and easy!
TIMOTHY SMITH
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WILLIS, TX
Isis Z|2024 Chevrolet Tahoe
Confirmed Service Customer
12/31/2025
Ms Floyd did an amazing job active listening to my needs and concerns. She promptly answered and requested services needed for my new vehicle.
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Jacqueline R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/1/2026
Organized. No pressure. Except staff. Vehicle available for purchase
EZEQUIEL CASTRO
1/2/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
THE WOODLANDS, TX
Keith W|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/1/2026
It was fantastic experience. My salesperson Adrian made everything work smoothly.
ADRIAN RAMIREZ
1/2/2026
Thank you so much for your feedback! We’re delighted to hear that our staff provided excellent service. Your kind words mean a lot to us, and we’ll be happy to pass along your praise to him.
HOUSTON, TX
David W|2026 Chevrolet Suburban
Confirmed Sales Customer
1/3/2026
Zeke did a fantastic job
EZEQUIEL CASTRO
1/4/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Rusty E|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
In and out in a timely manner.
1/6/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
Rafael M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
It was a pleasure make a deal with you! I was very well assisted by the team and specially by Benson.
LAWRENCE BENSON
1/6/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
SPRING, TX
Michael M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/2/2026
When I arrived your customer service advisor was there to greet me and welcome me. She explained everything my vehicle needed servicing for. She came and got me when my vehicle was ready and stayed there till I cashed out. The customer service cashier also was very friendly and had my paperwork ready. Thank you.
1/3/2026
Thank you for this detailed and thoughtful feedback, we’re glad our advisor and cashier provided such welcoming, attentive care throughout your visit. It’s wonderful to hear everything was clearly explained and handled smoothly from start to finish.
CONROE, TX
Jerimah G|2021 Chevrolet Corvette
Confirmed Service Customer
1/2/2026
Gr8 service dept. Thx Mr. Ken
1/3/2026
We truly appreciate your positive feedback and are glad Ken and our service department provided great support.
MONTGOMERY, TX
Christopher C|2026 Chevrolet Equinox
Confirmed Sales Customer
1/2/2026
Great
JAMES CRIMM
1/3/2026
We appreciate your simple and positive review, and we’re glad your experience was great.
WILLIS, TX
Randy E|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/5/2026
I've been buying vehicles here for about 18 years when it was Buckalew and service was excellent. I wasn't for sure how this was going to turn out due to all of the employees I used in the past have either retired or moved on. All in all, my buying experience went well, Michael Cruse did a great job.
MICHAEL CRUSE
1/6/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
MAGNOLIA, TX
Linda S|2019 Buick Envision
Confirmed Service Customer
1/5/2026
My Rep. was great and respondent
1/6/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MONTGOMERY, TX
Jose C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/7/2026
I had a great experience, with Management and Service Department.
1/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Kingwood, TX
Gregory W|2022 GMC 2500HD Sierra
Confirmed Service Customer
1/7/2026
Quinton ,and others were outstanding. Great at explaining service needs. Thank you for finding such an exceptional service staff. I will continue to to be a repeat customer. Greg Welstead
1/8/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MONTGOMERY, TX
Hegra I|2019 Chevrolet Traverse
Confirmed Service Customer
1/7/2026
The Customer Service was excellent
1/7/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CONROE, TX
Shannon Laura R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
I was beyond impressed. So helpful and made the experience so amazing I’ve told all my friends
ADRIAN RAMIREZ
1/6/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONROE, TX
Debra I|2026 Chevrolet Equinox
Confirmed Sales Customer
1/5/2026
Larrick and Amy are very helpful, professional and friendly. Really enjoyed working with them.
LARRICK FRENCH
1/6/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CONROE, TX
John D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
good
LARRICK FRENCH
1/6/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
RIVERSIDE, TX
Steve D|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/7/2026
My work was done in a timely matter, and the service tech kept me in the loop with updates.
1/8/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
Sandra Y|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/8/2026
Staff was friendly and knowledgeable
1/9/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CONROE, TX
Deborah A|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/8/2026
No pressure salesman. Very kind and courageous
JUAN CERDA
1/9/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Thomas K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/8/2026
Ken and his team were great! Ken ran me through all of the checkpoints, gave me a solid time frame of when the service would be done, and communicated with me throughout the process. Excellent service!
1/9/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MONTGOMERY, TX
Kandis M|2025 Chevrolet Colorado
Confirmed Service Customer
1/8/2026
In and out quick and easy.
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
TOMBALL, TX
John W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/8/2026
Ken was AWESOME at getting my vehicle in and out in a very timely manner after it wouldn't turn over one morning
1/9/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SPRING, TX
Oliver A|2026 Chevrolet Corvette
Confirmed Sales Customer
1/8/2026
Outstanding experience. My salesman, Colby was very knowledgeable and helpful in every aspect of the sale. Could not have been better.
COLBY LAND
1/9/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LAKEWAY, TX
Kevin C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/9/2026
Friendly and thorough service. Continuous updating of status while I was waiting. Clean waiting room and clean restroom.
1/10/2026
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
SPRING, TX
Donald D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/9/2026
Routine service, performed efficiently and professionally.
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
MAGNOLIA, TX
Kelly B|2025 Chevrolet Suburban 1500
Confirmed Service Customer
1/9/2026
Great service, on time and quick turn around.
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
MONTGOMERY, TX
Eric Y|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/9/2026
Great experience. The staff was very knowledgeable and helpful throughout the process.
1/10/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONROE, TX
Linda L|2015 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
Our advisor was very kind and so helpful got us in early and got us our shuttle as quickly as possible. But I have to say our driver ate the whole way there was dirty a tips in the car so I was not impressed with the shuttle at all!
1/10/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Conroe, TX
Belle B|2024 Chevrolet Malibu
Confirmed Service Customer
1/10/2026
Excellent customer service from start to finish!!!!
1/11/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Conroe, TX
Donald B|2026 Chevrolet Traverse
Confirmed Sales Customer
1/11/2026
Adrian did a great job taking care of us.
ADRIAN RAMIREZ
1/12/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CONROE, TX
Daniel T|2024 Chevrolet Tahoe
Confirmed Service Customer
1/7/2026
Good experience, efficient oil change, tire rotation and inspection
1/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SPRING, TX
Dolores J|2025 Chevrolet Blazer
Confirmed Service Customer
1/7/2026
Excellent experience. Keating has a very well organized system. Service on my vehicle was completed in less time than anticipated. The video update was a plus. All of the staff were very friendly and professional. Great customer service.
1/8/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CONROE, TX
Krystal U|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/8/2026
Friendly and helpful staff!
1/9/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WALLER, TX
Heather P|2025 Chevrolet Traverse
Confirmed Service Customer
1/9/2026
The experience started off a little rocky but everything was corrected and made right in the end. The service manger, Debbie and Kennin were excellent.
1/10/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
BEDIAS, TX
Adrian L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/9/2026
Awesome professional and punctual service!
1/10/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Conroe, TX
James B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/9/2026
Pleasant experience, Dylan knew his stuff. He was attentive to our needs.
DYLAN FREEBOLD
1/10/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CENTERVILLE, TX
Ron G|2025 Chevrolet Equinox
Confirmed Service Customer
1/12/2026
Brad was professional and prompt and took care of my car needs.
1/14/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WILLIS, TX
Steven W|2020 Chevrolet Corvette
Confirmed Service Customer
1/12/2026
I never got a status call after waiting two day after my drop off. After my call the level of service picked up!
1/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONROE, TX
John B|2022 Chevrolet Tahoe
Confirmed Service Customer
1/12/2026
Dropped truck to be sreviced on 8-25-24. Great service and finished on time. Service Rep - J Dial did great job keeping me informed and in the loop. Thanks john borderlon
1/14/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Kelly B|2025 Chevrolet Tahoe
Confirmed Service Customer
1/12/2026
The service was completed professionally & it was completed in under an hour.
1/14/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Conroe, TX
James R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/13/2026
Everything went smooth, big country was great. The finance guy was very precise and informative and the technology representative made everything easy.
JASON GASSMANN
1/14/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KYLE, TX
Gerald B|2025 Chevrolet Colorado
Confirmed Sales Customer
1/14/2026
All the salesman work together, they did not use pressure, they were willing to work with me for my best deal.
MATTHEW REYES
1/15/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MONTGOMERY, TX
Rachel M|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/14/2026
Keating, previously Bucklew has amazing workers who go over and beyond to get you into a new vehicle! We have purchased many vehicles in the past from Randy! This time Larrick helped us and did amazing getting us into our Tahoe High Country! The whole team makes you feel like family! Any future vehicles will continue to be purchased here!
LARRICK FRENCH
1/15/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
MAGNOLIA, TX
Kaitlyn C|2023 Chevrolet Camaro
Confirmed Service Customer
1/14/2026
Moe did an excellent job at communicating with me quickly and thoroughly, getting the best price possible and explaining everything that was done. Perfect service and I will choose Moe as my service advisor next time I come in!
1/14/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CONROE, TX
Kevin G|2021 GMC Yukon
Confirmed Service Customer
1/14/2026
Excellent service and communication from start to finish
1/15/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HOUSTON, TX
Justice M|2024 Chevrolet Colorado
Confirmed Service Customer
1/15/2026
Mo was able to get me in and out after my battery failed on me over vacation. Top tier service.
1/17/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
Charlotte M|2024 Chevrolet Equinox
Confirmed Service Customer
1/12/2026
The service advisor, Anthony Legg, was very helpful and patient. Keating had my vehicle only 2 day and fixed the problem. Thank you Keating Chevrolet!
1/14/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Willis, TX
Raymon D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/14/2026
We had great service with our salesman and follow-up . They got us in and out quickly.
JOSHUA DOWNS
1/15/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MONTGOMERY, TX
Christopher B|2024 Chevrolet Tahoe
Confirmed Service Customer
1/14/2026
Mo was incredibly respectful and kind to my family and I throughout the entire process of getting our vehicles repaired. Throughout the duration of the process, he also regularly made contact with me to ensure I was knowledgeable as to the condition of my car.
1/15/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CONROE, TX
Santiago E|2025 Chevrolet Tahoe
Confirmed Service Customer
1/15/2026
Everyone was super helpful and helped guide me everywhere I needed to be. Quinton did a great job in describing in detail of what was included in my service.
1/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WILLIS, TX
Jennifer R|2025 Chevrolet Colorado
Confirmed Sales Customer
1/15/2026
Ezekiel was very informative and took the time to listen to what we were looking for and showed us many options for us to choose from.
EZEQUIEL CASTRO
1/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MAGNOLIA, TX
Pamela A|2026 Chevrolet Equinox
Confirmed Sales Customer
1/16/2026
It was great no push in making my decision.Raul was very kind, educated on the car, etc Great experience.
RAUL BARRERA
1/17/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CONROE, TX
Christy L|2026 Chevrolet Traverse
Confirmed Sales Customer
1/16/2026
Great experience
LARRICK FRENCH
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CONROE, TX
Carlos G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/17/2026
It was very pleasure too work with her with my services, a great respond to my question i will recommend Mrs Floyd.
1/19/2026
Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CONROE, TX
Steve G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/15/2026
Professional, courteous, and efficient
1/17/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
THE WOODLANDS, TX
Hunter W|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/15/2026
Jeff was amazing. The service was great!
1/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONROE, TX
Alejandro R|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
1/15/2026
Jason Big Country was our salesperson for our new 2026 Chevrolet Corvette Z06, and we couldn’t have asked for a better experience. He was extremely knowledgeable, straight to the point, and never pushy — which we really appreciated. Jason made the entire process smooth and stress-free, answered all of our questions clearly, and treated us with respect from start to finish. He’s a genuinely nice guy who knows his stuff and lets the car sell itself. If you’re looking for someone honest, professional, and easy to work with, ask for Jason Big Country. Highly recommend!
JASON GASSMANN
1/17/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
HOUSTON, TX
Lisa H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
Our service rep. Moe made an effort to keep us updated on the progress and was patient when explaining the whole process.
1/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Montgomery, TX
Peggy B|2025 Chevrolet Trax
Confirmed Service Customer
1/16/2026
Was nice and the guy explained everything just fine
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MAGNOLIA, TX
Roger W|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/16/2026
They fixed what another dealership broke. They kept me informed and let me check my truck to inspect other problems. Brenda kept me updated.
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
Conroe, TX
Gene N|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/19/2026
Jason did a great job. He was very responsive to my concerns and any question I had. He worked very hard to find the vehicle that I was looking for.
JASON GASSMANN
1/21/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WILLIS, TX
Victoria V|2021 Chevrolet Malibu
Confirmed Service Customer
1/17/2026
Nice staff
1/19/2026
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Keating Chevrolet
MONTGOMERY, TX
Bethany M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/17/2026
Keating Chevrolet is personable and every step of the process on the service side is wonderful. Still feels family owned.
1/19/2026
Hi, we are so pleased you enjoyed your visit to Keating Chevrolet! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CONROE, TX
Robert L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
Quintin was fantastic
1/21/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONROE, TX
Douglas T|2024 Chevrolet Colorado
Confirmed Service Customer
1/19/2026
My service person was very helpful and friendly. She kept me updated throughout the process.
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CLEVELAND, TX
Sharon C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
Very professional, was very satisfied and will refer
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONROE, TX
Brandy T|2025 Chevrolet Traverse
Confirmed Service Customer
1/19/2026
Vehicle was never repaired. Was told it the problem was checked and fixed but it wasn’t. I should’ve made the advisor get up and show me it was fixed. Ever since I purchased this vehicle, it has given me hell. It’s back at the service department now.
1/21/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CONROE, TX
Longino H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/20/2026
Brenda and Hector in the service department would be a major reason that I would buy my next vehicle from here.
1/22/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MONTGOMERY, TX
Jair S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/21/2026
Excellent
1/22/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CONROE, TX
Michael S|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/21/2026
Courteous Service Rep. oil change, tire rotation completed in timely manner.
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MONTGOMERY, TX
Anthony M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
Fast and efficient
1/21/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CONROE, TX
David A|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
Great service
1/21/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CONROE, TX
Tom H|2018 Chevrolet Corvette
Confirmed Service Customer
1/19/2026
Brenda Floyd did an excellent job. Kept me informed about every detail on my car. I was very pleased w/the outcome and Mo (The Sultan) was a wealth of knowledge and assisted us.
1/21/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Montgomery, TX
Nathan C|2021 Chevrolet Traverse
Confirmed Service Customer
1/19/2026
It's a long story, feel free to call me to discuss. High level summary: I spent $450 for a radio reprogram to avoid the $215 diagnostic fee in hopes the future of my radio would benefit. I originally asked for my SD card to be looked into as it is not working. After the reprogramming, it turned out causing issues with my radio and now the tech is saying I need a whole new one to fix it when the issue was not present prior to the reprogramming. Not only was the $450 a waste, it ended up causing issues not present before and now would cost $1,300 to fix. I feel taken advantage of and very unsatisfied with spending $450 in addition to the $2,100 I spent that day on other fixes.
1/22/2026
Our team has acknowledged this review.
CONROE, TX
Kirk C|2025 Chevrolet Traverse
Confirmed Service Customer
1/19/2026
Was extremely quick and proficient. I really appreciated the video detailing the work that was performed.
1/21/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CONROE, TX
Randolph S|2026 Chevrolet Traverse
Confirmed Sales Customer
1/20/2026
The Team at Keating was GREAT! THEY GOT ME OUT OF MY KIA AND INTO MY BRAND NEW 2026 TRAVERSE RS!! THANKS GUYS!!! IM IN LOVE WITH MY NEW CAR!!!!
LEROY ELKINS
1/22/2026
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
CONROE, TX
Richard A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/21/2026
The team there is a huge help and very friendly. Most definitely my new go to place for all my truck needs.
1/22/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MONTGOMERY, TX
Audrey W|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/21/2026
I left happy, that’s what matters!
COLBY LAND
1/22/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MAGNOLIA, TX
Steven P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/27/2026
I was unable to go without a vehicle and was unable to leave for days now i cant have my truck looked at
1/21/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CONROE, TX
Todd C|2024 GMC Sierra 1500
Confirmed Service Customer
1/22/2026
Moe our Service Advisor always provides outstanding communication and care when it comes to our vehicles needs.
1/24/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Conroe, TX
Damon T|2025 Chevrolet Traverse
Confirmed Service Customer
1/23/2026
It was great.
1/24/2026
We’re happy your visit was great! Thank you for trusting our team, and we look forward to seeing you again.
MONTGOMERY, TX
Nate D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/23/2026
Great experience great service. Only complaint was told it would be a hour and half and walked out three hours later.
1/24/2026
We appreciate your positive and honest feedback about your service experience with us. Thank you for your patience, and we look forward to making your next visit even smoother.
CONROE, TX
Bethany M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/23/2026
Excellent service!
1/24/2026
We truly appreciate your excellent feedback and support. Thanks for choosing us, and we look forward to helping you again.
CONROE, TX
Leon C|2025 Chevrolet Traverse
Confirmed Service Customer
1/23/2026
I appreciate the communication and service i received from my service advisor, Ken during my most recent visit with my 2025 Traverse
1/24/2026
We’re grateful for your thoughtful review! It’s wonderful to hear Ken provided clear communication and attentive service for your 2025 Chevrolet Traverse.
WILLIS, TX
Rodolfo H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/24/2026
Juan reached out to me and asked if I could come in and look at the truck I was looking at online. I got to the dealership after 4pm for my appointment. After I completed my paperwork and handed over the keys to my new truck (which I never inspected prior to purchase because my wife bought the same truck from the same dealership 7 weeks prior to my purchase and after 4pm on a Saturday as well) it was already about 8pm and dark outside. After leaving the dealership I drove the truck straight home and parked it on my driveway. In the morning before Church I went outside to look at my new truck and noticed that it had a scratch in the paint on the rear passenger side door. I immediately reached out to my salesman Juan and informed him of my discovery and disappointment. He assured me that he would get the problem resolved. I took the truck back two days later on Tuesday as per his instructions and was given a very nice loaner truck to help me get back to work then home. Juan did a great job having the issue resolved and the paint repair work was completed the next day. I don’t think the paint will ever be the same as a factory paint job but you can still see that something was done to the door because it has a spot on the door that stands out even though it’s the same color but doesn’t blend well. I believe that where did the “Make Ready” on my new truck purchase should have caught the paint ding in the middle of the door as it was made ready for delivery after the sale. Juan did a great job doing what he could to remedy the damage and I appreciate his efforts to accommodate me to the best of his ability. I will continue to purchase my vehicles from Keating Chevorlet in Conroe and ask for Juan to help me with my purchase.
JUAN CERDA
1/25/2026
We appreciate your honest and thorough review, and we’re glad Juan worked hard to address the situation quickly and professionally. Your loyalty and patience mean a great deal to us, and we’re grateful you continue to choose Keating Chevrolet. We look forward to assisting you again on your next purchase.
CONROE, TX
Sharon G|2022 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
I found the dealership to be friendly and professional and everything explained thoroughly
1/21/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CONROE, TX
Donna T|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/23/2026
Our service rep Moe Al-Sultan was very knowledgeable and professional, and my service work was accurately performed, timely and successful. I highly recommend Keating for your service needs.
1/24/2026
Your detailed and thoughtful review is truly appreciated, and we’re glad Moe provided knowledgeable and timely service. Thank you for recommending us, and we look forward to serving you again.
CONROE, TX
Carrie S|2022 Chevrolet Suburban
Confirmed Service Customer
1/23/2026
great communication
1/24/2026
We truly appreciate your great feedback about our communication and service. Thanks for choosing us, and we look forward to assisting you again soon.
SPRING, TX
Herman F|2026 Chevrolet Equinox
Confirmed Sales Customer
1/23/2026
Arian, Ivan and Billy were excellent to deal with. Explained everything and the overall experience was very pleasant. Thomas in the financial was also great to deal with.
ADRIAN RAMIREZ
1/24/2026
Your wonderful review is greatly appreciated, and we’re glad Arian, Ivan, Billy, and Thomas made everything clear and pleasant. Thank you for trusting our team, and we hope to see you again down the road.
SPRING, TX
Jay W|2019 Chevrolet Colorado
Confirmed Service Customer
1/23/2026
Moe was exceptionally patient in explaining the process for our truck. What y'all would do and how long it may take from start to finish.
1/24/2026
We appreciate your kind review! It’s wonderful to hear Moe was patient and thorough in explaining the process for your truck.
THE WOODLANDS, TX
Randy W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/23/2026
John Duplechan is a great sales guy. will buy from him every time.
LARRICK FRENCH
1/24/2026
Thank you for your thoughtful review! We’re glad John provided excellent service, and we look forward to assisting you again in the future.
NEW WAVERLY, TX
Claude M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/23/2026
Service advisor was extremely helpful and worked diligently to ensure I was completely satisfied with the work performed.
1/23/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
Cold spring, TX
Catarino B|2025 Chevrolet Trax
Confirmed Service Customer
1/25/2026
Service tech was friendly and helpful in letting me know about the fast service area for a oil change instead of it taking longer in the full service area. Saved a lot of time.
1/26/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
CONROE, TX
Aaron E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/24/2026
My trucks engine light came on with a message that said reduce speed, service engine/transmission immediately. I drove it straight to Keating where i purchased my truck. It was Friday and really busy in the service center. When i walked in, Moe greeted me and asked how he could help. I explained my situation and he grabbed the scanner and went to diagnose the issue. Moe explained the issue and that they would be able to work on it this afternoon and get it back to me tomorrow afternoon. Very grateful as i needed my truck for work on Sunday
1/25/2026
Thank you for your detailed and thoughtful review. Moe’s quick action and helpful explanation truly reflect our commitment to keeping you safely on the road. We’re grateful for your trust and are always here when you need us.
HUNTSVILLE, TX
Casey B|2026 Chevrolet Traverse
Confirmed Sales Customer
1/26/2026
Amazing job Josh!!! Listen to my needs and got me in the car I wanted
JOSHUA DOWNS
1/27/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WILLIS, TX
Jeff M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/26/2026
Totally easy. Scheduled online. Dropped off early. Ready in 2 hours.
1/27/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CONROE, TX
Joseph G|2020 Chevrolet Traverse
Confirmed Service Customer
1/26/2026
Completed work eequested. Consultant was excellent.
1/27/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CONROE, TX
Jonathan F|2012 Chevrolet Corvette
Confirmed Service Customer
1/26/2026
My experience was fantastic. Brenda in service always takes care of me. She deserves 20 stars.
1/27/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
CONROE, TX
Rebecca D|2026 Chevrolet Colorado
Confirmed Sales Customer
1/26/2026
John Gaston and John Duplichan were so patient with me, my son and grandson. I give them a 5 star each. Now, Darrin, (finance department) was not nice. He was defensive and aggresive in his conversation. My grandson, same age as Darrin, complained about him to me. Normally my grandson does not complain. I was in customer service for over 40 years. I do how people should be treated. Thank you
JOHN GASTON
1/27/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
WILLIS, TX
Rick Z|2017 Chevrolet Malibu
Confirmed Service Customer
1/25/2026
Brenda was absolutely wonderful. She kept us informed on the progress of the repairs everyday. The tire monitoring light came back on the day after picking it up and the car failed the inspection again.
1/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Conroe, TX
Thomas W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/25/2026
Always great service!
1/26/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MONTGOMERY, TX
Kevin B|2025 Chevrolet Equinox
Confirmed Service Customer
1/26/2026
The experience goes by pretty fast upon arrival. So explore the special deals and exciting inventory & merchandise soon as you get a moment to yourself upon entering the Heavens of KEATING CHEVROLET.
1/27/2026
We appreciate your feedback! It’s great to hear you had a fun and engaging visit. We look forward to welcoming you back soon!
HOUSTON, TX
Melanie . M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/29/2026
Always a great experience at Keating. Very informative and timely.
CONROE, TX
Mauricio Z|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
1/29/2026
Mo in the service dept. is a great asset to the Keating Team!
CONROE, TX
Charlie R|2025 Chevrolet Tahoe
Confirmed Service Customer
1/30/2026
Very efficient and love the video of service at the end!
MAGNOLIA, TX
Bill S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/30/2026
Friendly and efficient service
GrAND FORKS, ND
Krystle G|2026 Chevrolet Equinox
Confirmed Sales Customer
1/30/2026
I knew exactly what I wanted when I walked into Keating Chevrolet, and the entire experience exceeded my expectations. Ezequiel Castro was my sales agent, and he did an excellent job helping me find the exact vehicle I wanted, even though the original one wasn’t available on the lot. From start to finish, everyone was professional, welcoming, and never made me feel like just another transaction. That was a refreshing change from other dealerships where the experience can feel pushy. Ezequiel took the time to make sure I was completely comfortable with the vehicle before I drove off, especially since the technology was very different from what I was used to. Billy also went above and beyond by walking me through the apps and features so I could truly take full advantage of everything the car offers. Lastly, Amy handled the financing portion and made what can be a stressful process feel easy and comfortable. She was professional, clear, and realistic while helping me choose financing options that fit my needs. Overall, everyone at Keating Chevrolet did an amazing job. When it’s time for my next vehicle, I won’t hesitate to return, and I would absolutely recommend them to friends and family.
MONTGOMERY, TX
Cortavius A|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/27/2026
Truck was diagnosed and repaired same day found another issue as well
1/28/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CONROE, TX
Allan M|2024 Chevrolet Tahoe
Confirmed Service Customer
1/28/2026
Staff was Great!
1/29/2026
Thank you for the kind words. We’re happy our staff made your visit a great one. We appreciate your support and hope to see you again soon.
Montgomery, TX
Oliver I|2025 Chevrolet Tahoe
Confirmed Service Customer
1/28/2026
I am giving Keating Chevrolet 5 stars for the nice job they always do. I have a very strong opinion about the rental service. I strongly recommend that they use a better rental. Hertz gave me a small car with an offensive smell. I complained, and they said that was all they had. The representative was not friendly, even after I explained that I would use the car for my kids. All she said was that if I could not take it, I should call the dealership. That is not an experience I will wish on anyone.
1/29/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CONROE, TX
Grant H|2016 Chevrolet Camaro
Confirmed Service Customer
1/29/2026
NA
THE WOODLANDS, TX
Jose R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/30/2026
Very poor service and communication. They kept my truck for three days, and on the fourth day, in the morning, I went to pick it up, and they performed a check that wasn't necessary instead of focusing on what I needed, which was a tracking check for the truck. Instead, they checked the internet and OnStar, and charged me approximately $250, even though I lost three days of work because of their incompetence. Terrible service, absolutely not recommended!
HOUSTON, TX
Helen C|2020 Chevrolet Equinox
Confirmed Service Customer
1/30/2026
Excellent customer service and very professional, we love Keating Chevrolet!
CONROE, TX
Craig L|2025 Chevrolet Equinox
Confirmed Service Customer
1/30/2026
Brenda Floyd was an absolute pleasure to work with. She was very responsive and she went out of her way to help me get this repair done. Thank you Brenda!
SPRING, TX
Jerry P|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/30/2026
It was great, so I bought a car from you today
CONROE, TX
Ricky C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/30/2026
in and out in a timely manner
MONTGOMERY, TX
Muryle W|2024 Chevrolet Traverse
Confirmed Service Customer
2/1/2026
Oil change process, 1 hour
CONROE, TX
Cherylene M|2016 Chevrolet Camaro
Confirmed Service Customer
1/30/2026
Friendly and reliable service
WILLIS, TX
Robert M|2020 Chevrolet Equinox
Confirmed Service Customer
1/30/2026
Brad immediately came to our car and had us checked in and fully explained what the service included. His courtesy and efficiency made our visit pleasant. We will return when further service is needed.
Conroe, TX
Gil Y|2023 Chevrolet Traverse
Confirmed Service Customer
1/30/2026
Very friendly
Conroe, TX
Sharon M|2024 Chevrolet Equinox
Confirmed Service Customer
2/2/2026
Brad was very thorough and I received updates as service was being provided. I especially appreciated the videos.
MAGNOLIA, TX
Arthur C|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
2/2/2026
Jeff dial did a great job following up on the work for my 2023 corvette. He was able to get GM to help in the charges for my 2023 Corvette 7500 mile transmission filter change. Work was performed without problem and car delivered as promised
MAGNOLIA, TX
Mark G|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/1/2026
Sales staff was patient with my questions and used adequate time to address points requiring clarification, especially when selecting specific features to be included in new vehicle build..
THE WOODLANDS, TX
David C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/1/2026
Fast, efficient and courteous Dylan our salesperson was amazing Sean was great at helping us finalize the deal. And Amy was absolutely fantastic!!
HOUSTON, TX
Jason S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/2/2026
We got a great deal on a great truck. The entire Keating staff was very helpful and polite!
SPRING, TX
Joseph D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/2/2026
Came in for oil change and fuel filter change. They changed the air filter and oil filter. When the diagnostic report and flashing light on dash says clearly change the FUEL filter.
Address, TX
Richard B|2025 Chevrolet Tahoe
Confirmed Service Customer
2/2/2026
Very smooth transaction.
CONROE, TX
Courtney S|2026 Chevrolet Traverse
Confirmed Sales Customer
2/2/2026
Ezequiel and Billy were amazing
LIBERTY, TX
Kimberly S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/2/2026
Brad was very helpful!
CONROE, TX
Kianne S|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/2/2026
John Prince and the Sales Management Team took excellent care of us. We got a great deal on a new 2026 Chevy Tahoe and John made sure we were happy throughout every step of the process. Darrin Felsner had us in and out of the Finance Office in under 15 minutes. 10/10 on the customer service, the people, and overall atmosphere. We will be doing all of our maintenance at this dealership and will buy here again.
MAGNOLIA, TX
Victoria B|2023 Chevrolet Traverse
Confirmed Service Customer
2/2/2026
Brad was very attentive and helpful
CONROE, TX